18% Reviews
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81% Recommend
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11 reviews from our car dealer reviews community
Leave a review for Anchor Vans

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11 reviews from our car dealer reviews community

Leave a review for Anchor Vans
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"Not a trustworthy company"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to give Anchor Vans one star so that I could write this review they are really a no star company. My son bought a VW Kaddy from this company, it was advertised as low mileage it has so far cost him £2000 in repairs it doesn’t run long enough for him to get rid of it. I is now back a the garage and he has been told it may cost £3500 to repair. Buyers beware of Anchor Vans.

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Greg Joyce from Anchor Vans in response to Not a trustworthy company

Dear Mr Griffiths, Many thanks for your review, we appreciate all feedback, good or bad, and endeavor to look into any customer issues or complaints, in the hope we may put these right. All of the used vehicles supplied by Anchor Vans LTD come with a 3 month or 3,000 mile warranty. On top of this, every customer is offered additional products to cover their vehicle beyond this. Please contact me with his registration so I can look into your issues for you. Many thanks Greg Joyce, After Sales Director

"Poor customer service from steve the sal"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Anchor Vans to look at a 16000 pound ford ranger salesman seemed suprised cause we asked him ro move a van cause the car was blocked in and we couldnt look round it properly so another chap came out he was so helpfull hes got an st so you should give him a pat on the back for being more helpfull than you steve you just lost your company a sale good luck with your next customer.

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Greg Joyce from Anchor Vans in response to Poor customer service from steve the sal

Hi Steven, I am very sorry the experience you had on our forecourt was so disappointing. We expect our staff to be professional, friendly and helpful at all times, clearly here we have fallen short. We continually work with our sales team to ensure high level of customer service and will put additional work into the areas this has fallen down on your visit. We have further invested in our infrastructure to try and ensure vehicles are more accessible for viewing, often with 600 vehicles on site, some become blocked in. I have commended the individual you identified with the ST, whom did give you good service, we appreciate this good feedback in the face of the bad experience you had. We would love the opportunity to look after you in the future, should we be lucky enough to be given a second chance. Kind Regards Greg Joyce, Director

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" Perfect experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of the staff at Anchor vans were really knowledgeable and helpful! I purchased a Ford Transit back in January and up to now I have had no issues with it at all. It was lovely and clean and in great condition and a very reasonable price. I would happily recommend Anchor Vans to all of my friends and family.

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"Peugeot Boxer owner"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing bad to say about Anchor Vans! They were brilliant and the van is lovely and clean and just as described. I have had no issues at all and I want to buy another van from this dealership.

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"Excellent"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Ranger from Anchor Vans back in April and everything has been great. The sales team were really helpful and the van was really clean, in excellent condition and was a really good price. I would recommend this dealership.

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"Paid for repairs"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cant fault the service at Anchor Vans, They were very nice and were willing to help with any issues or questions I had. The Vans engine warning light came on not long after purchase which was the result of a problem with the turbo but the dealership told me to go to a local garage to get it repaired and then paid out for the costs. Since then everything has been great. I would highly recommend this dealership they have been great.

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"no complaints"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've got no complaints at all, Anchor Vans were very cooperative, when I complained about the tyres on the van they said not a problem sir and fitted 4 brand new tyres for free. They took care of all the tedious paperwork and got the van ready on time. I'll be sure to recommend them.

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"anchor vans customer"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've no complaints with Anchor Vans, they were nice guys, they came and dropped the van off for me and the service from start to finish really was very good.

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"reading van buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To me Anchor Vans were a great van dealership. So far everything has gone well, they delivered the van to me and it was a fair price. The service was really good on the whole. I can't say anything for after sales as I haven't had any reason to go back.

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"anchor vans review from May 2015"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would be confident recommending Anchor Vans to other potential van buyers. The staff were very professional and at no point did I get the impression that whey were money grabbers or anything like that. I found them to have a strong ethos on customer care which showed both during the sale and afterwards when I had a fault with the van which they fixed with no questions asked.

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Dealership Information

Anchor Vans is an Independent dealership that is based in Reading. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.2 out of 5 stars — Rated Very Good
Excellent
8
Very Good
1
Average
0
Poor
1
Terrible
1

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Contact Information

Address

Anchor Vans
Bath Road
Padworth
Reading
Berkshire
RG7 5JF

Get in touch

0118 971 0230
http://www.anchorvans.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

81%
Would recommend this dealer to family and friends
18%
Percent of reviews responded to by this dealer

Additional Information About Anchor Vans

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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