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Counting ourselves lucky to have these guys on our doorstep. We bought a Ford Ranger about a month ago and have never looked back. Andy & James couldn't have been more helpful if they tried. They've also got a great selection of stock which was a pleasant surprise, and they've been nothing but honest, responsive, genuine and polite throughout. As someone who doesn't buy used cars often, it's difficult to know who to trust, but Andrew James Cars have done themselves proud!!! There were a few minor teething problems after we collected the pickup, but the guys sorted us out quickly and even leant a courtesy car to use in-between times. We really couldn't ask for more.
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What can I say, I'm loving my new VW Passat R Line! I found it by complete chance on auto trader after searching for what seems like weeks and months for the right car. Andrew James have an awesome selection of vehicles in stock; I'm really glad I came across them...they're definitely rare find! The fellas at the dealership gave me an excellent buying experience - No pushy sales tactics or people breathing down my neck as I took my time to browse the forecourt. They even facilitated a collection slot for me on Good Friday so I''ve got no complaints whatsoever...Really can't fault them. I'm so impressed I've already recommended them to friends and family. If you're looking for exceptional service and quality used cars, look no further.
Reviewer has confirmed their email address
Our families growing, so we needed a bigger car to fit us all in. I've always owned Fords so knew a bigger version of the Ford Focus would suit us down to the ground. I've known Andy from Andrew James Cars for years, so it was about time I bought a car from him haha! The service was so good, I wouldn't buy from anywhere else...I don't actually know why it's taken me so long in the first place. Thanks a million Andy 👍🏼
Reviewer has confirmed their email address
The gents at this dealership are absolutely lovely...Andy couldn't do enough for me and nothing was too much trouble. They offered me a super competitive price and even loaned me a courtesy car until mine was ready I can totally see why my friend recommended them, and I'll be doing the same going forwards. I had a small squeak with my suspension not long after collecting it...I'm not sure my car lies the busy roads at the stables... but Andy got the car back immediately, so I can't fault them one bit. Absolutely brilliant!
Reviewer has confirmed their email address
Andrew from Andrew James Cars Ltd in response to Simply brilliant 💕
Thank you Lillie for your glowing review. It was a pleasure to assist you with your purchase. We hope to see you again in the future.
This is the first Nissan we've owned, and I must say, we're loving it! We've only had our Juke for about a month or so, but we've already taken her on a couple of really long runs to Great Yarmouth and back. Our finance company recommended Andrew James and we're really thankful to have found them - A recommendation like that really goes a long way, especially in todays day and age. The whole purchase was enjoyable from start to end. Their process was quick, efficient and easy, plus we got an amazing deal! Our Juke had much less mileage than comparatives online, and was over £1k cheaper which was a nice Brucey bonus. I'd like to extend my thanks to both Andy & James for such excellent service; even the wife was impressed & she's not easily pleased haha! Thanks again, Derek
Reviewer has confirmed their email address
The whole sales process was smooth, quick and easy. I'd wanted a mini for a while and found Andrew James Cars on Autotrader - The guys at the dealership were helpful from the moment I enquired. They took me on a lengthy test drive and were really informative throughout, talking me through the vehicles capabilities and features, making sure I knew exactly what I was buying (which, as a woman, I greatly appreciated!). I wouldn't hesitate to purchase another car from them in the future, and I wholeheartedly recommend Andy and James. While I typically never give perfect scores, I must admit, their service comes pretty close to perfection. Keep up the fantastic work!
Reviewer has confirmed their email address
We decided to trade up from our BMW 1 series to a 3 series to accommodate our growing family. After browsing AutoTrader for some time, we came across a listing by Andrew James that caught our attention. Being cautious, especially with used cars, I did some thorough research by reading reviews and checking their website. I'm pleased to say they lived up to our expectations. The guys are a delight to deal with—friendly, helpful, and grounded. They were transparent about minor imperfections on the car before I visited, ensuring there were no hidden surprises. Upon collection, they had rectified the minor dings in the paintwork and bodywork, even providing a full service, MOT, and fitting a couple of new tyres. The car drives superbly, although my wife has already claimed it as her own! If you're seeking a trustworthy dealership with genuine chaps, look no further. Their commitment to customer satisfaction was brilliant even after the sale, with a follow-up call to ensure everything was in order. Impressive service all around! Thanks gents - Liam
Reviewer has confirmed their email address
It's the first time I've bought online & whist I'm not necessarily sure it's for me, I really can't find a single fault with the chaps at Andrew James Cars. Their honestly, integrity & professionalism help them stand out from the crowd. Highly recommended 👌🏼
Reviewer has confirmed their email address
I couldn’t recommend more highly. Friendly professional customer service with great honest advice. I love my new car and the dealer helped me buy with confidence. I have no hesitation in recommending Andrew James for honest, good quality car purchasing.
Reviewer has confirmed their email address
Really recommend this dealership. The cars are of a high standard and the owners are very helpful and welcoming. Best dealership I've been to.
Reviewer has confirmed their email address
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Andrew James Cars Ltd
Nuralite Industrial Estate Canal Road
Rochester
Kent
ME3 7JA
Mon | 09:30 - 17:00 (BY APPT) |
Tue | 09:30 - 17:00 (BY APPT) |
Wed | 09:30 - 17:00 (BY APPT) |
Thu | 09:30 - 17:00 (BY APPT) |
Fri | 09:30 - 17:00 (BY APPT) |
Sat | 09:30 - 17:00 (BY APPT) |
Sun | 11:00 - 16:00 (BY APPT) |
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