Ellie S, July 2025
"Impressed with the service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was the first time I had been to this dealership. I have been really pleased with the service I received from the staff. Everyone was very helpful. It was a quick process, I went to view the car and had it within the week. The car was lovely and had been valeted for me, and I have had no issues with it since.
+1 Found this review helpful
Andy from Advantage Vehicles Ltd in response to Impressed with the service
Hi Ellie, Thanks for the amazing review! Glad you had a great experience with the advantage team and found the process to be quick and easy. We hope you are enjoying the car and that this one isnt your only one off of us :) Many thanks, Andy & The Advantage Team
Craig B, July 2025
"4/5 ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A 4 as it was a good buying experience but communication before we picked the car up could have been better
+1 Found this review helpful
Simon from Advantage Vehicles Ltd in response to 4/5 ⭐
Hi Craig, Thanks for the great review! Glad you had a great experience with the advantage team, we will take your advice on board as we are always looking to impove. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Simon & The Advantage Team
Ignatius M, July 2025
"Impressed with the service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Speed and ease of purchase. Thus far, the vehicle is in good order.
Also impressed with the additional service of obtaining a parcel shelf for the car, which had been missing at purchase (though not the correct size, still greatly appreciated).
+1 Found this review helpful
Andy from Advantage Vehicles Ltd in response to Impressed with the service
Hi Ignatius, Thanks for the top review! Glad you had a great experience with the advantage team and found the aftersales to be just as good as the intial sale. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Andy & The Advantage Team
Jo T, July 2025
"immaculate condition"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate a 5. Good communication and prompt service. The car was immaculate on collection. Very friendly and helpful staff.
+1 Found this review helpful
Norbert from Advantage Vehicles Ltd in response to immaculate condition
Hi Jo, Thanks for the great review! Glad you had a great experience with the advantage team- and found everything to be in great nick. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Norbert & The Advantage Team
Helen C, July 2025
"Fairly priced vehicles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Lovely guys,very helpful. So far so good. Fair price paid for my part ex too.I would definitely recommend them.
+1 Found this review helpful
Norbert from Advantage Vehicles Ltd in response to Fairly priced vehicles
Hi Helen, Thanks for the great review! Glad you had a great experience with the advantage team and felt the value for your car was fair, as we always aim to be as honest and fair as possible. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Norbert & The Advantage Team
Andrew M, July 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Easy going staff make you feel welcome
+1 Found this review helpful
Simon from Advantage Vehicles Ltd in response to 5/5
Hi Andrew, Thanks for the great review! Glad you had a great experience with the advantage team and found all the team to have made it a great experience for you. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Simon & The Advantage Team
MATTHEW E, July 2025
"Really good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really good service from the garage. My only grumble was I waited a week for the car which was fine, but they said it would be cleaned before I got it which is why I waited the week but it wasn't done.
+1 Found this review helpful
Andy from Advantage Vehicles Ltd in response to Really good
Hi Matthew, Thanks for the great review! Glad you had a great experience with the advantage team- we do apologise if you were not satisfied with the valet on the car, we will take your feedback onboard for future. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Andy & The Advantage Team
Dale H, July 2025
"A cut above other garages"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Contact from Advantage Vehicles was excellent throughout, replying to all questions asked and being very accommodating. This includes when my train was cancelled on the day of travel to view & purchase and after a message to let them know, they promptly replied, showing understanding and confirming the vehicle was ready for viewing whenever I arrived. The viewing was great. No pressure, no one stood over my shoulder, afforded a lone test drive and questions answered upon return. Paperwork was just as simple, with all being explained well before completing. Overall, this is a cut above other garages I have had dealings with. It is clear pride is taken regarding customer experience, and emphasis put on this above making a sale. I live within the West Midlands, but would happily travel back should a future vehicle I was interested in be available with Advantage.
+1 Found this review helpful
Simon from Advantage Vehicles Ltd in response to A cut above other garages
Hi Dale, Thanks for this absolutely fantastic review! Glad you had a great experience with the advantage team and found our approach of being no pressure to be beneficial to you. Your great review means a lot and we really appreciate your kind words! We hope you are enjoying the car and look forward to seeing you again for the next one :) Many thanks, Simon & The Advantage Team
Donna H, July 2025
"Enjoyable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been using my car every day since I got it. It is a great car. I love it and have had no issues at all. Norbert was professional and an all-round nice guy. He made the whole transaction easy and enjoyable. I did feel the car could have been valeted a little better, as there was still some staining on the seats. However, apart from that, the service was great. I was seen to quickly, and I am happy with the car. 4 out of 5.
+1 Found this review helpful
Andy from Advantage Vehicles Ltd in response to Enjoyable
Hi Donna, Thanks for the great review! Glad you had a great experience with the advantage team and specifically Norbert- will be sure to pass your feedback on! We will take your comments on board about the valet as we are always looking to improve. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Andy & The Advantage Team
Mark M, July 2025
"Everything is great so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Going well so far with my new Renault from AV. I initially found it on AutoTrader and went to view it in person. I was pleased when I saw it. Everything was as pictured and described. I didn’t come across anything that was hidden from me. There was never any pressure on the sale. It was all very positive. A 5 out of 5 experience.
+1 Found this review helpful
Andy from Advantage Vehicles Ltd in response to Everything is great so far
Hi Mark, Thanks for the great review! Glad you had a great experience with the advantage team- nice to hear that you found our no pressure approach to be the best way for you. We hope you are enjoying the car and that we see you again for the next one :) Many thanks, Andy & The Advantage Team
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