31 reviews from our car dealer reviews community
Leave a review for Alan Kerr Ltd
Leave a review

31 reviews from our car dealer reviews community

Leave a review for Alan Kerr Ltd
Leave a review
"Excellent service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After finding problems with our trade in van the sales team, workshop staff talked us through what had happened to Our van. We thought it was the end of the deal. After some Frank and honest discussions We came to a deal and drove away in our new motorhome. Many thanks to them all. First class.

"MB&G leisure insurance "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT TAKE OUT THE WARRENTY WITH MB&G Is will cost you a fortune to get the claim approved They are a joke If anyone wants any details please feel free to call me 07786543031 Pete Ryan

Peter Ryan in response to MB&G leisure insurance

Well after all the nonsense from the warranty company they finally agreed to pay !! Thanks to Gabriella from Alan Kerr motorhomes she’s been marvellous I would suggest she stays sorting problems out 😉 Good as gold FairPlay

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new motorhome in 2022 had some extras fitted and I have found since dealing with them they have been professional and service has been good as we are in North Devon. Will keep using them. Regards Mick C

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Jason"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just received our Globecar scout from Jason. Good at his job answering questions and good on information regarding the vehicle. Alls well Thanks Jason

"Very rude owner total disrespect. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Still being prepped and not ready after 2 months of waiting. Several issues including fridge not working. Vehicle returned for fixing and had to return again with same problems. Some resolved. Had to return 4 times in total more time with them than us over the summer. We used for a weekend when water started leaking in the roof, contacted to reject the vehicle at this point as nothing but problems. Owner very rude, sarcastic and disrespectful. Refused to accept the vehicle back so we are having to take it further. Very poor customer care and service. Not interested once they have taken payment.

Get Car Finance

Reviewer has confirmed their email address

+5 Found this review helpful

Claire in response to Very rude owner total disrespect.

We are having the very same problems with them. Now in talks with solicitors. They avoid phone calls and think it is exceptable

"Joke of a company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quick to sell your vehicle but aftercare is shocking and no one ever calls back! AVOID AT ALL COSTS

"Very poor service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a motorhome service was poor no customer service very slow salesman went sick no one to deal with

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"Poor service from this lot"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WARNING do NOT buy a vehicle from this shower. We bought a T5 from them come to find out it had no service carried out before delivery the new MOT they put on it was fake it should not have passed as we had an independent VW Specialist go over the van. The cambelt was not done as promised all in all a right shambles. Don’t bother to pay for the extra warranty as the after sales is a joke. They don’t reply to emails or answer the phone. YOU HAVE BEEN WARNED. Only wish I’d read the other reviews wouldn’t of went anywhere near them.

"Very poor dealer. Stay well away!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looked seriously to purchase a mobile home from this dealer. Applied for finance and was cleared immediatly. Great! 60% deposit and the rest on finance which this dealer gets a good comission. Only on further inspection, the vans service history didnt stack up. Nor did the mot history.(check the gov web site) When this was all pointed out to this dealer; the price of purchase we agreed went up by £995.00 In all my years of buying cars motor cycles and motor homes from dealers up and down the country, I have never come across a more unprofessional company!! I think I had a very lucky escape with this dealer! Read their feedback. Mostly very poor. If this is the service they give before purchasing, I dread to think what their service is like after sales is like. Although, just read their reviews to see.! Apparently, extremely very poor after sales service in fact, no after sales service at all!!!! BE WARNED!!! BUY ELSEWHERE FROM A DECENT DEALER!

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"Great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have now purchased several motorhomes from Alan Kerr. They have a great pre-sales and after sales team offering you plenty of time to ask questions and address any concerns you may have. I would like to particularly mention how good Nick is. Definitely worth asking for him for any help or advice needed!

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Alan Kerr Ltd is an Franchise dealership that is based in Paignton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews2.8 out of 5 stars — Rated Average
Excellent
11
Very Good
1
Average
3
Poor
6
Terrible
10

Add Review

  • Submit new information

  • Contact Information

    Address

    Alan Kerr Ltd
    Patrick House Blythe Way
    Yalberton Industrial Estate
    Paignton
    Torbay
    TQ4 7QP

    Get in touch

    01803 522098
    http://www.alankerrltd.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    41%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Alan Kerr Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more