Hilltop Garages (Permanently Closed)

3.1
13 reviews
53% Reviews
replied to
53% Recommend
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13 reviews from our car dealer reviews community
Leave a review for Hilltop Garages (Permanently Closed)
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13 reviews from our car dealer reviews community

Leave a review for Hilltop Garages (Permanently Closed)
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"Hill top garage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I myself are sad to see this go ...I was treated really well here on buying over time four various vehicles .I never once had a problem .just a minor one on mgtf which owner sent me to repair garage to sort he paid the bill could not get fairer than that ...I'm sad to read bad reviews ...as if you treated Rhyd with respect he help you .also reading small print .and especially understanding of the guarantee ..which was made clear to me .I received good service and respect hence I bought four vehicles ...I wish him and wife good luck especially Paul who I remember from working in Ford on the Bristol road as a supervisor ..Mrs Elaine Claudia powell

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Paul Sparey from Hilltop Garages (Permanently Closed) in response to Hill top garage

Thank you Elaine for your business over the years and your kind words. It was always a pleasure to deal with you. We are all enjoying our retirement. Regards Paul Sparey.

"Dreadful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was greeted by a short, angry bald man who kept pulling faces. Also his staff were staring at me. They all seemed shocked that I was taking the car out for a test drive. When I didn't buy he was furious.

Paul Sparey from Hilltop Garages (Permanently Closed) in response to Dreadful

It would be interesting to know when this was, because the business closed in October 2024!

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"Terrible experience untrustworthy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful experience, car was not as it should be, owner was threatening, lied to us, and treated us terribly when we tried to return the car after 1 day! Do not buy a vehicle here

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+1 Found this review helpful

Rhid Goddard from Hilltop Garages (Permanently Closed) in response to Terrible experience untrustworthy

Probably the worst attitude of any customer in the history of our business. We had a lucky escape by not selling this person a car.

"Faulty car, unhelpful, UNREGISTERED"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car last year, within weeks issues started to occur, when I called garage about a radiator fault I was rudely told to just' keep it topped up'. Within 6 months faults appeared and car went to local specialist dealership. NEW ENGINE, TURBO and PUMP needed. £7,500 repairs for a car I bought for roughly £10,000 I spoke to garage who immediately got legal backing and basically told me to F*** Off. Further digging showed this garage is NOT REGISTERED with the Motoring Ombudsman, meaning no recourse that way, also not on Autotrader so cant review there, wonder why. Avoid this garage at all costs if you want a decent car that will last.

Hilltop Garage from Hilltop Garages (Permanently Closed) in response to Faulty car, unhelpful, UNREGISTERED

Not true, customer did over 13000 miles without having a service!

Hilltop Garage from Hilltop Garages (Permanently Closed) in response to Faulty car, unhelpful, UNREGISTERED

Please also add that you did over 13000 miles without having a service, this is NOT the fault of the garage, also the car that you put in part exchange had no service history whatsoever, there is a pattern emerging!

"RUDE STAFF FAULTY MOTORS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just spoke with a very rude man who was so nasty to me and told me I must be silly he told me the cars are faulty hence their prices .I told him I wasn't interested in faulty car and he said well your not goin to find anything els .he was a terrible sales man neve4 use this garrage

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+2 Found this review helpful

Hilltop Garage from Hilltop Garages (Permanently Closed) in response to RUDE STAFF FAULTY MOTORS

Someone not reading a listing correctly and expecting something for nothing.

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"Very, very pleased with the car I bought"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had the car independently inspected, as I usually do, when buying remotely (120m away). Only minor things to put right + a cam belt change + 12 months MOT. All agreed, & the bill for the work was provided at point of sale. The only thing I have had to do was adjust the handbrake. 2 months later, and we are still absolutely delighted with the car. The service and the way I was dealt with was both professional and courteous. Yes, I would definitely buy from these people again.

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+2 Found this review helpful
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"Great car, great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No pressure service, polite, friendly. I bought a 2013 207 peogeot convertible 3 months ago. All works well, very happy, would recommend

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+1 Found this review helpful

Paul Sparey from Hilltop Garages (Permanently Closed) in response to Great car, great service

Thank you for the review, it was a pleasure to deal with you.

"FAKE BRABUS SMART ROADSTER"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Currently for sale at this garage is a smart roadster, to any person who doesn't know these cars they may be fooled into thinking it is a 'Brabus' model, as they have covered it in Brabus badges, obviously in an attempt to fool someone. Their description does say 'Brabus badged', to get around this, but the car itself is nowhere near the specification of that of a true Brabus model. AS such this car is WAY overpriced, it's true value is around £2500 and anyone looking at buying should do a lot of homework first....plenty of similar cars available at that price. THIS CAR IS NOT A BRABUS MODEL, which would command the price asked for!

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+1 Found this review helpful

HILLTOP GARAGE from Hilltop Garages (Permanently Closed) in response to FAKE BRABUS SMART ROADSTER

THANK YOU BUT THIS CAR IS NOW SOLD.

Hilltop Garage from Hilltop Garages (Permanently Closed) in response to FAKE BRABUS SMART ROADSTER

The car in question was not misdescribed, the previous owner got carried away with the badges and it was sold to a very happy customer.

"Three cars bought "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years have bought three cars ,mgtf. Renault for my daughter, and chevrolet captiva,,all fantastic cars,,,had excellent service,,,politeness, helpful on explaining controls ,if a problem it's sorted ,,,have my eye on a nice number there now so have no problems on purchasing another,,the owner and his team are knowledgeable

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+3 Found this review helpful
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t fault the service from beginning to driving my Range Rover Evoque away. Excellent vehicle knowledge. Who ever I spoke with the owner Rhid or his son Harry both answered my concerns. Even after I had driven away either were happy to answer my questions regarding how to use the different gadgets.

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Dealership Information

Hilltop Garages (Permanently Closed) is an Independent dealership that is based in Stonehouse. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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GAP Insurance
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Servicing
Used Car Sales
Van Sales
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Ratings
13 reviews3.1 out of 5 stars — Rated Average
Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
6

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    Address

    Hilltop Garages (Permanently Closed)
    Stonehouse
    Gloucestershire
    GL10 3AL

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    Dealership Statistics

    53%
    Would recommend this dealer to family and friends
    53%
    Percent of reviews responded to by this dealer

    Additional Information About Hilltop Garages (Permanently Closed)

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    Directors: XXXXXXXXXX
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