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5 reviews from our car dealer reviews community
Leave a review for Arnold Clark Aberdeen Volvo
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5 reviews from our car dealer reviews community

Leave a review for Arnold Clark Aberdeen Volvo
Leave a review
"Returned, what a mistake"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had issues with Arnold Clark in the past, both with Volvo and other brands and stayed away for best part of 10 years due to poor service. I stupidly returned and regret it. Everything is shiny but sadly behind the facade it's the same old service which I'm again unhappy with. The people you get to speak to have a lack knowledge of the brand and are polite but ultimately fairly useless. Your better off at your local. I won't return again ever to Arnold Clark.

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"Why did I go back"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experiences with Arnold Clark have been far from positive but I was thinking about getting a Volvo, they are the Volvo dealership, so I went along for a look. They didn't have a used V60 I could look at but they could get one up from Stirling, if I pay £90. "Uh, no. Do you have any V60 I can test drive first?" That was a problem. They could get one for me but not today. I booked a test drive, turned up, and took it for a drive but there was something badly wrong with it, kangarooing away from every traffic light or junction. I told the salesman and asked him to look at the car and let me know what the issue was. He never got back to me. As Usual. They never call you back. This is not my worst experience with Arnold Clark but I swore it would be my last. Unfortunately the car I bought had a problem and they told me I had to go to Arnold Clark, but that's another story. I don't know anybody who has had a good experience with Arnold Clark.

"Excellent over the phone service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son purchased a used Volvo v40 D sport and due to requiring a battery change he needed to enter the radio code. Which we did not have. I telephoned the dealership and spoke to a lovely lady called Louise. This person was extremely courteous, very professional and was very helpful in supplying the necessary code to enable my son to get his car radio up and running again. Thank you very much Louise, you are a credit to the dealership

"First service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had my first service for my car from Arnold Clark Volvo in Aberdeen which was great. Thank you Ozskar Opra being a good professional.

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"Awful service from start to finish "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my car to Volvo Arnold Clark in Aberdeen for a service. I was advised that the car was fine but my front tyres needed replacement although they were 1.2mm above the legal limit. I was offered 2 tyres for £250 but I declined as I could find a better deal elsewhere. Picked up my car and straight away I started to feel a pull on the steering wheel while driving. I didn’t think much of it since the car was just serviced. After 10 minutes drive, the front passenger tyre was flat. Called Volvo Arnold Clark (Aberdeen) and explained the situation but nobody could assist until the next morning. Got no call from them the next morning and had to chase them. They eventually came to my house and picked up the car to their workshop for examination. They came back saying the tyre has a puncture but no nails were visible... Arnold Clark believe that it’s just a coincidence that my tyre got a puncture and I must have contracted it on the road. I personally think it’s very suspicious. In the end they offered me 2 tyres for £200 as a sign of good gesture. I declined again and I won’t be dealing with them again...

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Dealership Information

Arnold Clark Aberdeen Volvo is an Franchise dealership that is based in Aberdeen. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
1
Poor
1
Terrible
1

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  • Contact Information

    Address

    Arnold Clark Aberdeen Volvo
    Wellington Road
    Aberdeen
    Aberdeen City
    AB12 3BJ

    Get in touch

    01224 426926
    https://www.arnoldclark.com/find-a-dealer/aberdeen-volvo/ref/arndy

    Opening times

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    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Aberdeen Volvo

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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