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Chris from Arbury Walsall helped us with our purchase of our new car, he was there to answer any queries we had but gave us time and space to look around, without being pushy. His customer service has been second to none. Also So the aftercare has been spot on atm. Have recommended to family and friends and will almost certainly be going again when the time comes for a new motor. He's a credit to the Walsall Arbury and hopefully deal with him again in the near future.
If I could give Arbury Peugeot Walsall no stars I would! I feel very let down by this company who I have dealt with for a number of years. I was encouraged to take a service package with my new car 3 years ago which they will not honour. I booked it in, which took a few weeks because they did not have a courtesy car available. To be told the day before my service was due they will not be paid because it was out of date, which was not stated to me at the time of taking it out. Also, if i did not have to wait weeks for a courtesy car i would have been in time. I have informed them and the finance who I was paying the money to, but they will not give the service or refund me my money. So I am out of pocket by £144 and by car is still not serviced. Would not recommend.
We were most impressed by the professional service provided at Arbury Walsall Peugeot throughout the car buying process. In particular, Bal Thakhar was so very helpful such that nothing was too much trouble. Really excellent customer service that we truly appreciated ! Many thanks, Nick & Jenny Goddard
I apologise if this is a bit long-winded but I'm sure it'll be worth it. After spending about a month deciding on which car to buy - a Peugeot 308 SW - we decided to go shopping! What we usual do is buy something about two years old with relatively low mileage - usually works out about half the price of a new car. Anyway, we soon realised that the bottom has fallen out of the second hand car market and there is some serious bargains to be had. We realised we could get a 16 plate for about half price. Armed with a price for the Peugeot and what we wanted for our 57 plate Golf GT sport, we set off. First port of call was a nationwide car supermarket - chosen mainly because it was close by. Peugeot expensive and pathetic valuation for Golf. Next stop, another nationwide firm but a dealer as opposed to supermarket. Decent price for Peugeot and decent offer for Golf but sales pitch quite pressurised and was left feeling like a didn't trust them. Change of tack, as we realised that approved dealerships were offering a deposit contribution if you took out finance. Quick calculation to work out how much to borrow so interest would be equal to deposit contribution - in effect, getting finance interest free. First approved dealer also a nationwide chain. Decent price Peugeot but the deposit contribution was basically taken out of the Golf valuation - no deal. Finally, we went to Arbury at Walsall. Decent price for Peugeot, valuation for Golf spot on and deposit contribution. Everything we'd set out to get. Plus, the dealership is in a nice location and the sales staff are human. I can't stress enough how attentive our sales bod was - Wayne Vitta - and how stress free the whole process was. If you live in the West Midlands and Black Country and want to buy a Peugeot or Fiat, go and see Arbury Peugeot Walsall. Cheers all.
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Arbury Peugeot Walsall
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