0% Reviews
replied to
63% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


11 reviews from our car dealer reviews community
Leave a review for A30 Car Sales Of Hook
Leave a review

11 reviews from our car dealer reviews community

Leave a review for A30 Car Sales Of Hook
Leave a review
"Dreadful service after purchase"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service since buying the car has been dreadful. There were a couple of issues which I asked about and they said they would fix it. I wasn't expecting them to fix it but they said they would. Nearly 2 months later I'm still waiting!! Alan have never emailed me and I only got one call back where Alan left a vague voicemail saying "I'm just waiting for a courtesy car really". Absolutely shocking and so rude. They give you this RAC cover but I don't think they expect anyone to use it. As I say I've been waiting 2 months for them to help me so I've only got 1 month left on the warranty. Don't tell someone you're going to fix their car if you're not actually going to follow through with it!! Overall fine to get a car but I feel they've treated me different because I'm a woman who doesn't know a lot about cars and the service since buying the car has been appalling. Would not recommend to a friend.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Disappointed after sales support"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid for an AA inspection on a vehicle I purchased, but the AA were unable to complete the road test as the battery negative terminal was loose and arcing and deemed unsafe. I raised this with A30 Car Sales and the response from their 'director' Phil was quite shocking he took no responsibility for the car leaving his garage like that Just to confirm part of an AA inspections is not to correct any faults (anyone in the business should know this) The car was serviced at A30 Car Sales 2 days prior so they shouldn't have let it leave like that!! Phil attitude was disgusting in my opinion and would not recommend this garage based on this.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fantastic service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mercedes c220 Simon the sales person was fantastic he answered all questions I needed to know phoned when he said he would very polite manor Simon helped me in every stage along the way for me to own a fantastic condition Mercedes.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Professional, Honest & Friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw the car on the Monday and it had been prepared and ready for collection with all the paperwork completed by the Friday. Used part ex of old car and given good price. QA30 Cars Sales of Hook were quick, easy, hassle free and great to do business with.

"Average dealership"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's an average dealership like many others. Cars prices are inflated, so you're paying a bit more than what websites are saying you should be paying at dealerships. Friendly enough service. You can go for a test drive to see if it's the car you want. The price you see is the fixed price you'll pay. Trade in your old car and expect to get the minimal price for it. Quick and easy pick up if you do buy one.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Professional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from A30 car sales (Tom), good price and good amount for px of my old car. The whole process was hassle and stress free, no pushy sales talk or crazy warranty sell and no dramas test driving. Car developed an issue a couple weeks later (not their fault) which they fixed without any hassle (even lent me a car for 24hrs while mine was being fixed!) - most car dealers simply don’t do that! . Totally professional company, would highly recommend and use again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Would highly recommend "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was a bit nervous going to A30 car sales on my own, but Alan soon put me at ease...I brought a Peugeot 107, felt very comfortable having a test drive....Alan is the first car sales man I’ve met that wasn’t pushy, and that’s what I liked about him....Paper work went smoothly, all in all a very good service

"A pleasure to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a airbag light that was in permanently still after 1 week and rang them uo. Tom could not have been more helpful and the rest of the team were fantastic a courtesy car until my own car was returned less than 48 hours later. Would definitely recommend A30 Car Sales of Hook.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Jo T"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my last car from A30 car sales of hook. Great service. On small problem in the first week. All fixed very quickly. Would recommend to anyone. Tom, Alan and Steve could not have helped me more.

"Unhappy customer"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from A30 and was promised that any issues with the car would be resolved. Despite me leaving the car with them on many occasions the work is still outstanding after 6months of chasing them. They now say the car is out of warranty and won't resolve my issues despite them being raised after only 2-3 weeks of ownership. Stay clear!! They promise the earth to get you to buy but after sales service is non existent.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

A30 Car Sales Of Hook is an Independent dealership that is based in Hook. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
0
Poor
3
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    A30 Car Sales Of Hook
    Mylbrook Garage London Road
    Hook
    Hampshire
    RG27 8HZ

    Get in touch

    01256 766788
    http://www.a30carsalesofhook.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About A30 Car Sales Of Hook

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more