Everything has been absolutely fine with my Audi. I did have an issue with my tyres but I was able to sort it out. The team at Phantom were brilliant, I thought everyone was lovely.

I am happy with the car. There were just a few things that let me down. The delivery kept getting delayed. It actually took ten days after the original delivery date for the car to arrive. I hired a car during this time, which put me £500 out of pocket. I was told I would be reimbursed for this, but I only got £150 back. Also, when the car arrived, I noticed there were scratches and scruff's on it, which were meant to be sorted prior to delivery. They did say they would send me a scratch pen for this. It was just little things that let the experience down. It hasn't stopped me from considering buying a car from Phantom again. It was just disappointing, and I expect a car to be delivered within a reasonable timeframe from when it is said.

The salesman was good to work with, managed to sort a decent deal on my purchase. Kept in touch and was always keen to keep me updated

I saw the car online and had it delivered due to the distance from the dealership. The delivery was on time with no delays or waiting around. I was pleased when it arrived as everything was exactly as pictured and described. Nothing was hidden from me. There was an issue with the tyre pressure sensor, but Kevin was really helpful and recommended a place near me to get it sorted. I was reimbursed for the cost, although I did have to chase it up a little to get it done. Overall, I am pleased with my experience.

Unfortunately, it wasn't very smooth sailing for me while I was buying my Volvo. Before heading down to Phantom to collect my car, I was told that it was perfect and ready to go. After driving it down the road, I had a warning light on and had to take it back. Although it took a while to get fixed, the team did book it in with Volvo and were good at getting it all sorted out. Since having it after the repairs, it's been great, and I'm really happy with it.

5. Still awaiting my service receipts/docs for the timing belt & water pump change.

Had an okay service from the team when buying from Phantom, didn't feel rushed with the buying process but was nothing special. We have had a few issues since collection with chasing a parcel shelf and having the finance cleared, but everything is okay with the car and is driving fine.

Really good service from the team at Phantom Motor Company when I purchased my Audi E Tron through them, can't fault them. So far the car is great as well.

1) where are The service history documents I was promised. I was told the vehicle had a full LRJ service history. 2) The correct handbook - the one I found in the glove box was from a 1980's model. 3) The correct wheel hub caps. The ones in the vehicle were stickers! They blew off by the time I got home. 4) There is a headlight system warning light on the dash came on a few days after purchase. 5) the tow bar was seized. 6) I was promised all payments made to the finance company on my part ex vehicle during the transition would be made back to me. They reneged on this promise. I will keep posting more comments on all SM websites.

alistar and all the staff were amazing to be honest. I have reviews through google, was a fantastic experience and would recommend 100 percent to anyone. Thanks