12% Reviews
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62% Recommend
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32 reviews from our car dealer reviews community
Leave a review for Access Commercials
Leave a review

32 reviews from our car dealer reviews community

Leave a review for Access Commercials
Leave a review
"Great van man experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience Got me Van on finance, The van was in excellent condition and had heated seats which is lovely in this weather and other places I tried could not get me finance as I got messed up during covid, But Richard got me a good rate and low deposit am happy van man

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+0 Found this review helpful
"Poor rude unprofessional con artists "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

8 minutes agoNEW Terrible service rude staff. They really messed me up and sold me a new van that broke down after less the driving 100 miles 24 hours after buying a 16000 vehicle. Completely washed their hands of any liability. Very upsetting service do not use this company unless you want to get ripped off

"Very happy with my experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a long wheel sprinter. Very happy with the service and the van. Would definitely use again

"Could not ask for more. Thank You "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I heard about this company from a friend in family. They tell me good thing. I go there and was greeted by George. Very Good. The team Richard and George work very well as a team. They make me feel very happy as part as friendship. Will always use again and recommend

"top guys great vans"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased 4th van for our fleet always good tidy selection, hassle free only time had problem was usual ford AdBlue error which is under ford warranty, Ford could not look at for 6 weeks due to covid so they done same day for me that is great service top guys

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+1 Found this review helpful
"Easy even during Covid"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Always plenty of choice and no stress to deal with running a Dpd franchise the vehicles are core to smooth running and these guys deliver thanks

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+2 Found this review helpful
"Recommend these guys million "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recommend these guys million %, Had been to 2 other van dealers one couldn't get me finance the other I needed big deposit and interest was high as i went late on mortgage during covid, Rang Access spoke to Richard who took my details had me accepted same day even said i could have no deposit when i had VAT, Excellent rate then made appointment to collect, had biggest collection of vans i seen all in excellent condition and all euro 6 which i needed, George showed me round choose a 2020 Custom at great price and drove away an hour later, even got me 5 days insurance free thanks for saving my bacon guys

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+3 Found this review helpful
"Professional, Friendly, Great Value, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my new Van. I was extremely grateful that they opened on Bank Hol when everyone else was closed. We found the whole operation was professional and very friendly and reassuring. Nothing was too much trouble and we found the prices very competitive, in fact the best value we could find. The premises are very impressive with a huge selection and very well run and organised. Our thanks and appreciation to the whole team. We will not hesitate to re-purchase our next van from here and would highly recommend to all.

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+2 Found this review helpful
"IF ONLY 0 STARS WERE AN OPTION"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BOUGHT A 2ND HAND VAN FROM THESE GUYS, ASKED LOADS OF QUESTIONS BEFORE MAKING THE 80 MILE TRIP TO COLLECT. WHILST I REALIZE IT WAS AN OLD VAN I HAD BOUGHT AND DID NOT EXPECT MUCH IN THE WAY OF WARRANTY I DID EXPECT THAT I WOULD NOT HAVE £2000 OF REPAIR BILLS WITHIN A COUPLE OF WEEKS!!! I WOULD ALSO EXPECT A COMPANY WHO HAVE BEEN TRADING FOR THIS LONG WOULD HAVE AN UNDERSTANDING OF BASIC CONSUMER RIGHTS INSTEAD THEY PREFER TO BURY THEIR HEAD IN THE SAND AND NOT FACE UP TO THEIR RESPONSIBILITY. WHEN THINGS GO WRONG THEY NEED TO WORK ON THEIR PEOPLE SKILLS *** LEFT WITH NO OPTION BUT TO TAKE LEGAL ACTION***

"Worst experience ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Financed a van from these guys, paid a deposit to SECURE the van, spoke to them on the phone that I will travel 250 miles for it. When I have arrived after a long drive, they have spent 30 minutes trying to find the van in the yard then realised that someone took it to be PAINTED!!!! And won’t be back until the following day!! They have lied to me that the van it’s in perfect condition and didn’t mentioned anything regarding needing to be sprayed despite the amount of times I have told them that I’m coming from Wales, 500 miles return trip. The most unprofessional dealer I have ever seen! Even rang them before leaving home to be sure everything is ok to get there 4 hours later finding no van. I would NOT recommend this dealer and I would avoid with all cost. What a waste of time and money that was...

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+3 Found this review helpful
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Dealership Information

Access Commercials is an Independent dealership that is based in Brentwood. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews3.7 out of 5 stars — Rated Very Good
Excellent
22
Very Good
0
Average
0
Poor
0
Terrible
10

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  • Contact Information

    Address

    Access Commercials
    Fell'y Farm Lincolns Lane
    Brentwood
    Essex
    CM14 5RS

    Get in touch

    01277 373737
    http://www.accesscommercials.com

    Opening times

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Access Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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