So far everything has been great with my new Merc, not had any issues with it. There was some confusion around the vehicle being taxed, which was a bit frustrating but I managed to sort it in the end. The actual buying process went smoothly and quick without issues. Giving a 4/5.

5 - Great service, fast and easy transaction, car is great

5 Thank you

The team at Ace Cars couldn't have been more helpful from start to finish, especially with organising to have the car delivered to my door (over 400 miles away). They were super flexible during the sale - ie. pretty much completing the whole sale over text message due to me working full time. Would definitely recommend!🤩

Honestly one of the easiest experiences I had. Had a similar car prior so knew what I wanted, the service was straightforward, there was no messing me about, I would highly recommend them, the guys definitely know what they are doing. Not one complaint from me!

Did a trade to trade with Ace Cars, very straightforward process, no messing around, they did everything they needed to do and provided customer service, can't complain, would definitely recommend for a quick service.

First time using Ace Cars, I came across them while looking online. When I went to see the car in person, I was pleased to find it was as described and pictured, there was no hidden surprises. Service from the guys was good, can't fault them. In regards to the car I purchased, I have been really pleased with it.

I did have an initial issue with the window not going down fully, however I took it back to the garage and they sorted it for me quickly. I feel that the dealership does everything quickly yet efficiently. I wasn’t ever left waiting around. It was all straightforward from start to finish, so I have no complaints. Five stars from me.

We experienced a few teething problems with the car, but the guys at Ace Cars were helpful and arranged to get the issues fixed at a garage local to us. When picking up the car, they had changed the alloys as we had paid for and requested, and the part exchange process was smooth. It’s just a shame that we are now going to part exchange this car again, as there have been too many issues. In regards to the customer service, I can’t fault them, but the car itself was a let down.

There has been a couple of issues however the staff have been helpful throughout, I travelled down via train to get the car, so when I arrived I wanted it to just go quickly and it did, there was no waiting around or being messed about. I did come across an issue with the ABS Sensor and I can't fault the guys with how they handled this, they got it sorted straight away. I have had a few other things come up but I am just getting it sorted through the warranty I have.