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Bought a car from Highlanders GB and drove it home. The next day the battery was dead. Still awaiting resolution. I was told I must fill out a warranty claim form, which I did. Did not receive a call back that day.
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I was given plenty of time to view the car with no sales pressure, cars were very clean and as described. Once I bought I was then taken through a very professional hand over
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Very professional and friendly brilliant cars not problems was exactly as stated in the add cannot fault, highly recommend HIghlanders GB.
Big shout out to my man oj what a legend took me out in the new whip let me take it for a spin and got the car I wanted great service
What can I say. Initially I was very weary about going to any dealer as my knowledge about cars while not limited wouldn’t be a match for a dealer and so I was expecting to be getting the hard sell. With Highlanders that was far from the case. The collection of cars in their stock is great which did make me rethink for a moment on what I wanted and the staff were very friendly and helpful. When I arrived I was greeted by a member of the sales team who immediately showed me their range. He got the vehicles I wanted to look at out for me and left me to it to inspect and play around without badgering me to try make a sale which in my mind is a massive plus. Even during the sale I felt at ease with zero pressure to buy. On collection of the vehicle it was in immaculate condition and an opportunity to inspect the vehicle before being allowed to take it away is welcome. All in all when it comes to buying a new car in the future I’ll definitely be checking these guys first.
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Friendly sales staff would buy a car from Highlanders again.
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Where to start is the issue as I only have 100 characters. 1)TIMING BELT SHOULD HAVE DONE AS CAR HAD ISSUES AFTER 1 DAY. 2)GOT TOLD IT WAS WEAR AND TEAR(RUBBISH AND COULDNT SPEAK ENGLISH) 3) AFTERSALES IS POOR TO SAY THE LEAST(OJ I THINK HES CALLED) 4)MADE NO EFFORT TO CONTACT ME OR HELP OUT(2.5HRS AWAY) 5) NEVER ANSWER EMAILS OR RETURN CALLS UNTIL TOLD THEY CAN HAVE THE CAR BACK. 6) COURTESY CAR HAD 2 BALD TYRES AND THE GEARBOX WHINES 7)NO COMPENSATION FOR ME MAKING ALL THE EFFORT TO TRAVEL 8) UNTRUSTWORTHY AND REPORTED TO TRADING STANDARDS AND FCA. HIGHLANDERS GB ARE VERY VERY VERY POOR .....
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We met with OJ to purchase a Landrover Freelander and he made the process very easy and was extremely helpful. There was a piece of trim missing and he has ordered this and will post as we wanted to take the car that day as had travelled quite a way, I am sure we will receive this shortly. He sorted the taxing of the car for us and was patient while we sorted finance and insurance. Would recommend HIghlander GB. I will change review to 5 stars once the trim has arrived.
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Very quick service, nice nas helpfull selers.
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Highlanders GB is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Highlanders GB
Lythalls Lane
Coventry
West Midlands
CV6 6FN
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