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43% Recommend
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23 reviews from our car dealer reviews community
Leave a review for Aintree Garages
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23 reviews from our car dealer reviews community

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"Do not honor warranties "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had the van well under 3 months and booked it in for some warranty work, well before Christmas and even sent the the list from Mercedes,what need to be done,turned up after a 3 hour trip, told to wait around for 2 hours, came back the receptionist got him on the phone and said he is not covering any of the work and would give me my money back, I had in the mean time spent over a £1000 pounds getting the van ready for my type of work,which he would not give me back,his logic was WE sold you the van cheap,its your fault,like I do there pricing!!! Off to court we go! Don't buy from these as they will not honour any warranty work!0

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+2 Found this review helpful
"AVOID "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid at all costs. Cowboys is one word for them for sure ! Please see other reviews! My husband Bought a van from this garage. The ignition key and barrel was faulty PlUS the central locking! My husband was told that it needed a spare key and it would work! However, the key was in an underground safe (or so he was told!) my husband has made numerous calls and messages to this company without reply!! This will cost £980 to fix!! Avoid Avoid Avoid Avoid !!

"Mondeo estate "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Editing my review as when I bought the car it had very dark tinted windows on the back, Paul said it comes off easy and said he would sort it no problem. Just found out that when they ripped the tints off they ripped the elements for heated rear screen and antenna on two quarter lights. Been on the phone to them and basically said I am unlucky!!!! And nothing they can do! I wouldn't buy another car off these again ever. Why they need to stick very dark tints on every car is behond me. I wasn't told it would distroy elements in windows.

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"MY DEPOSIT "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the most unprofessional dealership I have ever come across. Keep in mind I am from London so the travel to Liverpool was over 5hours. I called aintree garages 3 weeks ago and put a deposit over the phone only to get a call back after 10 minutes saying it’s been sold the following Monday I found another car and you guessed it that has also been sold so why are cars still advertised after being sold unless they intend on keeping the deposit they should have handled this matter swiftly but instead make excuses that they’re payroll/accountant didn’t come to work for the week and that she done it on the Saturday so it won’t reach my account till next Friday latest it’s now the following Saturday they are not replying to my emails I work a lot so I can’t keep calling in now I have to hire legal aid in order to get back my money DO NOT do business with aintree garages

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+2 Found this review helpful
"Car sale"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

advise not to buy anything. I bought a car that cost me 10,000 pounds that after a very short time it just gave me problems 1 had to put a new battery 2 parking sensors don't work 3 rear camera doesn't work and now I spent 630 pounds to fit a complete exhaust pipe because it was completely rotten so rotten that it fell completely be careful you are a swindler

Mark from Aintree Garages in response to Car sale

bruno, as you well know, i paid for your car to be repaired even though a battery is a wear and tear item, putting a bad review a year later for an exhaust that is definitely not under warranty is out of order

"Great Customer Service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car here after seeing it on their website. Chris handled the sale from start to finish. Was so reassuring as i had a terrible experience buying private which resulted in me loosing money and leaving me with driving anxiety due to the car being faulty. Chris reassured me throughout and i have now a 12 month warranty - so no mechanical worries! The garage is RAC approved so it does give you that reassurance. Great deal on the car i got. Was so easy. Wish i would have come here first. Would recommend and will be coming back in the future. Why go anywhere when you have everything in one here. Thank you, i'm made up. Xx

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+0 Found this review helpful
"Ford Smax 2016"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car last year from AintreeGarages, unfortunately with tears in my eyes I had to sell my lovely Samax this year because I did not use too much. I am very grateful to Barry, Mark and others help. AintreeGarage is like a higher ‘shelf’and I recommend it to everyone. They offer warranty and post warranty service. I realised that when you buy , you could overpay a bit, but when you sell, you get a good price in return. Payment for the car on the same day. I hope to use their services again in the future. Thank you

"Unhelpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted Aintree Garages about a car they had for sale. Initially they appeared interested in selling me the car, until I started to ask for further information (ie. service history, further detailed photo's etc). I received no reply, so persisted in asking for this information. Still no reply, which makes me wonder what are they hiding? Just be honest. Also, the vehicles on their website appear to be stock images rather than the images of the actual vehicle for sale (spec in photos differs to the spec in the description). Overall very disappointed and a little annoyed.

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+5 Found this review helpful

Mark Wynne from Aintree Garages in response to Unhelpful

hi, cant understand what your talking about, 99% of our vehicles are one owner with full main dealer service history except for px cars, the fact that you have left no name or vehicle you was enquiring about says a lot

"customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

big thanks to Barry ,Mark and Carl for their help in buying our Mondeo ,service was first class from start to finish even lent us a courtesy car (which they didnt have to do) we ve bought cars before from main dealers an they dont do that to these lads it wasnt an issue ,highly recommend you use Aintree Garages

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+1 Found this review helpful
"rip off stay well clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 2016 ford transit custom sport from Aintree Garages and the next day we noticed the gearbox was very stiff going into gear.phoned and complained then after a few phone calls they gave me the go ahead to get it repaired local as we live over 200 miles away.had it repaired at a cost of £995 phoned them to pay the bill and they refused and said they had not given permission for me to book the van in. i had 2 witnesses when i phoned to get permission to book the van in and they are totally denieing it saying i am trying to rip them off. I was shocked by the way i was treated and that the 3 month warranty they gave was worthless. i was even more shocked to find out the garage that repaired the van told me the engine had been changed at some point which totally de values the van. I have left the van at the garage as i can not afford to pay the bill and do not want a 2016 van with a different engine. The fianance company are now involved as Aintree garage have sold me a vehicle not as stated in the add. They are not happy. [[[[[Stay away from these Thieves.]]]]]]

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+5 Found this review helpful

mark from Aintree Garages in response to rip off stay well clear

think £1000 bill for gear cables that cost £70 says it all mate

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Dealership Information

Aintree Garages are based in Bootle, Liverpool and have one of the best selections of quality used vehicles in the area. Aintree Garages sells used cars to customers across Aintree, Bootle, Liverpool, Ormskirk, Skelmersdale, St Helens, Merseyside, Wirral, Lancashire and Cheshire.

At Aintree Garages we specialise in Audi A3, Audi A4, Audi A5, Audi A6, Audi A8 and the Audi TT. We also stock a range of models from other manufacturers including Alfa Romeo, Ford, Hyundai, Mazda, Jaguar, Vauxhall, Fiat, Suzuki, Peugeot, MG, Renault, Volkswagen and Honda. Aintree Garages have an excellent selection of used cars with both petrol and diesel models always ready to drive away.

Aintree Garages offer a wide range of financial packages tailored to suit your personal requirements. You can be assured of gaining the most cost effective finance package for your car.

Aintree Garages offer a wide range of aftersales services including Antifreeze, Brake Servicing, Clutch problems, Cooling Systems, Petrol Engines, Diesel Engines, Electrical & Diagnostics, Engine Service, General Air Conditioning Service and repair, Radio De-Coding and Tyres and Exhausts. For more information, please feel free to check our Project Audi servicing and aftersales website.

Deals in: 4x4s, Cars, Motorbikes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews2.9 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
2
Poor
3
Terrible
8

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    Contact Information

    Address

    Aintree Garages
    Unit 3 Wakefield Road
    Bootle
    Merseyside
    L30 6TZ

    Get in touch

    0151 525 4400
    http://www.aintreegarages.co.uk

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 19.00
    Sun 10.00 - 16.00

    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    26%
    Percent of reviews responded to by this dealer

    Additional Information About Aintree Garages

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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