0% Reviews
replied to
0% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


1 review from our car dealer reviews community
Leave a review for Acorn Mitsubishi

Click on the stars to start your review

1 review from our car dealer reviews community

Leave a review for Acorn Mitsubishi
Click on the stars to start your review
"avoid this garage"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

avoid this garage. Unprofessional and uncaring. Find somewhere else. Put a holding deposit down on a second hand car to show I was a serious buyer. Told them I would be driving 50 miles to view it and agreed a date. When I arrived and the gentleman working there went to get the car for me, he found that the battery was flat as the internal light had been left on. These things happen but then he asked me whether I’d come far, implying I would have to come back another time. I explained I had indeed come far. They had no jump leads. In the end I had to suggest he go to a nearby garage to get some jump leads. Eventually car gets started but it is in poor condition. A lots of scratches and scuffs on the outside. The inside is also scuffed, marks all over the ceiling at the back, filthy gum leftovers in removable ashtray sitting in the cup holder. When they opened the bonnet the engine was filthy, full of leaves and dead snails. he stated I should have been informed about the condition of the car and that it should have been cleaner for when I arrived. He even said it should never have been advertised whilst in that condition and would have words with his manager. Basically they had made very little effort to get the car ready for me despite my putting holding deposit down and explaining how far I was coming. he said he would get his manager to call me the next day. He never did. I rang 2 days later asking for a call back. Never got one. The next day I got through to the manager to ask for a refund of my deposit and he asked me to email him my bank details! When I said I wouldn’t he said to tell him and he would write them down. Also not acceptable. In the end I had to tell him he could just refund them onto my card. I then asked whether he was aware of the utter fiasco that my visit had been and he said he was, but made no apology and was totally dismissive of the whole thing. As I said above, please avoid this garage. Unprofessional and uncaring. Find somewhere else.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Acorn Mitsubishi is an Franchise dealership that is based in Halesowen. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Mitsubishi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
1

Add Review


Contact Information

Address

Acorn Mitsubishi
924 Hagley Road West
Quinton
Halesowen
West Midlands
B62 9AH

Get in touch

0121 506 6050
http://www.acorn-mitsubishi.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

0%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Acorn Mitsubishi

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information