Car Dealer Reviews is an
official partner of Auto Trader
Had an issue with the heated front screen not working on my Outlander. Booked it into Acorn Mitsubishi, the team were efficient and friendly and fixed the fault no problem. Haven't bought a car from them yet, but good clean site with available parking so all good.
avoid this garage. Unprofessional and uncaring. Find somewhere else. Put a holding deposit down on a second hand car to show I was a serious buyer. Told them I would be driving 50 miles to view it and agreed a date. When I arrived and the gentleman working there went to get the car for me, he found that the battery was flat as the internal light had been left on. These things happen but then he asked me whether I’d come far, implying I would have to come back another time. I explained I had indeed come far. They had no jump leads. In the end I had to suggest he go to a nearby garage to get some jump leads. Eventually car gets started but it is in poor condition. A lots of scratches and scuffs on the outside. The inside is also scuffed, marks all over the ceiling at the back, filthy gum leftovers in removable ashtray sitting in the cup holder. When they opened the bonnet the engine was filthy, full of leaves and dead snails. he stated I should have been informed about the condition of the car and that it should have been cleaner for when I arrived. He even said it should never have been advertised whilst in that condition and would have words with his manager. Basically they had made very little effort to get the car ready for me despite my putting holding deposit down and explaining how far I was coming. he said he would get his manager to call me the next day. He never did. I rang 2 days later asking for a call back. Never got one. The next day I got through to the manager to ask for a refund of my deposit and he asked me to email him my bank details! When I said I wouldn’t he said to tell him and he would write them down. Also not acceptable. In the end I had to tell him he could just refund them onto my card. I then asked whether he was aware of the utter fiasco that my visit had been and he said he was, but made no apology and was totally dismissive of the whole thing. As I said above, please avoid this garage. Unprofessional and uncaring. Find somewhere else.
Reviewer has confirmed their email address
Acorn Mitsubishi is an Franchise dealership that is based in Halesowen. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Deals in: Cars
924 Hagley Road West
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at email@example.com
There aren't currently any photos for Acorn Mitsubishi, help complete this page by uploading your own.
What photos are right?
Your business page on Car Dealer Reviews presents your business with the ideal opportunity to establish trust with your potential customers who are researching what people are saying about you.
Give your potential customers what they are looking for by working with Car Dealer Reviews who will collect reviews on your behalf.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.