Car Dealer Reviews is an
official partner of Auto Trader
I cannot praise Kia Bath enough for their service. My Second hand Sportage, bought elsewhere, had a fault with the panoramic sunroof. Took a few days to sort but Marie kept me updated every day and the icing on the cake was that it was sorted under warranty. Well done Allen Kia Bath !!
Absolutely appalling service at Kia Bath a couple of weeks ago. I purchased a brand new Sportage back in July this year and have had juddering since day 1... was told by Marie to bring the car in for inspection but needed a courtesy car which they couldn’t provide for a further 6 weeks. She agreed to give me a courtesy Kia Soul as that was the biggest vehicle available as I have 2 young children. When I arrived I was given an old Ford which was filthy inside as she had given the agreed courtesy car to another customer. I returned the vehicle within 10 minutes of driving it and was given a different Ford which was slightly cleaner. I said how disappointed I was and expected something at the same standard as my Sportage as my previous cars were an Audi and BMW and the service was brilliant. The response I got was ‘well this is Kia’. She also said she was doing me a favour by giving me a courtesy car and was overly concerned about me returning the vehicle with fuel. The next day Marie called and explained they found the fault but will not fix it until the car actually breaks which she confirmed will happen and it’s just a matter of time! I explained that it is a 6 month old car and should be absolutely perfect with no faults. A lot of money was spent on a car that is faulty! My main concern now is using the car and being stranded somewhere with my 2 young children which I explained to her. She gave me a number for customer service and told me to call them as she can’t help me. She then asked me if I had put fuel in the courtesy car which seemed to be her only priority. AVOID Kia Bath! Absolutely disgusting customer service ONCE they get your business. Apart from the fault the car is great but I will be going back to BMW next time.
Reviewer has confirmed their email address
I OWN A KIA SPORTAGE WITH WELL OVER 3 YEARS OF MY APPARENT 7 YEAR WARRANTY LEFT, LOL. HAS BLACK VINYL AROUND ALL THE DOORS, - PART OF THE BODYWORK, HAS BECOME BRITTLE ON AREA ON DRIVERS DOOR AND IS DETERIORATING, LOOKS AWFUL, WHITE SHOWING THROUGH AS SMALL PIECE HAS BROKEN AWAY. CONTACTED ALLEN KIA BATH ETC. WILL NOT HONOUR UNDER WARRANTY, KIA STAFF LESS THAN HELPFUL, VERY POOR CUSTOMER SERVICE. THE 7 YEAR WARRANTY THEY PROMOTE IS A JOKE, LIKE ALL WARRANTIES WILL GET OUT OF ASSISTING YOU IF THEY CAN. WILL NOT PURCHASE OR RECOMMEND KIA AGAIN......
Reviewer has confirmed their email address
Allen Kia Bath is an Franchise dealership that is based in Bath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Deals in: Cars
Allen Kia Bath
Lower Bristol Road
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at email@example.com
There aren't currently any photos for Allen Kia Bath, help complete this page by uploading your own.
What photos are right?
Your business page on Car Dealer Reviews presents your business with the ideal opportunity to establish trust with your potential customers who are researching what people are saying about you.
Give your potential customers what they are looking for by working with Car Dealer Reviews who will collect reviews on your behalf.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.