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8 reviews from our car dealer reviews community
Leave a review for Aldridge Vehicle Services
Leave a review

8 reviews from our car dealer reviews community

Leave a review for Aldridge Vehicle Services
Leave a review
"A very mixed experience - be careful !"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very mixed experience with AVS. Ultimately, I was lucky to pick up a very well looked after (by the previous owner) vehicle but their customer care and consideration for safety has left me disappointed and more than a little annoyed. I had a small issue with a dent that wasn't mentioned before i bought the car but in fairness they did agree to pay for this to be removed by a local dent master. Unfortunately, that's where the good news ends - when i got home and had the car inspected it was pointed out that the tyres were 13 years old !!! I had missed this as the car was low mileage and the tyres had plenty of tread on them. However, AVS stated as this is not (currently) an MOT failure they were not prepared to replace or even contribute towards the cost of replacement - whilst it is true that legally this is the case its a shame they had to stand by the letter of the law - It's very much an unwritten rule that tyres over 10 years old should be replaced immediately - even more so on a rear wheel drive sports car ! A quick google will tell you that any reputable garage would not sell a car with 13 year old tyres on it. Subsequently, less than a week after paying £9k for a car i had to spend another £400 replacing the tyres, it simply wasn't worth risking a blow out. After replacing the tyres the car feels much better, far less road noise and a more forgiving ride - rubber deteriorates and hardens after a while resulting in a harder tyre with less grip and a greatly increased chance of failure. I gave AVS every opportunity to change their mind so its a shame AVS have let themselves and me down by putting profit above customer service and more importantly safety - imagine if one of those 13 year old tyres had blown on the motorway at 70 mph whilst i drove home ?

"Best service by far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have sold my last 3 vehicals through Aldridge and have always found their service fantastic, taking all the hassle away from selling a car. Would recommend to anyone looking to buy or sell

"Approachable, dedicated service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mini was sold within a week!! Yes it may have been luck, but the friendly, punctual and expertly offered service of the garage throughout that week, was second to none. I only wish I’d gone to them sooner when I first decided to sell. I would recommend Aldridge wholeheartedly, and will certainly be using them again.

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"So friendly and helpful "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been there a couple of times had 2 cars from them which were fantastic. .they are so friendly and helpful lovely family run prices are slightly higher then some other places but you know you can trust them will definitely be going back to Aldridge Vehicle Sales in the future.

"Very fair and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As an older person I am rather sceptic of the motor trade, but Aldridge Vehicles has been the BEST experience I have ever had when buying a car. They are so friendly and helpful. There was none of the rush and push that I usual dread, when visiting a car sales centre. I know where to head next time I need a new car!! I wish I had years ago too !!

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"Good Customer Service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at a Mini this morning (12th Feb). Received very good customer service and advice. I recommend Aldridge Vehicle Sales.

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"wonderful family run dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been buying from Aldridge Vehicle Services for well over a decade now, they're family owned and have sold cars to myself, family and friends. I can't praise them enough, they take pride in their reputation and really care about their customers. I haven't spoke to anybody who has had a bad experience. I can't recommend them highly enough.

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"friendly service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a car from Aldridge vehicle sales in Andover last year i can tell you that i found them to be a friendly family run business that provide a great service. They just seem to be well run

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Dealership Information

Aldridge Vehicle Services is an Independent dealership that is based in Andover. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.5 out of 5 stars — Rated Very Good
Excellent
6
Very Good
1
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    Aldridge Vehicle Services
    Station Approach
    Andover
    Hampshire
    SP10 3HN

    Get in touch

    01264 364666
    http://www.aldridgevehicleservices.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Aldridge Vehicle Services

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