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The selection of cars at Highlanders was good. The staff were very friendly and professional at all times.
Reviewer has confirmed their email address
As described in ad, very helpful and polite staff. Car very nice to drive although only driven home
Reviewer has confirmed their email address
I liked the service I got from every individual that I encountered, the dealership had a nice range of vehicles to select at your disposal.
Absolutely disgusting, I am applauded by the service I have been give and am currently speaking to trading standard. After being a sales executive in a dealership for 3 years, I can not stress enough how bad this dealership is!! Especially the aftersales team! DO NOT BUY FROM!! Being sold a car with problem and having absolutely no compassion or help towards fixing it.
Reviewer has confirmed their email address
Polite and courteous staff, a pleasant experience so far, though have only just bought the vehicle so cannot comment on after-sales experience. Hoping not to have to find out. Can't say I'm over-awed at HAVING to complete THREE reviews in order to qualify for 3 month warranty, even though they haven't stated that they must be favorable.
Reviewer has confirmed their email address
Great service, no pushy sales, test drive provided, easy sale and was able to take car away there and then which is what we were looking for.
Reviewer has confirmed their email address
BOUGHT A CAR FROM HIGHLANDERS GB WHICH HAD A FAULT. THE AFTER SALES IS USELESS AND VERY RUDE , I WISH I HAD NEVER COME ACROSS THE SECOND HAND CAR DEALER.
Very poor service from Highlanders GB. Was promised 2keys, 3 month guarantee, body repairs. On collection was given only 1key and made to feel like I was making things up. Then told no 3 month warranty on car. Other repairs incomplete. Deposit was non refundable, no previous paper work for car, waited 7 weeks for v5. No complaints process for customers. Overall place is a joke, worst place to buy a car . Do not trust
Nikki in response to Cannot be trusted
Can I ask what the outcome was? Were you able to get a full refund? I am in the same boat! 😭
Professional, efficient service by Highlanders. We collected our car with everything ready to go, perfectly cleaned and with paperwork ready for us. A great experience.
Reviewer has confirmed their email address
Drove 120 miles to see car and was exactly how described in the ad, would certainly buy from these guys again. Thank you very much
Reviewer has confirmed their email address
Highlanders GB is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Highlanders GB
Lythalls Lane
Coventry
West Midlands
CV6 6FN
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