7% Reviews
replied to
92% Recommend
to friend


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13 reviews from our car dealer reviews community
Leave a review for Woodcote Carriage
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13 reviews from our car dealer reviews community

Leave a review for Woodcote Carriage
Leave a review
"Zoltan "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and honest dealer, Thank you Danny (and Alfie)! I can highly recommend your services to anyone. We had a nice new family car, that made our Christmas special.

"I hope you are wearing your lucky pants!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You may need them if buying from here. I’d question if some of the reviews are genuine as the experience my daughter and I had was very diff from those of most of the “reviewers” – or maybe we have been unlucky with both the car and customer service? The car we bought was awful, and was eventually returned and I would avoid this place at all costs unless you want to waste a lot of time, expense and inconvenience. For more info on the issues I suggest you see the Google Review.

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Danny Wilde from Woodcote Carriage in response to I hope you are wearing your lucky pants!

You really do not need to be wearing your lucky pants when buying a car from Woodcote Carriage in Ockley as I always look after my customers if a problem arises. In 25 years of trading, it is extremely rare to experience problems that cannot be resolved between me and the customer if given the opportunity. The car was sold in good faith. I am very disappointed with this outcome, especially as I wasn't given the opportunity to repair the car in full, as I always like to do. Please refer to my other reviews on this site and others, particularly my Google reviews. I offered to deliver a loan car and take the car away for repair to save any inconvenience to you or your daughter. I offered several times to take the car for repair, and subsequently refunded your money in full, plus money you had spent on repairs within a few days of you requesting this. I am sorry that you have had this experience, however I am very disappointed that my offers of assistance and the subsequent refund has resulted in this level of review on this site and various others that you have left, all of which I feel are completely unjustified and unfair. Nevertheless I wish you every success in finding a suitable replacement for your daughter.

"excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just brought a Mercedes Convertible from Woodcote Carriage and dealt with Danny. After making arrangements to view and test drive i was unable to attended. I spoke to Danny and actually brought the car without seeing or driving it. Danny assured me the car was in excellent condition after receiving the car via car transportion and finally getting to drive it he was absolutely right. I took a big risk transferring money and buying blind. But i can honestly say that the car is 100% as it should be. Danny was honest, And extremely helpful it was a pleasure doing business with him and i would definitely recommend Him and his company to anyone. Nothing was too much trouble . once again thankyou so Much Danny Kind Regards Sue

"Good service and extremely helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently bought my car from woodcote carriage and would highly recommend. Thought the car was great for money and he done everything that we agreed on. Would definitely recommend my family and friends and anyone looking for a good car and great service. Danny was extremely friendly and very accommodating .

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"Very good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from these guys via auto trader. They were brilliant and very honest. I love my new car. Danny made sure it was given a mot and gone over by a mechanic. Best experience I've had when buying a car. Very relaxed and helpful staff.

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"Friendly laid back service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If your looking for a friendly laid back car sales with no pushy sales person then this is the right site for you ! Take as long as you like looking and getting the feel of your next car and then if you need any help Danny's there to assist, would defiantly use Woodcote Carriage again. Thanks Danny very pleased with our new car.

"Great service and impartial advice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I explained to Woodcote Carriage the type of vehicle I was after (reliable, economical) and the owner suggested Nissan Note or Micra. I test drove the Note and purchased it. An excellent car with no hidden problems at a reasonable price.

"How buying a car should be!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the first phone call our experience with Danny at Woodcote Carriage was a very positive experience. Friendly, knowledgeable, and extremely helpful. He went out of his way to book a viewing time to suit us. The test drive was great with car information given and all questions answered The car was spotlessly clean and just as described. It really couldn't have been a smoother purchase. Instead of the usual angst it was a joy to do business with them. We even had a follow up phone call a week later to make sure we were happy! If only all companies were like this one. I really cannot sing their praises high enough. Once again thankyou Danny for the outstanding service and great car.

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"Trudy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Delighted with my car, the dealer was friendly and helpful and wrapped things up quickly and efficiently. Would definitely recommend Woodcote Carriage, 5* service.

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"Woodcote carriage customer review"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Although I have had faults with my BMW, the man at Woodcote has tried his best to get it fixed up, they have sent courtesy cars out to me and picked it up when it's gone in for repairs, I've had it back 3 weeks now and so far so good. I'd recommend the dealership as like I've said he has kept in touch and tried his best for me.

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Dealership Information

Woodcote Carriage is an Independent dealership that is based in Sutton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
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New Car Sales
Part Exchange
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Servicing
Used Car Sales
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Ratings
13 reviews4.5 out of 5 stars — Rated Excellent
Excellent
10
Very Good
2
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Woodcote Carriage
Station Approach
Sutton
Greater London
SM2 6BW

Get in touch

01306 627111
http://www.woodcotecarriage.co.uk

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Dealership Statistics

92%
Would recommend this dealer to family and friends
7%
Percent of reviews responded to by this dealer

Additional Information About Woodcote Carriage

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