Hussain, August 2021
"Excellent customer service by Georgine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Georgine was so helpful and polite, she’s always came back to me if she couldn’t give a answer straight away. Best ever customer service I received.
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Beth from Prestige Cars Kent in response to Excellent customer service by Georgine
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
Dom W, August 2021
"Amazing people! "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Georgie helped me massively with helping me trade in my previous car and get a little upgrade!
Made it all easy and simple! Even had a few laughs along the way!
Couldn't recommend them enough!
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Beth from Prestige Cars Kent in response to Amazing people!
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
NA, August 2021
"That’s quite a classy teddy bear"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Georgie and I are now besties; working to an escalated timescale to obtain a vehicle (to an exacting specification) to recover a loved one from hospital after a major operation, I engaged several dealers and these guys were first to come back and hit the brief.
The service was responsive (emails, calls & viewing arrangements) and whilst I declined the optional extras there was no hard sell, only good advice.
However, after my timescales got moved up 24hrs, Georgie (&team) immediately responded; made the car available same day and managed to pull off all the paperwork, cover, insurance, tax, and title with just seconds to spare before the offices closed: like a well oiled military operation.
And it also came with a free teddy bear! Or maybe we got a rather expensive teddy bear with a free, ultra sparkly, impeccably valeted, perfectly presented Range Rover. Either way, hats off and many thanks to everyone who pulled out the stops and got me on the road bang on time.
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Beth from Prestige Cars Kent in response to That’s quite a classy teddy bear
We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
Sue B, August 2021
"Couldnt ask for a better experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service at this garage was fabulous. Robert was absolutely faultless. He did everything he said he would when he said. He was not at all pushy, just a genuine guy. Over the moon with the Toyota. It has been just as good as the service, Highly recommend.
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Beth from Prestige Cars Kent in response to Couldnt ask for a better experience
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Raymond W, August 2021
"Very happy"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Lexus from Prestige Cars Kent and I am very happy with it. Its a little more complicated than my previous car so I haven't quite got to grips with the sat nav and a few other functions just yet, but I am sure that will come in time, I'm quite enjoying figuring it all out. Philip, who helped me with the purchase, was a lovely chap. He was very good and made everything relatively easy. I would return to this garage in the future if I'm ever in the market for an upgrade
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Beth from Prestige Cars Kent in response to Very happy
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
Sunu M, August 2021
"Land Rover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I saw my new Land Rover advertised on Facebook through the companies page and it looked really nice, I called the garage to discuss it. I spoke to Charlie who was really nice. He looked after me every step of the way and really knew what he was talking about. He made sure the car was ready when I went to pick up so there were no delays. Brilliant experience. I would recommend this garage.
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Beth from Prestige Cars Kent in response to Land Rover
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Jennifer R, August 2021
"excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was blown away with the service provided by Luke Russell when I purchased my Honda. Nothing was too much trouble for him. He was polite, professional and just a pleasure to deal with. Based on my interactions with him, I would 100% buy from here again and highly recommend Luke and the dealership.
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Beth from Prestige Cars Kent in response to excellent service
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Beth from Prestige Cars Kent in response to excellent service
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Simon H, August 2021
"5 stars all day"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything about my encounter with Prestige Cars Kent was perfect. All of the sales staff were friendly and welcoming. I did not come across one person that was negative, everybody was very happy and welcoming. The Porsche is absolutely fabulous! I'm smiling from ear to ear at the thought of getting in it. The recent warm weather has made it all the more pleasurable to drive and enjoy, over the moon - thank you.
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Beth from Prestige Cars Kent in response to 5 stars all day
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Mark W, August 2021
"Stunning Alfa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service from the first phone call to collecting my car two weeks later.
Thank you Rob for making this as an easy purchae.
+0 Found this review helpful
Beth from Prestige Cars Kent in response to Stunning Alfa
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
Hiran K, August 2021
"Perfect Service very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Jaguar from here and I and it is outstanding! It is everything I wanted and more. I love driving it, it handles really well and is just an all round fun car!
Aman Kalsi was a top guy, he really knew his stuff. Big thanks to him for the 1st class service.
+0 Found this review helpful
Beth from Prestige Cars Kent in response to Perfect Service very helpful
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
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