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28% Recommend
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14 reviews from our car dealer reviews community
Leave a review for 1st Autos Ltd
Leave a review

14 reviews from our car dealer reviews community

Leave a review for 1st Autos Ltd
Leave a review
"DM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

How this dealership has not been closed down is a mystery. They sold me a dodgy car and refused to do anything about it. I bought a car from them last year, advertised as a full service history and in perfect working order. Within a week, it wouldn't even start. I called them and they were rude and dismissive, they said they fixed the car and then it broke a day later. They said there was nothing wrong with it. I had a real mechanic look at it and they said there were a number of problems with the vehicle. I asked for a refund, they refused. They asked me to visit a garage where they had sent the car, the dodgiest garage you'll ever see. There is definitely nothing not quite legal going on with this company. I would avoid them at all costs. The people who work there are rude and aggressive. Just save yourself the headache and go somewhere else.

"Km"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I HAD ONLY PROBLEMS WITH THEM!! They are not serious people! They sold me a broken car after saying they are selling the car in good working condition! If I saw these reviews before I bought the car then maybe I wouldn't buy it in the first place. Be careful people before you buy from 1st Autos Ltd in Norwich.

"Let down customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This garage needs to be avoided. I was sold a car that was advertised as having full service history, 4good tyres, clear hpi check and 3 months warranty. I soon noticed the car had issues and took it to a reputable garage. Turns out it had serous issues with steering column and exhaust, an illegal tyre and it had been repaired following a previous accident. The hpi check was not clear and the car was under security watch, garage were suRprised I had not been pulled over by the police. 3 month warranty was mysteriously changed to 1 month after purchase. Garage took a lot of persuading to fix the car, refused a refund and 3 days later car was returned in same broken state. This was ongoing for a month, manager refused to speak to me and when he eventually did he was rude, dismissive and even laughed at me. Please save your money and go elsewhere.

"dj"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

this dealer is a complete rip off merchant .stiffed me on trade in .then didnt want to carry out repairs to my new car .even stating we cant do much its just an old banger at the end of the day. didnt or wouldnt give me the slip to send off to dvla telling me my car was going to auction the next day so no pointand that they would take care of it , three months later a fine in the post for me as the car was still under my name and my old car was on their forcourt for more money than the car i had purchased and trade in . three members of staff all trying to tell me different things and blame each other for mistakes.and no offer to help with fine costs. please please avoid at all costs

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Dealership Information

1st Autos Ltd is a used car dealership that is based in Norwich, Norfolk. 

Car Dealer Reviews has recently identified that the website for this business has been removed, if anyone has any further information about this dealership then please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews2.4 out of 5 stars — Rated Poor
Excellent
4
Very Good
1
Average
1
Poor
1
Terrible
7

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Contact Information

Address

1st Autos Ltd
136 Dereham Road
Norwich
Norfolk
NR2 3AF

Get in touch

07833 567442

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

28%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About 1st Autos Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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