21% Reviews
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84% Recommend
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19 reviews from our car dealer reviews community
Leave a review for Aldridge Car Company

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19 reviews from our car dealer reviews community

Leave a review for Aldridge Car Company
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"I highly recommend Aldridge Car Company"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a 2012 Nissan Quashqui n-tec from Phil and Marc at Aldridge Car Company and I highly recommend these 2 guys to be friendly and extremely helpful. There was a choice of 2 Quashqui's and they explained the differences and benefits of each car but gave me the final choice. Thay are not pushy or intimidating like many of the bigger dealers, let you take your time to have a look around and have test drives. I had a basically worthless LR Freelander one which they gave me a brilliant part exchange price for to get the car I was buying down to the price I wanted to pay. Don't read too much into some reviews give them a try and I am sure you will be so well looked after. I did take out the extended warranty for the car but only after it had been explained fully to me by Marc and the choice was left to me without no sales pushiness. Paid deposit by debit card and the balance by Bank Transfer which is the safest and easiest way to pay large amounts of money, I will certainly go back there when I look for a upgrade in the future. Thank you Phil and Marc.

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"Superb "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased my wife's new car from aldridge moters mini cooper. I have to say the service and honest approch from Phil the owner has been fantastic and very professional. Gave a fair price to my part exchange. I can highly recommend both Phil and aldridge motors. Will certainly be back when we are in the market for another top notch car. Mr and Mrs Plant.

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"Awful company to deal with "
1 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I should have walked of Aldridge Motor Company out as soon as I felt something wasn't quite right. Firstly, I went to look at an Audi for myself and my boyfriend came along with me. Mark, who I assume is the salesman is chauvinistic and rude. Every time I asked a question, he looked at my boyfriend to answer. I asked about the warranty and he turned to my boyfriend and said "I'm assuming you know more about engineering" when I asked him why he would assume that, he said "well I just know". Slightly irritating but I liked the car so I chose to ignore his idiotic comments. What set alarm bells off is that this company do not take debit or credit card payments as they claim the charge is too much so they insisted on a bank transfer. Every professional car company takes debit and credit card payments. Must be a coincidence that their credit score is very poor... When I queried this odd requirement with them, Mark (the salesman) got pretty aggravated and spoke to me in a manner completely unacceptable and disgusting. I obviously took my custom elsewhere. The only good thing I can say about my experience is that I got my deposit back.

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Mark Williams from Aldridge Car Company in response to Awful company to deal with

A review is meant to be constructive criticism to allow business to gather feedback and improve the customer service given. I am bitterly disappointed that you feel the need to list so many comments about me personally when all I did was assist you in buying a new car. 1. You requested an out of hours appointment knwing that we close the business at 17.30 Monday to Friday, from memory I did not leave the premises until 19.30 after you viewed and test drove the car. 2. I always try to involve everybody in the sale and was openly explaining the benefits of extended warranty to both of you and I never once used the phrase "engineering" 3. You wanted to consider the purchase overnight and we agreed that you were to conatct me the following morning to finalise the details regarding the purchase. ( At no point during your visit were you put under any pressure to purchase the vehicle that evening, even though I had used my own personal time to allow you to view the vehicle due to your work commitments) 4. I received a call on the following morning from you wishing to place a deposit on the vehicle, a collection date was agreed at that point. Payment method was fully explained to you, to which you acknowledged. 5. You were sent a copy order form the same day via email which included our bank details. 6. All reputable company's have terms and conditions relating to payment which they ask customers to refer to and these were explained to you. 7. We fulfilled all of our contractual obligations in relation to the purchase of the vehicle, all of which was detailed on our order form, which you received a copy. 8. The day before you were due to fulfil your contractual agreement to purchase the vehicle, you decided to cancel. 9. Despite you placing a £200 deposit and failing to complete your contractual obligation with the company, the Managing Director authorised an ex gracia refund without delay. In my opinion, anyone reading this reply would clearly see the decision was taken to allow you to take your business elsewhere.

"Buying made easy "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my first car after loosing my husband something I had never had to do . Aldridge car company made it so easy I love my SLK and will definitely upgrade as soon as I can afford to but the car doesn’t need it at the moment and I purchased the extra warranty which has given me piece of mind the nice thing was no one tried pushing me into any extras a big thank you

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"Great seller "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

They gave me £500 more then any of the bigger car company’s. would recommend these to every one

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"Great from start to finish!!"
5 out of 5 stars See
Dealer's knowledgeable
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3 months on from buying our used Bmw and still as delighted as the day we first went to look at it. Buying experience was excellent. Knowledgeable layed back approach which bigger dealerships need to take note of. Thanks so much once again!!

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"Excellent service from start to finish"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you are looking to buy a car I can highly recommend Aldridge Car Co from stepping into the showroom to finalising the purchase of my new car I found the whole experience to be quick efficient (a pleasure). Both Phil and Marc were so helpful talking me thru the cars specifications. They gave me a good price for my old car,arranged for my private plate to be transferred to my new car. Replaced 2 tyres and an MOT done all within a matter of days. I've had my car for 2months now and I couldn't be happier with its performance and the excellent service I received 5 stars from me

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"Good dealer"
5 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

Everything was as described. In and out in under an hour. Staff very honest and helpful would definitely recommend

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"Car purchase"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had 3 cars from this garage always had really helpful advice an after sales never had a problem with any car would highly recommend this garage.

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"First class"
5 out of 5 stars See
Dealer's knowledgeable
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I have been a customer of Aldridge Car Company for years and bought many cars and always been satisfied with my purchase they also have excellent after sales

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Dealership Information

Aldridge Car Company is an Independent dealership that is based in Walsall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Services available
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Ratings
19 reviews4.4 out of 5 stars — Rated Very Good
Excellent
15
Very Good
2
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Aldridge Car Company
Anchor Road
Walsall
West Midlands
WS9 8PT

Get in touch

01922745104
http://www.aldridgecarcompany.co.uk

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Dealership Statistics

84%
Would recommend this dealer to family and friends
21%
Percent of reviews responded to by this dealer

Additional Information About Aldridge Car Company

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