98% Reviews
replied to
96% Recommend
to friend


178 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
Leave a review

178 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to So far so good

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Quick turnaround 👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier with my VW Golf from Andrew James Cars; the car has truly exceeded all my expectations! From the moment I started the process to driving the car off the lot, everything was seamless. The guys at the dealership made the entire experience hassle-free, taking care of every detail and ensuring everything was in order. Their professionalism and efficiency made the process effortless, and I felt completely confident throughout. The car itself is fantastic; comfortable, reliable, and a joy to drive. I’m thrilled with my choice, and I couldn’t have asked for a better experience. Thank you to Andrew James Cars for making this such a smooth and enjoyable purchase. I will definitely be returning in the future!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Quick turnaround 👍

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Love it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Andrew James in search of a new car after my old one was damaged, and I was blown away by the fantastic range of cars they had available. There were so many great options that I was truly spoilt for choice. What stood out to me was how relaxed the experience was; I was able to browse at my own pace without any pressure, which was incredibly refreshing. A Range Rover Evoque immediately caught my eye, and after taking it for a test drive, I knew it was the one. It exceeded all of my expectations in terms of performance, comfort, and style. I couldn't have been happier with my choice. The purchase itself was hassle-free, thanks to the team at Andrew James Cars. They took care of everything for me, from sorting out the paperwork to ensuring I had all the information I needed. It was a truly enjoyable experience, and I left feeling confident and excited about my new car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Love it

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've taken my Hyundai Tucson on some good runs since driving away from the dealership and so far everything seems fine. The team here were very good while I was enquiring about the car and other than missing a jack in the boot, I have no complaints.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Great customer service

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"I would return in the future"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely get another car from here in the future. Andy was the gentleman who looked after me and I thought he provided really good customer service. He gave me all of the information I needed and there was no pressure from him, which was ideal. I'm loving my Mitsubishi Eclipse Cross, it's been a great car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to I would return in the future

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Deserve the highest rating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service level was 10/10, I had a major issue just after collection with the car which has been fixed by Andrew James Cars Ltd. While the car was at services they gave me a courtesy car, so they deserve the highest rating from me.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Deserve the highest rating

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is great. I am very pleased with my purchase and the overall service was excellent.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Excellent

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't ask for more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm just waiting on a window switch from here, but I'm not chasing it because I have every faith it'll be sorted, but my Skoda Octavia is getting on just fine otherwise. The customer service was excellent and faultless to be honest. The approach was relaxed, with a "have a look around, and if you like it, we can talk, if not, no worries" attitude. 5* plus experience. It's clearly a well-run operation with knowledgeable staff and great customer service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Couldn't ask for more

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Returning to Andrew James Cars was a fantastic decision, as they consistently provide top-notch service and always have a beautiful selection of cars. This time, I purchased a Mercedes C-Class, and I absolutely love it! The car is everything I wanted and more; it’s sleek, stylish, and a joy to drive. The team at Andrew James Cars made the whole process seamless, just like they did during my previous visit. Their customer service is second to none; they’re always friendly, attentive, and genuinely committed to making sure you’re happy with your purchase. I’ve never had anything but great experiences with Andrew James Cars, and I’m so glad I went back to them. I couldn’t be more pleased with my Mercedes C-Class, and I highly recommend this dealership to anyone looking for a quality car and exceptional service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Returning customer

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Left with a smile on my face "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Andrew James Cars Ltd in response to Left with a smile on my face

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
178 reviews4.9 out of 5 stars — Rated Excellent
Excellent
168
Very Good
9
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more