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Absolutely sick to the back teeth of Arnold Clark VW Glasgow. Told one thing and the rest don’t add up from getting no where with sales person to then going to James galbrieth to then Chris henshaw who I have got to say shouldn’t be a manager of a garage his attitude, his language his customer service skills absolutely disgraceful. 3rd car I’ve bought and rest assured the last one I will ever buy. If the problem that I’ve been chasing up for 14 weeks I will be getting trading standards involved. Car was disgusting when left the garage through mot and service, window wipers not working right, 2 chunks out tyres one of which suppose to be brand new, one key when told there was 2 14 weeks to actually get a key still waiting to get it programmed to which I was told it was booked In phoned garage that’s suppose to be programming it and nothing booked in. Honestly worse customer service ever
I recently bought a VW Tiguan from this Arnold Clark branch in Glasgow and I can not recommend them highly enough. My experience was top class and James turner, the salesman, was very friendly, attentive and put us at ease throughout the whole process. Will be back in the future for our next purchase.
We purchased a VW from Arnold Clark Crow Road and picked up the car on Sunday 03 March. It was a very smooth transaction, very professional staff, helpful and friendly. The car was extremely clean. I would like to thank our customer service individual Stuart Craig for a very good experience, and even though we test drove a couple of VW's, he was very accommodating. Stuart was very knowledgeable with our many questions. What a good purchase! Our thanks to the entire staff at this particular Arnold Clark as everyone was so friendly and helpful.
Spoke with James Galbraith at Arnold Clark Volkwagen Glasgow North about getting a new car as my end of deal was coming up. He put me in touch with Tony Borland who was excellent and made the process very easy and stress free. All the staff I dealt with were extremely professional and helpful and will definitely use their services again when this deal comes to an end. Big thank you to everyone but especially James and Tony. Very much appreciate the efforts you went to for me. Thanks James
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James Green in response to Great service from Tony and James
Apologies for the misspelling in my review, it was Tony Boland who gave great assistance to me during the purchase of my new car. He was a pleasure to deal with and helped everything go smoothly. Thanks again
What can I say about Arnold Clark Volkwagen (Glasgow North).... was an absolute pleasure too deal with. Received a 5 star service as always. A big thanks to James Galbraith and too scott Robertson.
My salesman at Arnold Clark Volkwagen Glasgow who sold me the car was very helpful in selling me my new car.
Reviewer has confirmed their email address
Cannot fault the staff ( Thanks Anthony!) or service from Arnold Clark VW Crow Rd! Right car, right price, right deal! From test drive to drive away, you guys were awesome!! Polite and professional! Couldn’t be happier!!
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Craig Stuart was my personal dealer at the arnold clark crow road branch in Glasgow, Hunted all day looking at cars and the deal he gave me was the best by far, treated extremely well in the beach and also well notified when I was waiting on my car getting delivered he was very professional and also gave my partner a really good deal as well big thanks to him Aiden
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Recently bought my first car and can’t thank Tony Boland of Glasgow VW enough. Tony went above and beyond to make sure I got the car I wanted and I am extremely grateful! So helpful and an all over great service!
Reviewer has confirmed their email address
Even though I wasnt able to buy the car I was after, the sales manager James was a good chap to deal with. friendly garage. Very helpful, Recommend Arnold Clark on the Crow Road to anyone looking for a car.
Whether you are looking for a new or a used Volkswagen in Glasgow, Arnold Clark Glasgow on Crow Road can help. Not only do they have some of the most popular models within the Volkswagen range but they also offer an onsite parts shop as well as servicing and repairs too.
Deals in: Cars
Manufacturers: Volkswagen
Franchise Dealership
| Excellent | 14 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
Arnold Clark Glasgow (North) Volkswagen
459 Crow Road
Glasgow
Lanarkshire
G11 7DN
0141 309 9788
https://www.arnoldclark.com/find-a-dealer/glasgow-volkswagen-north/ref/arncn
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