3% Reviews
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78% Recommend
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51 reviews from our car dealer reviews community
Leave a review for Andrew Toms Car Sales (Hewaswater Garage)
Leave a review

51 reviews from our car dealer reviews community

Leave a review for Andrew Toms Car Sales (Hewaswater Garage)
Leave a review
"Amazing service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my husband were in desperate need of a new car as our old one went bust and Simon was amazing, talked us through everything understood our situation. Let us browse there stock at our leisure until we found the one we wanted. Amazing service so polite and friendly nothing was too much trouble. After sales care has been amazing too! Highly recommended.

"Delighted Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been buying cars here for years,always Good service and really good service here. Very pleased again never any pressure when buying and good after service.

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family and myself always use andrew toms and wouldn't go anywhere else, very knowledgeable and helpful. Simon and his team do a fantastic job and none of us have ever had a problem with a car, always brilliant quality cars.

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"Avoid like the plague."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid them like the plague on the 4th May 2020 text me they would call me in asap for a test drive on a particular vehicle as soon as re,opened due to corona. 1st June 2020 they re-opened so I turn up to find out they sold the vehicle underneath me to a regular in their own words!!! Extremely poor service and attitude you don't mess someone around like this regular customer or not as I could have acquired another van in this time and not wasted my time waiting on them to shaft me to a regular customer. I wouldnt recommend Andrew Toms car sales to anyone and i certainly not trust them either after this experience.

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"Stay away from this garage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a car from Andrew Toms Car Sales! Definitely not trustworthy! They didn't complete the service as per agreed! And when the car became faulty within the warranty. No returned phone call, no return of email or WhatsApp messages! Once they have your money you have no chance of having anything done!!! Stay well clear

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"DODGY BRAKES-DODGY MOTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BEWARE of Andrew Toms Car Sales, they sold me a car which had so many faults I had to take to another garage and they told me there was no way it had been properly mot’d. My brakes were so dodgy that it nearly caused me an accident he sold me this car knowing I was going to have my young 1year old daughter in there with me. But he still sold me an unroadworthy car knowing all the faults with it. Am now stuck with a broken car that I am having to pay for how is that fair?! Trading standards have been contacted as well as DVLA as this garage obviously doesn’t care about their customers, they only care about money. I am never going to buy from here again and will tell everyone I can not to go here unless they want to end up in an accident from dodgy brakes!!! If those brakes had failed properly on me then me and daughter may not have made it to this day we were very lucky to get away with what we did due to the dodgy brakes they sold us! So beware everyone this guy knows how to talk the talk to get himself out of anything!

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"VERY HAPPY CUSTOMERS !!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our Hyundai i10 from Simon and the team at Andrew Toms garage, They were a pleasure to do business with. No `hard sell`which we found so refreshing. Simon explained everything, He was Professional and friendly, which gave us total confidence. Even sorted the car tax in the office. Thank you so much, we`re delighted.

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"Reliable, helpful and honest"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been using this garage for a number of years now. Whether it’s sourcing a new car, forecourt recommendations or just a service, Simon, Andrew and Sean always make sure you’re well looked after.

"Excellent Service!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Citroen and couldn't recommend them enough. Excellent service, everything explained in great detail. Never felt I was obliged to buy. Shaun went out of his way to make it all very easy. Overall very happy with my new car!

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"First class experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a V.W Shuttle from Hewaswater Garage recently and was wholeheartedly impressed by the excellent customer service. Cars were all presented beautifully. Nothing was too much trouble for Simon, who was never at all pushy but took the time to go over all the vehicle details etc and then giving me plenty of time to make a decision I am thrilled with my new V.W which drives like a dream. Would recommend Andrew Toms Car Sales to anyone looking to buy a quality vehicle from a Quality Garage. Many thanks will certainly be back again.

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Dealership Information

Andrew Toms Car Sales is a family run used car dealership that is based St. Austell, Cornwall.

Andrew Toms Car Sales is the new name for the previously named garage Hewaswater Garage. This dealership is owned by Andrew Toms, the son of the founder of Hewaswater Garage. In addition to used car sales, they also offer MOT's, servicing, HPI checks, warranties, part exchange and finance.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews4.2 out of 5 stars — Rated Very Good
Excellent
40
Very Good
1
Average
1
Poor
3
Terrible
6

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  • Contact Information

    Address

    Andrew Toms Car Sales (Hewaswater Garage)
    Saint Austell
    Cornwall
    PL26 7JF

    Get in touch

    01726 882114
    http://www.hewaswatergarage.com/

    Opening times

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    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew Toms Car Sales (Hewaswater Garage)

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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