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149 reviews from our car dealer reviews community
Leave a review for A1 Ortos
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149 reviews from our car dealer reviews community

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"Mercedes E class 21 plate"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately i would need to leave an negative feedback and will explain in details why! I found a "lovely" car advertised on Autotrader. Car was 17 months old , and priced £46k (i have not negotiatethe price at all!). After speaking to a members of staff we arrange the finance agreement over the phone i have been told the car has no issue and is a perfect car , has only 20k miles on clock. We arranged a day to go and pick the car, so i took a flight to Manchester as imlive in London. When i went there staff welcomed me and made me.feel special, outside was raining, we sign the contract and the brought the car outside. After i went out with the guy we made the deal, i start looking quickly arround just to see enjoy the car and the mean time i was keep told the car is perfect and there is a waranty anyway. As i mentioned it was raining i just took the car and start driving as i there is long way on the way back to London. As i came late and it was dark (also didnt expected to have any problems). Nezt day in the morning was sunny and car was shining,. I start looked into it and i found out there is a several scratches around the bumpers mirrors and boot. I didnt complain as is my fault i havnt pick better time so i can see the car when no raining, but also i have seen from windscreen cracked. Small 3cm crack which i have booked an appointment to be repaired also without contactin the dealer and explain him as always can be done on my way to Lonodn. Ok , but when the windscreen guy start working on it he called me and explained to me that crack has been already repaired unprofessionally and the visoble crack can not be hidden. A week later a brouth the car to the garrage for service and when mechanic lift the car in the garrage called me to go and have a look! So car cones with 20" alloy wheels. Three of them was cracked and two cracked twice and repaired! After contacting A1 dealer , the guy told me will have a word with the managment department a d see IF they can do anything about it !!! I didnt get any reply on it unfortunately suppouse to buy new wheels £550 each of them and new tyers as they are runflat and one was with ballon on it and second one was with hall repaired(runflat tyers cannot be repaired). I am leaving that review to the attention of anyone who is on the way to buy a car from them with just a suggestion to really have a look all around the car before sign any paper!! I have my leson which cost me a lot and to be honest i didnt expect all this problems with the car comparing the price that been listed and the age of the car also the word of the staff members! Just be carefas theey dont look after you but only make the deal!

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+2 Found this review helpful
"Best Experience buying in 37 years"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Best experience I have had when buying a car and I have bought a lot of cars!! Thanks to Jay, Tony, Dylan and the rest of the team, all the best Barry.

"Top notch"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant place, brilliant cars, brilliant staff and brilliant service! Could not ask for more, all the lads couldn’t do enough to help me, 10 out of 10

"Tried the rest try the best!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely incredible service and being a man of my word I am leaving a review on here as I am OVERJOYED I did not take notice of the negative feedback on this page, It seems some other companies are jealous! Bought my new BMW 2 weeks ago and could not fault 1 member of the team, answered all of my questions and just as they described car wasn't new but was in cracking condition! Got myself a 6 month warranty to take where I want, which helps being from London, however car not skipped a beat! PLEASE take a look at this place yourself and make your own mind up and the internet is a dangerous place full of faceless trolls!

"Lovely experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely experience From start to finish we were kept informed. Jay was a great help and a pleasure to deal with .so happy with the car .

"Straight Forward Deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't even begin to explain how happy I am with my new car, very simple straight forward process! Such a friendly team, a massive thank you to Dilan especially! I part exchanged my car which was an easy enough process, very happy with the valet on the car, all the little bits i asked to be sorted were done! I would highly recommend the company to anyone wanting a new car!

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+0 Found this review helpful
"Be careful..."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from A1 Ortos, the buying experience wasn't the best and the after sales service was most definitely the worst! The car came with issues which only came exposed themselves on my journey back north. These issues were reported to the salesman as soon as I got home and here I am now 2 weeks later still in discussion, going over the same old ground and getting mugged off. Tread carefully if you are considering a car from this garage. DW

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+5 Found this review helpful
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"Ignored issues"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came to view a RS3 2016, liked it asked for a  price on my car I wanted 15k was told they will only give me £13,500 due a discrepancy in service book, I accepted in the end, on the day of exchange of cars I arrived home and realised the car had a few issues, also my wife had  look on the website to see if the car I PX was live, to our amazement it was at £20, 995 but reduced to just below 20k and a saving of over 1k I found that a bit of kick in teeth, also to say it had saving aswell was also a further kick in the teeth, it had only been live for a few hour hmmmm! The following day I called and mention about the issues the car was booked in and 3 out the 4 jobs solved (so I thought) the other job..a burning smell was told it will go away on its own, unfortunately it didn't and one of the other jobs they said they solved, started to happen again..in the mean time a valve on my exhust started to rattle in a certain mode..the rattle is still present to date,  and also the all the brakes and discs need to be replaced at 2k for brakes and 1k for the rear back box because the valve cannot be sorted..I think its absolutely disgusting you cant even be bothered to reply to my emails after spending just over 35k for the car.  Warranty company have told me the dont cover mechanical parts in the exhaust system, even tho you sold it me and said it covered all mechanical and electrical. 3k this car needs spending on it so...my advice to anyone buying from here is take a professional with you to check over with a fine tooth comb before parting with your hard earn money. Dilan I'm also still waiting for the £95 after emailing you the receipt but I guess that's not going to happen..just like I'm still waiting to hear back about the the other things.   Buyers be cautious. 

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+7 Found this review helpful
"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely amazing customer service, Dilan went above and beyond to make sure I was happy with the purchase of my T-Roc! It was my first time financing a car and he made sure to take his time explaining absolutely everything to me. I can confidently say I will be back when I want a new one. One very happy customer!

"Avoid at all costs!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AT ALL COSTS! Not sure how this business is still running Would never recommend. They lied about so much and would say anything to take your money. If you don't believe I have all our phone conversations recored. More then HAPPY to share to anyone before you think about going here!

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+9 Found this review helpful
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Dealership Information

Welcome to A1 Ortos Prestige Quality cars of Oldham

Many years ago, a young man named Paul had a dream of owning his own car dealership and in 2008 A1 Ortos was born. After his experience in several main dealerships he learned a lot of key skills which have been refined to do things differently, the right way, the A1 Ortos way! We believe everybody should get the opportunity to buy the right vehicle, at the right price, without the old pushy sales tactics, as buying a car from us is a very special moment in your life and should be treated accordingly.

All of our staff come from a customer service background which is displayed in the real family atmosphere created. Regardless of the amount of money being spent we strive for the same professional yet friendly and comfortable buying experience for every single customer. Making sure our cars leave at the highest possible level is important to everybody at the A1 Ortos family and we make sure no corners are cut in any way, as Paul has always said 'if a job is worth doing, its worth doing properly!' After all, buying a used car with a new car feeling is a very good feeling!

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
149 reviews3.9 out of 5 stars — Rated Very Good
Excellent
99
Very Good
11
Average
6
Poor
13
Terrible
20

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  • Contact Information

    Address

    A1 Ortos
    Middleton Road
    Oldham
    Greater Manchester
    OL9 6AD

    Get in touch

    0161 652 8409
    http://www.a1ortos.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.30
    Sun 10.30 - 16.00

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About A1 Ortos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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