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Have read the other reviews and felt I needed to add some balance regarding Arnold Clark Ashton. Have just bought a new car from these guys on PCP finance. There is always a chunky final payment on these schemes so find it difficult to understand other reviewer 'skriking' about it! You have the option to decide what to do at the end of your contract, i.e. buy outright, trade in or just walk away. As for other vehicles being used as a trade-in, you will always get a lowest offer from a dealer. If it bothers you that much then you have to sell it private and walk in with cash deposit! Anyway, as for our dealings with this firm...bought a new car, traded in our old one near end of PCP contract and put a bit of cash down to reduce monthly payments on new PCP. All staff friendly and helpful throughout sales process. Is second car we have bought here in last 3 years. Definitely use again for future purchases.
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Arnold Clark Ashton offered price online for my car, went to see other car and then come no where near price offered online, Nothing to do with my car because it was in mint condition.
A perfect example as to why car salesman have such a bad reputation. Bought a fiat 500 from them 2 years ago through a PCP, worst financial mistake I have ever made. The dealer never explained the finance properly or different finance options to me, I was not made aware of mileage charges and an massive inflation payment at the end of the finance, I also part exchanged my old car and put a sizeable deposit down. When I was made aware through a different garage when I enquired about a new car I went back to Arnold Clark to discuss my concerns and the fact no one had explained the finance options to me fully and they couldn't have cared less. I took the matter further and was told I had signed the paperwork and it wasn't Arnold clarks issue. This isn't a one off, I also have friends who are in the same situation with cars on finance through PCPs and they were also not made fully aware of the terms and conditions. I took the salesman at face value that day being very young and naive, a big financial mistake which has definitely been a life lesson. I am now terminating my contract early with a big bill, mileage charge and ofcourse any damage they find. Avoid this place and their salesmen, they see young girls coming and rub there hands together sign you up to a ridiculous finance and then wash there hands of you!
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Chose a car I was interested in that was for sale at Arnold Clark Ashton branch - but needed a part exchange price on mine before I would commit, did not have time to do test drive there and then as had an appointment to go to, so dependent on the figures would have returned later that day. Refused to give me a price without me test driving it - I know how they drive, I've driven one before. In the meantime all the other staff, and there seemed to be lots of them, were sat around chatting. No doubt I became the subject of their chatter when I said no worries, my money would spend anywhere. Incidentally, walked around the back showroom for about 20 mins and no one came out to see me. Had to walk into the office myself to ask for help (in another building) !
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Deals in: Cars
Manufacturers: Chrysler, Fiat, Jeep
Arnold Clark Ashton
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