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218 reviews from our car dealer reviews community
Leave a review for Highlanders GB
Leave a review

218 reviews from our car dealer reviews community

Leave a review for Highlanders GB
Leave a review
"Worse company ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer care sucks, Bought a car that was delivered faulty,after sales still haven’t sorted out the problem out nearly 3 weeks later

"Don't Judge a Book by it's cover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience with this garage. Initially we had read a few poor reviews on the Internet and when we arrived the outside of the dealership doesn't look much. However - the sales staff were able to answer all our questions there and then. They were contactable on the phone and only to happy to answer any questions. On pick-up of the vehicle it had been serviced and valeted to within an inch of its life and any cosmetic damage had been brought up to standard. When taken into the car storage yard to drive the vehicle away we were surprised to see the amount of quality, higher-end vehicles they have currently in stock and awaiting new owners. Fantastic experience all round!

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"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam excelled in customer service and professionalism from the start to the finish of my purchase journey .. He even stayed late after closure to facilitate me . Highly recommended ..

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"Great Experience… Recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a pleasant experience. The sales guys were patient and answered all my questions until I was satisfied. The vehicle was well presented and for three months now, the vehicle has been perfect. I can’t fault these guys and would definitely recommend. Thank you guys. Money very well spent as I had searched for the Range Rover model and specifications for over six months.

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"AVIOD - Aftersales service non existent"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor communication from this company. I'm having issues with my purchase and they are not responding to my emails or phone calls. They tell you at the time of sale that the car comes with 3 month warranty (which is fine) but they don't tell you that you only get 1 month warranty by default and can only get 3 months if you leave them online reviews within 72 hours. Still waiting for my Logbook to arrive (V5C) Five weeks in... I have purchased many used vehicles from other used car dealers over the past 25 years but have felt let down & unsatisfied by highlanders. It feels like once they take your money, that don't care about you after that. Will never buy from this company again. Very poor!!!

"Disgusting- Avoid."
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought motor during covid £16,000 200+ miles away. Motor delivered, after 1400 miles tyre blew out. Upon inspection by proper Range Rover specialist was confirmed severe alignment issues, lucky not to have had serious accident. Phone calls ignored/blocked. Eventually declined all with no re-compence. Disgusting- Avoid!

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+2 Found this review helpful
"Stay away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I emailed this company about a car on their website 3 times. Never replied. Phoned them kept getting disconnected......on checking the reviews I'm glad they did......another rip off merchant. Stay clear!!!.

"POOR AFTERSALES NO CALLS/EMAIL ANSWERED"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very unprofessional the do not answer calls the block emails my car has a fault within the 3 months of purchase, they have now ceased to respond to my emails, Have been advise to contact the Motor Onbudsmand, which is what i will now be doing, very disappointed and disgusted. They will give you the top service in order to sell their cars then the service fails afters

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+1 Found this review helpful
"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good team always there if you need a question answered they always do there best to help you would use them again very happy with there job

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"Great service"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No hassle, very straight to the point!

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Dealership Information

Highlanders GB is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
218 reviews3.8 out of 5 stars — Rated Very Good
Excellent
128
Very Good
34
Average
7
Poor
12
Terrible
37

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  • Contact Information

    Address

    Highlanders GB
    Lythalls Lane
    Coventry
    West Midlands
    CV6 6FN

    Get in touch

    02476935300
    http://www.highlandersgb.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    74%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Highlanders GB

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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