1% Reviews
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51% Recommend
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60 reviews from our car dealer reviews community
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60 reviews from our car dealer reviews community

Leave a review for A & A Car Sales
Click on the stars to start your review
"Highly recommend "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a vehicle from these lovely people. awesome guys and has been a huge help in getting everything taken care of. Would recommend them to everyone.

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"quality motors"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've bought two cars from A&A cars now. First class customer service and cannot fault the quality of motors.

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+0 Found this review helpful
"Helpful staff "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car this month and it's excellent. They gave me the exact part exchange rate for mine and the staff were very friendly and courteous. Would highly recommend.

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+1 Found this review helpful
"awful service dangerous car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought the car on a Saturday, I took it for a test drive around the estate but was told not to go on the main road as it had no tax ,it was clean and looked great but as we nt out on the dual carriageway it pumped out black smoke , I was a bit worried but made it home I spoke to them the next day and was took to blast it as it just needs a good run. I did that and it was terrible I got up to 70 miles an hour and it was shaking all over the place ,scary. then as I was near home it cut out dead on me and pulled me across to the other lane into traffic, luckily It was clear. that was the final straw, I told them that I would be returning it and argued my case eventually getting the agreement cancelled. I warned them how dangerous it was, and it was on sale again on the website the next day .... what does that tell you

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+2 Found this review helpful
"Worst customer service ever"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So I bought my car on Saturday, the next day I relised a few things wrong with it mainly the window on driver side wouldn’t go down. When I called to say something about the window the salesman anton said yes we are aware the window doesn’t work. So I explained and showed him the advert they posted and it says window in full functioning order. Clearly that’s false advertising. I explained to anton that I’m a law student and what they’re doing is against the law. Now at this point knowing that I’ve been lied to I said I would like a full refund as I don’t want the car anymore. I returned the car the next day but anton said he would have to deduct £250 from the price meaning I won’t get a full refund. Now I said I paid 2000 for the car not 1750 after going back and forth I managed to get a refund but I believe that is only because I showed them I kno the law. Basically I feel like this dealership is conning customers they know nothing about consumer rights and try and charge customers any amount they see fit. If your looking for a new car I’d advise to go elsewhere

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"Nothing but hassle "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

the car I bought broke down on the way home, they kept pretending the man responsible for repairing and returns was always no in yet or unavailable. After a lot of hassle and countless calls I returned the car for a refund. They did try telling me I had no grounds to return but I argued the 30 right to return and they unhappily agreed. Stressful and worrying, would never use them again.

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+1 Found this review helpful
"Good salesmen / Bad mechanics"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from A & A Car Sales and broke down on way home. The car was returned and they had it for 1 week. After collection it did drive better and did not breakdown but was still down on power. Again this was returned and this time money refunded as salesman stated that car was beyond economical repair. I have just noticed that the car is back on there web site again For Sale. Have they fixed the Turbo? Would I buy from them again...................................I'd rather use public transport

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+6 Found this review helpful
"Great experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Great experience, Real down to earth nice staff, Extremely helpful and got the exact car i was looking for thanks to the help i received from them. Would definitely recommend.

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+0 Found this review helpful
"Great deals "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't fault it very welcoming good service great deals .nice polite helpful salesman

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"Great Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quality cars, Good Prices, Great Service! I recommend!

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Dealership Information

A & A Car Sales is an Independent dealership that is based in Surbiton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
60 reviews3.2 out of 5 stars — Rated Average
Excellent
29
Very Good
4
Average
4
Poor
5
Terrible
18

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Contact Information

Address

A & A Car Sales
Red Lion Business Park Red Lion Road
Surbiton
Surrey
KT6 7QD

Get in touch

07851 042734
http://www.aandacarsales.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

51%
Would recommend this dealer to family and friends
63%
Thought the dealer was knowledgeable and helpful
54%
Thought issues were resolved quickly and easily
1%
Percent of reviews responded to by this dealer

Additional Information About A & A Car Sales

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