Bought a car last year, within weeks issues started to occur, when I called garage about a radiator fault I was rudely told to just' keep it topped up'. Within 6 months faults appeared and car went to local specialist dealership. NEW ENGINE, TURBO and PUMP needed. £7,500 repairs for a car I bought for roughly £10,000 I spoke to garage who immediately got legal backing and basically told me to F*** Off. Further digging showed this garage is NOT REGISTERED with the Motoring Ombudsman, meaning no recourse that way, also not on Autotrader so cant review there, wonder why. Avoid this garage at all costs if you want a decent car that will last.

Just spoke with a very rude man who was so nasty to me and told me I must be silly he told me the cars are faulty hence their prices .I told him I wasn't interested in faulty car and he said well your not goin to find anything els .he was a terrible sales man neve4 use this garrage

Currently for sale at this garage is a smart roadster, to any person who doesn't know these cars they may be fooled into thinking it is a 'Brabus' model, as they have covered it in Brabus badges, obviously in an attempt to fool someone. Their description does say 'Brabus badged', to get around this, but the car itself is nowhere near the specification of that of a true Brabus model. AS such this car is WAY overpriced, it's true value is around £2500 and anyone looking at buying should do a lot of homework first....plenty of similar cars available at that price. THIS CAR IS NOT A BRABUS MODEL, which would command the price asked for!

Over the years have bought three cars ,mgtf. Renault for my daughter, and chevrolet captiva,,all fantastic cars,,,had excellent service,,,politeness, helpful on explaining controls ,if a problem it's sorted ,,,have my eye on a nice number there now so have no problems on purchasing another,,the owner and his team are knowledgeable

Couldn’t fault the service from beginning to driving my Range Rover Evoque away. Excellent vehicle knowledge. Who ever I spoke with the owner Rhid or his son Harry both answered my concerns. Even after I had driven away either were happy to answer my questions regarding how to use the different gadgets.

Awful awful garage do not buy from these men! They are rude arrogant and untrustworthy.. after I bought a car from them in august I've had nothing but trouble with the car, problem after problem. These men have lied to me from the start, previous m.o.t had an oil leak, recent m.o.t had nothing, nothing written down that it had been fixed on the recent one. I asked if this had been done and was told in a rude manor it had been done or it would still show on the m.o.t - they're good at making you feel stupid! Anyway month or so later surprise surprise low oil an oil leaking from bottom of engine it wasn't until then they 'fixed it' also the engine management light kept coming on showing on the dash board we were told they were sensors so they kept replacing them.. more like just resetting the whole thing turning the light back off! It comes straight back on. Anyway finally we think everything is fixed.. car starts making weird noise.. clutch. They tell us its only a bearing so we pay £200 out of our own pocket for a new clutch kit knowing it was still under warranty .. doesnt feel new at all feels worse than before! And they break something to do with the gears so now the gears are moving back and forth in 3rd an 4th gear. We're then spoken to like absolute rubbish and told 'oh it's only abit of play I duno what your worried about' yes correct play which wasnt there before the gearbox was taken out so now theyve broken the gears.. they tell us they are not paying anymore on the car.. let me just remind you it was still under warranty.. finally after arguments speaking to me in such an unprofessional manner they agree to buy a gear cable and fit it, after trying to make me pay for the part myself may I add! So now the car is booked in for the following tuesday.. for a whole week im chasing them asking if they have the part, hilltop told me to ring euro parts myself so i did i had to reorder the part from a different supplier for them to get the part here the next day I also had to pick it up myself doing their job for them basically! Finally the car is booked in and I get a phone call it's done.. amazing I'm thinking I can finally just get rid of the car now the work is done as I've now started to hate the car.. surprise surprise gears are still moving they didnt even fit the part! They also let me use a 'courtesy car' which had been traded in that day and not even cleaned during covid! They let me drive it home but there was something i didnt trust about him so I looked the car up to see if it had tax which it didn't so it also wasn't insured! We now have no choice but to take it further which we will be doing, we are so done with this garage and how rude they are. My partner left a 1 star on here the other week and I was asked if my partners name was Bex and if she had left the bad rating if it was they needed a little chat. Threatening behaviour now?! Let me just add she was 40 weeks pregnant at the time and the stress over these 4 months have not helped at all.. just go careful if you do decide to purchase from these men but personally i would save your money! They cut corners and lie to you. Also not even worth the 1 star I have to give!

Great service when buying the car, and then on finding an issue we got in touch with Rhidian to be told to return the car for inspection and rectification. His normal mechanic was unable to repair it, so he arranged for a specialist to inspect and fix it and we got the car back with a six month warranty. Hopefully it’ll be plain sailing from here but so far, it has dealt with fantastically.

Good value for money, Excellent customer service. Car sold as described. Honest and proud car dealer, something you don't see often. They made me felt proud to support a local business. Many thanks to Paul and supporting staff, for making my car buying car experience stress free. Hiltop Garage are a credit to your profession.