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96% Recommend
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212 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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212 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

both absolute quality blokes 5 stars

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Aftersales from Andrew James Cars Ltd in response to 5

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"nothing to much trouble"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 fantastic service. I would highly recommend to buy a used vehicle from, and that I would definitely use again, no hard sell just left alone to view the vehicle with no pressure but are always on hand should any questions need answering.

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Aftersales from Andrew James Cars Ltd in response to nothing to much trouble

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5/5. Great service, friendly and helpful with good communication.

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Aftersales from Andrew James Cars Ltd in response to Fantastic

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"5 ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5, very helpful, nothing to much trouble. Would buy again.

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Aftersales from Andrew James Cars Ltd in response to 5 ⭐

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Great communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got the car delivered and the delivery went smoothly. Everything was on time with no delays. There have been a few teething issues, as expected with a second-hand car, but the team have been nothing but helpful and have sorted out almost everything. I am currently just waiting for a second key, which they are aware of. Apart from that, they have gone above and beyond to sort everything out and have maintained great communication from start to finish.

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Aftersales from Andrew James Cars Ltd in response to Great communication

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Top Star Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy to give Andrew James cars 5* review. Perfect service. They went above and beyond by lending me a vehicle to use as my old one had broken down. They had the car ready within the day. It was a top star service I highly recommend

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Aftersales from Andrew James Cars Ltd in response to Top Star Service!

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Can't recommend enough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 over and above service and have recommended them to several people already

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Aftersales from Andrew James Cars Ltd in response to Can't recommend enough

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a few teething issues but nothing that wasn't expected as I did get an older vehicle, customer service was good once that first point of contact was made the whole thing just flowed. It was all pretty standard service, I can't really complain.

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Aftersales from Andrew James Cars Ltd in response to 5 stars

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Fiat Abarth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Abarth from here, I am thoroughly enjoying it and been out loads in it already and there hasn't been any issues. The guys were really helpful there was a delay in sorting my insurance however the guys were patenti and got everything done quickly on their end. When I took it away it was beautifully valeted and honestly can't fault any aspect with the dealership. Thank you.

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Aftersales from Andrew James Cars Ltd in response to Fiat Abarth

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service! The salesmen were brilliant, very helpful and professional. I did have to get the AA out yesterday but it turns out the sensor had just got wet from the rain haha!! Everything is running perfectly, couldn't have asked for a smoother experience.

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Aftersales from Andrew James Cars Ltd in response to Brilliant

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
212 reviews4.9 out of 5 stars — Rated Excellent
Excellent
201
Very Good
10
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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