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3 reviews from our car dealer reviews community
Leave a review for Arnold Clark Dumfries Ford
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3 reviews from our car dealer reviews community

Leave a review for Arnold Clark Dumfries Ford
Leave a review
"FIVE STARS AND MORE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't have enough words to thank Scott Fuller. Thanks to him I had my car as quickly as possible, at a very good price and with all the features I wanted. He even took the trouble to bring me the car on his day off. Very attentive and professional.

"Very Poor Customer Service"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went in to Arnold Clark with 7,500 quid to spend, they found an ex Rep Car that I could like, but when I asked for a "Luck Penny" just a little something to sweeten the deal, I was told "the car and that's it, oh, we'll throw in a set of new matt's", my Wife refued the deal, just in case we made Arnold Clark go bust, it was the salesman, who was very professional, who said he'd get us 25 quid for diesel to sweeten the deal and close it, we were happy at that, but when the Manager said "NO!", we walked out of Arnold Clark with our money in our pocket Arnold Clark should and could learn from Moss Motors who gave us more than a little sweetener when we bought a beautiful Mercedes E280CDI from them, full service history, new tyres, AA membership, a discount "Luck Penny" everything which made buying from Moss Motors a pleasure I did complain to Head Office, but was told in a rather unpleasant manner "tough", not what you'd call good customer service.

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"Happy Ford Owner"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with the Ford Galaxy I purchased in May from Arnold Clark and the service was of a very high standard. I have actually recommended them to a friend who went ahead and bought a vehicle from them as well! They were really helpful and the only issue I had with the car was sorted straight away with no hassle. I will carry on recommending this dealership they were great.

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Dealership Information

Arnold Clark Dumfries Ford is an Franchise dealership that is based in Dumfries. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews4.1 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    Arnold Clark Dumfries Ford
    Main Road
    Dumfries
    Dumfries and Galloway
    DG1 1RZ

    Get in touch

    01387 711550
    https://www.arnoldclark.com/find-a-dealer/dumfries-ford/ref/arndj

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 08:00 - 19:00
    Sat 09:00 - 18:00
    Sun 11:00 - 18:00

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Dumfries Ford

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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