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26 reviews from our car dealer reviews community
Leave a review for Anchor Vans
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Anchor Vans
Leave a review
"BAD SERV DOGGE ANDY AND ASTON "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Advertising cars not ready don’t even have them in stock, when values asked why not ready start shouting and sweating Andy in he manager , rude misleading customers , will report to trading standards

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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID! The worst vehicle sales centre by a long way!!!!!! Paid £20k via bank transfer £20 in transfer fees and £500 from the business account for a Caddy van. First off I could not Insure the van as they could not provide the correct details for it. Then the van broke down while it was being delivered to me ( so much for the thorough checks before sale etc) so Anchor vans cancelled the sale which was fine. However despite having all my bank details they still have not processed a refund and have said they won't pay the £20 bank transfer fee. I have asked numerous times to speak to a manager but to no avail. I have been left with no van, no refund and bank changes! Small claims court here we come! AVOID Anchor vans AT ALL COST!

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"Dissatisfied "
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle in January. My previous van was used in part exchange and the value was much more than they offered. I saw what they sold it for. I also purchased it from Anchor. My new van has been disappointing from the start and I won’t buy here again.

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"Van collection "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Faultless service. Punctual and polite. Thank you.

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"Very good process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold my car via Motorway to Anchor Vans, a very painless experience, excellent communication with Anchor vans, John B turned up when he said he would, very polite and professional and the money was in my account and the vehicle was gone within twenty minutes of his arrival. Nice people to do business with.

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"Great service by John"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John collected the van from ourselves, he was a nice guy and very easy to deal with.

"Sold my Van"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy and friendly service, John B the collection driver was excellent. All the best for the future, i would be happy to do business with you again.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle from them a few weeks ago, and safe to say great service and the vehicle is doing well. Thanks anchor vans

"Teriible company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a transit from these cowboys for 11k. had an oil leak upon purchase which they said they would sort out, they didn't! then engine starts making funny noise after 250 miles, took it back to them, they said they changed the water pump and aux belts (all thing that should have been checked by them beforehand) anyway engine still makes funny noise and van still leaks oil. cant be bothered taking it back to them again as they are utterly useless. do yourself a favor and avoid them like the plague!

"Gearbox fell out"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Several reasons not to buy from this company. Having picked up my van 14 months ago I did not even make it back to Portsmouth before something on the van failed the electric window failed to work so they told me over the phone to claim off the warranty which I found bad as I had only just picked it up. 6 months later the flywheel and clutch went so they told me to drive there so they could check it on the way there 5th and 6th failed so more problems, they fitted a recon gearbox and before even leaving the front gate it would not go into 1st and 2nd they told me it needed new cables and they had only just found out even though I had to drive for a hour and a half to get it and they new that but could not be bothered to tell me there was more problem, having not had the van for a week I opted to get it done near me as I would have had to had to go back and come back to Anchor. Now 6 Months later driving around a bend I hear a massive bang and thought Id had a blow out, on looking under the van it looked like a drive shaft had gone because there was grease everywhere, after more expense of having it towed back and checking it the next day the gearbox mount nut has fallen off and the gearbox had fallen out, if the nut was done up correctly it would not have fallen out as I was doing 10 mph at the time damage was minimal. Do not buy a van from these people unless you live less than 5 miles away they have cost us about £2500 in repairs to a van that was bought so I would have a reliable van. Shocking customer service, fobbed off the customer, excuse after excuse, poor repairs, on this occasion a van that was dangerous to drive.

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Dealership Information

Anchor Vans is an Independent dealership that is based in Reading. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews3.2 out of 5 stars — Rated Average
Excellent
13
Very Good
1
Average
1
Poor
2
Terrible
9

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  • Contact Information

    Address

    Anchor Vans
    Bath Road
    Reading
    West Berkshire
    RG7 5JF

    Get in touch

    0118 971 0230
    http://www.anchorvans.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    53%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Anchor Vans

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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