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Thanks to Marcela and all the team at 2GEN Motors Ltd. They are a small and friendly used car salesroom in Buckley, North Wales. We have just purchased a Toyota Corolla (2006) and despite being 10 years old the car was in excellent condition. Their cars were exactly as shown on the website. There was no pressure and we were not rushed, they gave us the car keys and let us look around unattended. Only when we had questions did they help and assist us. They put trade plates on and let us take it for a drive on our own, they provided a good route for us to test drive car as we did not know the area. They listened to us and provided all the details on the warranty options and let us decide what was our best choice. They maintained all the paperwork and all 3 keys were present and were shown to us before we bought the car. 2Gen were quick and clear to communicate with us via (email or phone), they remembered us from previous calls and were always professional and polite. Final price was better than the screen price as they had updated their website so they matched the web price. They did not have to do this but they did. All they needed was a £200 deposit and they took the car off sale. The clutch pedal was a little tight and made a noise so they corrected this within the next 2 days. So a few days later we picked up the car and paid the rest. They taxed the car for us online there and then gave us the receipt. The purchase was quick and painless and Marcela made the process easy. It was well worth the 22 mile drive to see them. I would recommend them to my friends and family.
From my initial enquiry, through the Skype viewing, to delivery was excellent customer service. Alex was very honest about the car and even arranged next day delivery for me. Having used the car for a few weeks now I'm very happy with it. Top service, will definitely use them again!
Great Dealership! When I fist came across 2gen on the internet I thought they must be good as their advert was better than nearly all on the internet (looks can deceive though). Lots of good pictures and plenty of detail etc. Buying the car was a stress free experience, no hard sales tactics and the choice was easy. However, I did have a problem with the car after only 1 week of owning it. They took the car in for 2 days and after that it was fixed. No moaning and no bill :-D :-D Car has been perfect since. Nice to be the customer of a straight used car dealership.
Really hard work car arrived 3 days after promised and absolutely no fuel in car ran out 1 mile from my home had to push it . Car had supposedly had a service and new mot with no advisary yet number plate lights not working and really bad knocking banging noise from underneath the car and a nice scuff down drivers door about 10 inch long . Found the whole experience a big stress and big disappointment wouldn't buy from them again car was advertised with full mdsh but car delivered with no folders or service book ??,
We bought our Mazda last year and we still are over the moon with it. Great car and all we've spent on it so far was tax and MOT. Both Alex and Marcella were very professional and down to earth, and we will pay them a visit when we'll come to look for a new car. PS Totally converted to Japanese cars!
2Gen Motors is a used car dealership that is based in Deeside (near Chester). This car dealer specialises in selling Japanese & German used cars such as Audi, BMW, Mercedes, Volkwagen to name a few.
At 2Gen Motors they pride themselves on the used cars that they have for sale and their friendly customer foucsed approach.
In addition to selling used cars, 2Gen Motors offers a wide range of dealer facilities including, finance, part exchange, warranty options, delivery of their cars and distance viewing arrangements.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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