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Appointment only that’s a joke. Drove 2.5 hrs for a 11.30am. Appointment to view and buy a car only to get there and to find the car is not in stock and could not be obtained from the seller. Complete waste of my time. Not happy. Prestige cars even had my phone number to call me car wasn’t there. Avoid.
Tom Costin from Prestige Cars Kent in response to Appointment made to see a car
Dear Daryl, Thank you for taking the time to provide us with your valuable feedback. It saddened me to read about the shortfalls you experienced with us and I completely understand the disappointment you felt. Your feedback does not go unnoticed and I will be sure to share this with the Stock Manager and the wider team as part of our plan to continuously improve the customer experience. I hope that you allow us to welcome you on another occasion in the near future. Sincerely, Tom Costin, Prestige Cars Kent.
My wife and I recently bought two cars from Prestigae Cars. We were very impressed by the service we received. The salesman, Frantz Blackman, was very efficient, patient and friendly. He made the process very easy for us and we are delighted with our new cars. We will return to Prestige when it is time to change our cars.
Tom Costin from Prestige Cars Kent in response to Very helpful and a great service
Dear Will, Thank you very much for leaving a review, it is great to hear you had a positive experience with us. We hope you both enjoy your new cars and look forward to welcoming you back when you decide to change your cars. Sincerely, Tom Costin, Prestige Cars Kent.
I've always been sceptical of car dealerships, however when my uncle recommended this dealership to me I thought I'd check it out. To my surprise I had a lovely experience with Prestige Cars Kent - my new car is outstanding and it wasn't even in stock when I first enquired about it. These lot go the extra mile. Thanks again guys.
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to Top Notch, Very happy
Dear Olimpia, Thank you for your review, it is great to hear you had such a positive experience with us and thank you to your Uncle for recommending us! Our team of dedicated Sales Executives and buyers are excellent at sourcing the correct vehicles for our customers so it is good to hear you are enjoying your new car. If we can be of any further assistance please do not hesitate to contact us on 01689660603. Sincerely, Tom Costin, Prestige Cars Kent.
Very friendly professional staff, bought myself a Range Rover Evoke last week and I couldn't be happier with it! Second time I've used this dealership - would definitely suggest Prestige Cars Kent to a friend.
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to Friendly Staff, Very happy
Dear Kathleen, Thank you for taking the time to leave a review. Wonderful to have you back for a second time and great to hear that you are enjoying your new Range Rover. Please let us know if we can be of any further assistance. Tom Costin, Prestige Cars Kent.
Bought a car from this dealer recently and I was incredibly impressed by the quality service I received. The sales team were very helpful, and gave me a great part exchange deal on my car. A pleasant surprise considering some of the dealerships I've dealt with in the past. Recommend highly!
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to Great Service, Recommend highly
Dear Carolyn, Thank you for taking the time to leave a wonderful review for us. I am delighted to read that you were impressed with the quality of service you received. We understand that the part exchange value is very important for our customers so we take pride in offering some of the most competitive deals around. I do hope you enjoy your purchase and welcome you to contact us if you need any further assistance in the future. Sincerely, Tom Costin, Prestige Cars Kent.
I have been dealing with Prestige Cars of Kent for a number of years now and have found them to be excellent in every department. I have got a very good relationship with Nick Williams who is extremely helpful and welcomes me with open arms. I change my vehicles often and always receive first class service. Cheers guys.
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to Great Car Dealer
Dear Dave, Thank you very much for taking the time to leave us a review. I am happy to note that you enjoy coming back to us and thank you for acknowledging Nick Williams in particular, who you have dealt with on numerous occasions now. We pride ourselves on retaining our customers and building strong relationships, so it is very encouraging to hear your positive feedback. I look forward to welcoming you back to our dealership soon. Sincerely, Tom Costin, Prestige Cars Kent.
I had a very enjoyable time buying a Mercedes SLR from this dealership. My salesman was reliable and really good company. The car was spotless waiting for me in the showroom when I arrived and the process was very quick and easy. Big thanks to prestige cars kent!
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to Big thanks to Prestige
Dear Vinnie, Thank you very much for taking the time to leave a review. It is great to hear that our team of talented valeters have prepared the car in spotless condition for you. We have implemented various new processes recently as a result of previous customer feedback. This has resulted in a reduced amount of time spent at the dealership for customers. So it is good to hear the process was quick and easy for you. May I ask you to email me directly with who your Sales Executive was so I can pass on your comments to the correct person? Please contact us on 01689660603 if there is anything else we can assist with. Sincerely, Tom Costin tomcostin@prestigecarskent.co.uk Prestige Cars Kent
frantz blackman guided me through the whole buying process as live 300 miles away it was all on a trust basis , as described the car was perfect and just what i had looked for .great salesman very helpful and easy purchase i didnt see the car until in landed in my drive a pleaseue frantz blackman and prestige cars kent
Tom Costin from Prestige Cars Kent in response to MERC GLA AMG
Dear Jeremy, It is great to hear that you enjoyed your buying experience with us. This is exactly the type of feedback the team strives to achieve, so thank you for taking to time to leave a review. I will ensure your kind comments get passed to Frantz. We look forward to welcoming you back soon. Sincerely, Tom Costin Prestige Cars Kent
I recently purchased a Audi S3 from prestige cars Kent, I was very well looked after by salesman Luke Ring, very professional and friendly place to be welcomed into, would definitely recommend to friends or family.
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to Great service
Dear Tom, Thank you very much for taking the time to leave a review. We certainly strive to ensure our staff are trained to the highest level in order to provide excellent customer service like you have mentioned. Please feel free to email me directly or contact me on 01689660603 to inform me of the Sales Executive so I can pass your kind word on to them. We look forward to welcoming you back again soon. Sincerely, Tom Costin Prestige Cars Kent
I had a great time buying my new wheels from this dealership last month. All the staff were friendly and very helpful, my salesman also set my mind at ease from the minute go. Without a doubt would recommend Prestige Cars Kent to anyone looking for a new car.
Reviewer has confirmed their email address
Tom Costin from Prestige Cars Kent in response to I would highly recommend this dealership
Dear Tom, Thank you for leaving us such a great review. We have a great team here at Prestige and I will be sure to pass your comments around. Enjoy your new car and drive safe. Sincerely, Tom Costin, Prestige Cars Kent.
Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1218 | |
| Very Good | 183 | |
| Average | 2 | |
| Poor | 11 | |
| Terrible | 20 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
Greater London
BR6 7QR
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 08.30 - 17.00 |
| Sun | 10.00 - 16.00 |
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