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59 reviews from our car dealer reviews community
Leave a review for Henley Cars Ltd
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59 reviews from our car dealer reviews community

Leave a review for Henley Cars Ltd
Leave a review
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"Poor aftercare"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not recommend. Although I like the car and it was good value for money, the after sales are poor. Had to constantly phone up the dealership to get them sorted... but of a joke really. The car also has more miles on it than originally stated.

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"Very happy and would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Other than the car having a few marks on it that were not mentioned I am very happy with it, it was in very good condition and very well cleaned and the price was amazing. The car runs really well. The dealers were really helpful and able to answer any questions. Overall good experience.

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"J field"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really friendly garage, helpful and attentive. Rectified faults promptly and professionally. Would definitely recommend and use again

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"Could have done a lot more"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealership in may, the service was average and the car was reasonably priced however I have had some issues with the car which the dealership could have done a lot more to resolve.

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"let down"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle fro, this dealership in May, everything was going swimmingly until the car developed a £12000 issue that was not covered by the dealership so I am now out of pocket. Other than that they were okay.

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"Kay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, very good. Bought my fiat 500 from here. No pressure to buy and the guy was very knowledgable about the car. I noticed slight damage to the wing mirror but this was fixed before I picked up the car. Wouldn't hesitate to recommend family and friends. As a woman, entering car dealerships can sometimes feel a bit intimidating... but not here. Only negative is that it is hard to find

"Jones"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ABSOLUTELY TERRIBLE-AVOID!! Although I thankfully didn't buy a car from these. I felt it important to warn others not to do so.Went to look at a car with them,test drove it and there was a terrible noise as if the brake pads/disks had worn away,or suspension had gone at the front. prior to this there was no service book,and some dodgy looking service printouts each year but each with zero miles.thank god I test drove before but a thoroughly wasted journey.avoid!!

"Craine"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hello, Please stay away from this Henley Cars Limited. I really really would, they are dishonest and untrustworthy. I would not recommend you buy a wheel barrow from them. I purchased a car they advertised as serviced. It wasn't. When I checked the oil level at home, it was completely empty, had 2 illegal tyres and no tax. The exhaust needed replacing and the headlight was faulty. I contacted Henley Cars Limited, and they agreed it had not been serviced, as advertised ( which is a trading offence) and agreed to £100 refund, ( it cost £332 for service headlight and exhaust. £201 for 2 new tyres. After countless emails and phone calls the £100 was not been paid. Please pleaee stay away from this garage. Disgusting service. They are only interested in money, not you, your car or your SAFETY. They should not be trading. Regards Mr Craine

Craine in response to Craine

Henley Cars have now paid £100 as good will following my review. CRAINE

CRAINE in response to Craine

Henley Cars limited have been in touch and we have amicably resolved the situation. CRAINE

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"Would recommend"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from Henley Cars in April. Everything has been fine overall. The dealership have been really helpful and the car was really good value for money. The car was very clean and in good shape. Happy with everything it all went well and I would recommend this dealership.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford from here back in April and everything has been okay, I've had no issues. The car wasn't very clean inside when I collected it but this is my only complaint. I would certainly recommend them they were really helpful.

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Dealership Information

Henley Cars Ltd is an Independent dealership that is based in Cannock. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
59 reviews3.7 out of 5 stars — Rated Very Good
Excellent
35
Very Good
8
Average
1
Poor
4
Terrible
11

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  • Contact Information

    Address

    Henley Cars Ltd
    1&2 Key Point Keys Park Road
    Cannock
    Staffordshire
    WS12 2FN

    Get in touch

    01543 277347
    http://www.henleycarsltd.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Henley Cars Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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