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Honestly the worst customer service I have ever experienced. Originally I wanted to collect the car from Ancoats so I had time to sort out the tax and insurance. I was pressured in to having the car delivered to me on the Friday. I told them I wanted to wait until I had time to tax and insure the car. I was told the car was taxed and I would be given 7 days drive away insurance. When the car was delivered I asked for proof of insurance. The guy said he would send it later on. When I didn’t receive the insurance I messaged and was told that I was put on his traders insurance which was a flat out lie. I also discovered the car wasn’t taxed! I was put at risk of losing my license if the police had pulled me over. A few days later I discovered a plastic clip was snapped off from the boot tray. This is needed so I could put my roof up and down with it being convertible. I contacted them several times about it but was told over and over again that somebody would phone me back they never did! 5 months later the roof stopped working and would only go up half way. I took it to a garage to find out the battery was sat in a few inches of water. The motor was damaged as a result of water ingress and had caused corrosion to the fuses. The seals had not been fitted on the rear lights correctly and the air vent also wasn’t fitted correctly. Which proves this was an issue before buying the car. I contacted the garage several times about this. Again being told to wait for a call back. When I did eventually speak to them they were so rude and unhelpful and made me take it down the legal route as I was covered under the consumer rights act. Ancoats agreed to pay for the roof motor and labour. I was told to pay for the roof motor and that I would be reimbursed once I provided recipes of purchase. Guess what still no money in my bank account. Yet they have managed to pay the garage the labour costs. This just shows how spiteful and unprofessional they are. Please look somewhere else for a car and don’t make the same mistake I did!
Do not buy a car from here absolutely shocking sold my brother a dodgy car and very rude. all nice till you hand your money over then another story
So my partner bought a car on 26.09.20 from Ancoats Car Sales Ltd we thought the car was perfect until someone who is a mechanic pointed out one of the doors was a different colour, we hadn’t noticed this as it only shows up major when the sun shines on the door, after closer inspection the back panel has filler in and the back light has a crack on it which is obvious the car has had an accident, after doing our research it is by law under the consumers right act 2015 that you can reject a car within the first 30 days of having it, so we rang @ancoatscarsalesltd to explain this and the “manager” Jamie stated in a rude manner that we would NOT be having a refund for the car nor would they fix it and that we should take him to court otherwise as there’s not a mechanical fault and there is no way he would be giving us our money back, then a couple of days later the “engine management light” occurred on the dash board, my partner then took the car to a independent mechanic to get a dynastic report to see the issue which came back that the (EGR valve) needs replacing which would cost us a lot of money to fix! So of course we rang @ancoatescarsalesltd to state the issue, the manager Jamie told us to bring the car down and he will look at it, so we did he told my partner to go and get himself a drink whilst he took it to his own garage, of course when he brought the car back there was “no faults” and the dynastic report didn’t show any engine management faults even though as you can see below that there was, but as we all know (engine managements faults) don’t just disappear themselves. Since speaking to the motor ombudsman and had legal advise from our solicitor they have advised us that we are well within our rights to reject this car, as we are within our 30 days of purchase. Ancoatscarsalesltd solicitors have advised that they are not part of a ADR scheme which Jamie “the manager” stated over the phone that they was. This company is a disgrace, unprofessional, and SCAMMERS! DO NOT BUY ANY CARS FROM THEM as they will scam you of your hard earned money!!!! Also going to AUTO TRADER!!! Please share!!!!! Ryan Hammersley
AVOID AT ALL COSTS I bought a car from here took it away same day was told to go get cleaned myself send bill and they would pay (the didnt!) Took car to a friend to find out that work needed doing on car would two times more than I paid for said car!!! I contacted them straight away to be fobbed off and told car was sold as seen, Jamie was rude and refusing to take car back and refund, he also told me he was the owner of the dealership (later found out he isnt! So lied again!) I had to threaten legal action before they would do anything.... They sell cars that are NOT road worthy, and dangerous. Please dont buy from them and go through what I had to injure! Bad product, bad after sales, sales staff lie!!!! Beware
I purchased a car from this dealership. The team were helpful and allowed me to go for a test drive unattended due to Covid 19 restrictions. I agreed to purchase the car there and then. The car was washed, and vacuumed. However Engine Bay was dirty and there were leaves and twigs in the bay. . The boot was not cleaned properly. I was told that the car had just been MOT'd and serviced. The MOT was done but no paper work for service. I contacted the garage and have had no reply. Poor after sales service.
I returned to ancoats car sales 3 years after I first went there top set of lads help you with anything you need would recommend to anyone these are a good set of guys
I was introduced to this great company by a friend who had earlier gone there to get a car,I am impressed with the reception I got and the term and conditions they offered .I will always go back there over and over again to get me vehicles and I will always recommend them to others. Keep it up guys. U are the best.
Went to view a car that Ancoats Car Sales advertised as an excellent condition car. The car was totally opposite as described on Autotrader. Please pay attention to the description and compare with the actual car as I believe the cars description is copied and pasted on autotrader. I found out a million faults with car and was advised that they were aware and had planned to fix the faults so there was no need to list them on the cars description. I am a dealer and from the looks off it they use car auctions to buy their vehicles. Please be extra careful when buying from these dodgy lot.
I have recentley brought a seat ibiza from.ancoat car sales . I was told.the car was perfect and only needed to get an mot and a service. I noticed a few days after that the mot form was from a different garage and that they had lied about the mot . I also noticed that the car had numerous problems with it for example the passenger window did not work, right headlight did not work , the boot would not open and also the heater did not work. !!! Now that is just the beginning of what was wrong , iness driving the car and notices that it was losing power then the exhaust manifold had gone. When the roadside recovery had come they look at the engine and told me " That this is the worse car they have seen a dealer sell someone . The ENGINE MOUNT WAS DAMAGED and was rocking about .The ECU was flapping about under the hood , the car had no airbox and it was held by a rubber band , the exhaust had rusted and that is just some of the problems, . I was never told that the car was involved in an accident but the mechanicnsaid that they have GLUED the headlights on to the bonnet and the got the grand finale they belive that the car had a old seat engine which is from a different vehicle. I went to ancoat car sales hoping that because they are a car dealership that they would be honest and sell an a good wrong car , after my experience with them I would advise everyone to watch out when buying cars from them ,
Ancoats Car Sales Limited are a second hand car dealership based in the Ancoats area of Manchester. If they dont have the car you are looking for this dealership will look to souce exactly what you are looking for. In addition to this they offer warranties when you make that all important purchase from this used car dealership in Manchester.
Manufacturers: Sells a variety of makes and models
Ancoats Car Sales
184 - 188 Oldham Road
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