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26 reviews from our car dealer reviews community
Leave a review for Tom Poole Cars
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Tom Poole Cars
Leave a review
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Renault Megane Convertable, excellent service, Tom was helpful, not pushy, explained car peatures whenI picked it up. Not pushy in anyway, would highly recommend Tom Poole Cars.

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+1 Found this review helpful
"Another great vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased my 5th vehicle from tom always given before and now fair partex and another clean liw mileage car. Would recommend Tom Poole Cars.

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"Stay clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my car January 2019 from Tom Poole Cars, it's now May 2019 already had to take it back as he jet washed my engine and it went into limp mode, then in April 2019 had to spend over £200 on a new clutch, now in May 2019 and I'm having to call out the AA as my car cuts out. The key less card don't work so that takes me 5-10min to even Start my car. Best part about it is, he kept my car for a week after purchasing it, done an Mot on it, he seems genuine to chat to but I don't trust the guy after the rubbish I've had 4 months. I would definitely stay clear.

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+6 Found this review helpful
"Vauxhall vectra "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a very low mileage Vauxhall vectra 1.8 vvt exclusive from Tom Poole Cars early this summer, from the first minute I spoke to tom I found him honest and straight forward, we discussed the car and with no salesman bs I paid a deposit and agreed a time to view the car.when I arrived tom was how he was on the phone honest with no salesman bs,the car was exactly as described and he mot ed it for me and arranged collection when it suited me.3 months and 2300 miles later all perfect.aircon ran out of gas days after purchase which wasn't Tom's fault as I had checked the cold air on test drive.other than that more than happy with my car,many thanks tom Poole.

"Great service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom Poole Cars were very friendly and professional. Good choice of budget cars and higher spec if needed.

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+1 Found this review helpful
"Not suitable for even 1 star! "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from Tom Poole Cars and have had nothing but issues! The car has been in the garage multiple times and it’s clear that it’s just been “bodged” back together. I’ve had a hanging exhaust, a cracked radiator and now the head gasket has blown. If you’re after a car that will last you a few months or you’re looking to waste your time in garages, maybe consider Tom Poole. If you’re after something to last a while, or you’re not looking to get scammed, I’d suggest staying away!

"Great reliable car dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was nervous about buying my next car. My budget was fairly strict which meant I was limited to what I could afford. Tom was very honest & friendly from the offset & put my mind at rest. He was very reasonable & took the time to take us for a test drive in the car I liked. Tom made the whole car buying experience smooth & stress free. I love my new car - with 3 months warranty thanks so much Tom.

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+2 Found this review helpful
"GOOD FRIENDLY SERVICE"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son brought a Renault Megane from Tom, clean ,good condition and low mileage for year , fair price and delivered to door .Would recommend Tom Poole cars for a visit if you are looking for a second hand car. March 2018

"Good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dad bought a Kia off Tom could not get on with it had a couple of problems which Tom offered to repair but dad wanted to change no pressure from Tom but dad exchanged for daihatsu which he's loves would recommend Tom Poole Cars.

"Friendly helpful service, great value"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fair price for my new car, fair price paid for my old vehicle in p/x.. Friendly, helpful service. No messing about nor annoying wheeler-dealing. Will use Tom Poole Cars again!

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+0 Found this review helpful
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Dealership Information

Tom Poole Cars is an Independent dealership that is based in Sutton Coldfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.2 out of 5 stars — Rated Very Good
Excellent
20
Very Good
0
Average
1
Poor
3
Terrible
2

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  • Contact Information

    Address

    Tom Poole Cars
    Duttons Lane
    Sutton Coldfield
    West Midlands
    B75 5RJ

    Get in touch

    0121 308 5050
    http://www.tompoolecars.co.uk

    Opening times

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    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tom Poole Cars

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    Directors: XXXXXXXXXX
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