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Awful service. Branch manager rude and obnoxious, salesman taking 0 accountability for their error. Did not settle previous finance agreement for over 3 weeks despite having the car. 0 accountability or acceptance of their error, no process for complaints to be dealt with in regards to service - yet when you leave they beg for you to score them 10/10 of a feedback survey.
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Thankyou to Russell for his help, he really went the extra mile for me, best car sakesman iv ever encountered, would absolutely buy from arnold clark alloa, based on him alone. thanks again
great service from arnold clark vauxhall alloa to get the car.had an issue with a seat squeeking.not major but slightly annoying.took it in and didn't get to service desk.was told after a bit of banter to wd40 it myself and keep up with slimmingworld. was a bit of a laugh but issue still there.nobody seemed to care.diet going well though.lol.
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Car had to go in for a service at Arnold Clark Alloa. They took off my new Bosch windscreen wipers and replaced with cheap non brand ones. Car was also returned with a scratch on the wing and wrong oil which was overfilled. I asked for my wipers back but they had been binned (wipers not covered by warranty so i think that is why they were replaced) dealer also said the car was scratched when it arrived.
When I purchased my car I dealt with Stephen and I thought he was great. I found him to be very efficient and helpful throughout my entire buy. One small thing is that I felt like car mats should have been provided with a new car, apart from that I am a happy customer of this Arnold Clark dealership in Alloa.
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Arnold Clark Alloa Vauxhall is an Franchise dealership that is based in Alloa. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Arnold Clark Alloa Vauxhall
Hallpark
Alloa
Clackmannanshire
FK10 3NA
01259 458300
https://www.arnoldclark.com/find-a-dealer/alloa-vauxhall/ref/arnah
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