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90% Recommend
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61 reviews from our car dealer reviews community
Leave a review for Ebbsfleet Specialist Cars
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61 reviews from our car dealer reviews community

Leave a review for Ebbsfleet Specialist Cars
Leave a review
"Dealer with a difference"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John was very helpful when viewing the car for the first time. The vehicle was extremely clean and nicely presented. It looked like new. When I decided to purchase he went through every step of the paper work, showing me what he was doing, taxing it on line, transferring to my name. Today I went to top up the screenwash, I found it was already full, a nice little touch that most dealers wouldnt think of doing. Thanks

"Fantastic friendly and helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You know these dealers are worth it when you phone in advance and when you get there, they've got the car you want out and easily viewed. All their cars are beautifully clean and well maintained. The service you receive is beyond most dealers. Extremely happy with them and would definitely use Ebbsfleet Specialist Cars again in the future.

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"Never had a problem"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have brought two cars from Ebbsfleet Motors. We have never had a problem with any of them. The customer service is excellent . Adam and Craig are really helpful couldn’t fault them. To be honest wouldn’t buy a car from anywhere else. Picking up our new car today.

"One of the Best"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ebbsfleet Specialist Cars. A Modern Company with Old School Ethics. Courtesy Professionalism Service and Value. Craig, Adam and all members of staff succeed in emulating all the above. Great people to do business with They go the extra mile to help when your in the do do A lot more than can be said for most of the Everyday or Prestige Main Dealerships. Long may they continue to prosper.

"My Experiance at Ebbsfleet Cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam and Gary at Ebbsfleet Specialist Cars are very professional,absolutely nothing was too much trouble.The collection from the train station spoke volumes and the coffee on arrival was most welcome.Good firm handshake from both men and asked how my journey was.The car had a dust cover on it which i thought was spot on,the deal was done very quickly and i was on my way.i didnt test drive the car cos whatever happened i was having the car and that was it,every form of transport i used that day was always singles cos i was returning in the car. Finally im very proud to have Ebbsfleet Specialist Cars on my number plate.youre doing a great job and keep it going.

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+0 Found this review helpful
"really professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craig and Adam at Ebbsfleet Specialist Cars are two really nice guys have purchase two cars from them in the last few years professional ; and give good attention to detail and a good sense of fun and laughter i have told friends and family about them i was a skilled motor mechanic for years and they are good keep going lads

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"delighted"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently brought from Ebbsfleet Specialist Cars. I couldn't recommenced them more. provided a first class service.. The staff are so helpful and treat the customer with respect Big thanks to them.

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+1 Found this review helpful
"Do your research and ask questions!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle recently from this dealership which had good reviews online. Therefore, I expected them to live up to their reputation but instead I have been left with a bad taste in my mouth. I went for an initial viewing and all seemed OK. I was told it had just had a new clutch and I was free to view the paperwork. I put down a holding deposit and came back a week later to consider completing the sale. Only after completing the sale did they tell me that the vehicle only had one key. Secondly, upon returning home, there was no paperwork for the clutch. After calling them, it turned out they didn't have the clutch paperwork and that it would in fact be sent to me, In respect of the key, the matter was simply dismissed and I was told that it was standard practice that vehicles are sold with one key and that is wasn't a big deal. This may be the case but only if this has been disclosed and you have the ability to make a choice on the sale based on the facts. After failing to receive the paperwork for the clutch a week later, I decided to email the garage my concerns but also remind them that as per the Consumer Rights Act, I had the right to return the vehicle within 30 days, Instead of replying to my email directly, they decided to forward the matter to their legal firm who sent me a rude email attaching the invoice but also insisting that the garage have done nothing wrong and will not be taking the vehicle back. My email was not rude and I would have been happy with an apology but I was obviously expecting too much. People, do your research and ask questions as this garage will not disclose vital pieces of information to you unless you do so

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+7 Found this review helpful
"Excellent service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car for my son from Ebbsfleet Specialist Cars while i was on holiday,contact was made by e-mail and text.This company were highly professional from start to finish,and my son was delighted with the car.Highly recommended.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an excellent experience buying from Ebbsfleet Specialist Cars. Service was 1st class start to finish. They found me the perfect car I was after and gave me a brilliant deal. Staff where extremely helpful, would definitely recommend!

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Dealership Information

We Are An Internet Based Used Car Dealer, Offering A Wide Range Of Keenly Priced Vehicles That Are Prepared To A Super High Standard.

We Offer A Friendly Service And Have 30 Years Of Experience Of Selling Vehicles In The North Kent Area.

We Choose All Of Our Cars From Trusted Suppliers And They Are All HPI Checked And Mileage Verified, With Official Copy Certification Supplied.

Our Showroom Is A Bright, Dry, All Weather Environment With A Relaxed Atmosphere, And Tea/Coffee Facilities.

As An Established Used Car Dealer We Offer Part Exchange, Competitive Finance Packages And Market Leading Warranties With WMS.

We Are A VAT Registered Company And Are Licensed By Kent County As A Used Motor Dealer No. 19118

We Are Located 5 Minutes From Dartford River Crossing And 5 Minutes From Bluewater Shopping, We Are Also 5 Minutes From Ebbsfleet International Station Where We Will Be More Than Happy To Collect You.

We Ask Customers To Make An Appointment For A Viewing As We Are Very Flexible With Our Hours And Are More Than Happy To Arrange A Time That Suits You Including Evenings And Weekends.

Thank You For Visiting Our Website And We Look Forward To Receiving Your Enquiry. Please Call Craig Outram. 01322 382756

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1990

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
61 reviews4.6 out of 5 stars — Rated Excellent
Excellent
53
Very Good
2
Average
2
Poor
1
Terrible
3

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  • Contact Information

    Address

    Ebbsfleet Specialist Cars
    A7 Northfleet Industrial Estate Lower Road
    Gravesend
    Kent
    DA11 9SN

    Get in touch

    01322 382756
    http://www.ebbsfleetspecialistcars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 15:00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Ebbsfleet Specialist Cars

    Company Formed: 1990
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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