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Bought a 2016 ford transit custom sport from Aintree Garages and the next day we noticed the gearbox was very stiff going into gear.phoned and complained then after a few phone calls they gave me the go ahead to get it repaired local as we live over 200 miles away.had it repaired at a cost of £995 phoned them to pay the bill and they refused and said they had not given permission for me to book the van in. i had 2 witnesses when i phoned to get permission to book the van in and they are totally denieing it saying i am trying to rip them off. I was shocked by the way i was treated and that the 3 month warranty they gave was worthless. i was even more shocked to find out the garage that repaired the van told me the engine had been changed at some point which totally de values the van. I have left the van at the garage as i can not afford to pay the bill and do not want a 2016 van with a different engine. The fianance company are now involved as Aintree garage have sold me a vehicle not as stated in the add. They are not happy. [[[[[Stay away from these Thieves.]]]]]]
Bought bmw 3 series fabulous cars and service was spoilt for choice
got a golf off aintree garages, second car briliant service.
Would Highly recommend Aintree Garages they were very helpful 5* customer service very happy with all aspects from communication too. The purchase of an amazing car catered to my needs...
I have to say this is my 2nd time buying a car from Barry and mark at Aintree Garages couldn't fault it very efficient no problems at all I would recommend them if you need a car go check them out theres no power sales you look choose a car they do the rest
One week after I bought my car(Ford s max titanium x sport), start having DPF problems... regen after regen, today I'm absolutely shore they sell me the car whith this problem... I had a lovely Peugeot 206 2.0l HDI before for 3 years and never had this kind of problem, I never heard about this DPF problems before till they sold me this car!! After one year I still waiting for the lady from office to deal with the log book and I still having DPF problems wich i just found out that its a very expensive repare... It's just my history with this garage. Now it's up to you if you want to have headaches... You have been warned about Aintree Garages!!
Selling vans with problems not good. Turbo going in first 6 months. The oil is burning low very quickly. The engine oil cap has loads of stuff in it were the oil is full of stuff. As much full of rubbish as mark himself. When I received full vehicle report with more problems found will post to let others know. Stay well away from this garage I will never ever be using this one again and certainly will be telling friends and family to warn others to stay away after the experience I've had at Aintree Garages.
Fantastic buying experience and aftersales from Aintree Garages. Mark and the team were a pleasure to deal with when I purchased my Mini Countryman. Highly recommend Aintree Garages to anyone that’s purchasing their next car, Next time it’s time to buy my next car I will be a returning customer.
Aintree Garages has the worst aftercare I have ever known. I have on multiple occasions contacted them only to be told I will get a call back and never have. I bought a van and in less than a month noticed the inside edge of my tyres were down to the wire. Considering it only had an MOT provided by the garage only a few weeks previous I wasn't happy. I finally managed to get in touch and was promised new tyres and a call back to book in. I am still waiting and that was over 4 weeks ago! I am still unable to claim the VAT back on this vehicle as nearly 3 months later I still haven't received my VAT receipt as requested on the day of purchase. I have now had to pay out to make my vehicle SAFE, which it should have been anyway! The garage that made it safe confirmed that these should have been as a minimum an advisory on the MOT, which Aintree garages say they do, which obviously is a complete lie. The 3 month warranty they provide is just a sales gimmick as it clearly doesn't exist. All I have asked is for my vehicle to be safe and a receipt provided. Something you would think is very simple task. I would have used these guys again and again as their service when buying is good, however soon as they have your money you get kicked into the gutter! I would never recommend and advise to avoid!
Jon in response to Bad Aftercare
stay well away I wouldn't recommend to anyone. This garage is terrible The aftercare The sales team Mark the owner They are all well worth staying well away from They sell vans with problems They do a 25 point inspection saying everything is good but it's not Got no paperwork with repairs they said cause the job was done for free More like cause I mentioned the customer rights act 2015. Cause the van wasn't even 6 months old Then he tries to make excuse after excuse.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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