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I bought a car from Arnold Clark in November 2020 along with £249 service package. I realised recently in April 2021 that I had never received the paperwork for the service package and enquired. I had to chase the branch, they didn’t return calls, then asked me to prove I had bought the service package by sending in proof, then never heard back from them, then asked for my money back and was told no, kept pestering them and eventually am expecting my money to be transferred back. Avoid avoid at all costs. They were not interested once they got the sale of the car. I had to chase them for second set of keys that they told me would be personally delivered to my house in a few days but after chasing them again, they were posted out a month later
My car was checked in in January. I asked specifically for a break fluid and oil check. I was told all level were filled and my oil was fine for another year. In February my car broke down and I discovered the oil tank was bone dry, possible engine damage now. Arnold Clark would not help and were not interested. Very obnoxious and rude service. Never trusting this place in future. And will take this issue further legally.
Bought a car here trouble free, no issues, same can’t be said for service Manager and his team, they are a joke, worst Iv ever experienced, my advice is go elsewhere.
Delighted with my car Scott Wilson was a gem to deal helpful and courteous.
Sales manager Mr B Mc Gurk was professional, courteous and explained all buying options in great detail.
My husband and I called into Arnold Clark Glasgow South Street on Saturday lunch time to enquire about mobility scheme cars after being directed to the area of mobility we were approached and said why we where there the chap left to find the person that deals with this he wasn’t about we where informed then he went to speak to the manager then arrived back to say the mobility person finishes at 11.30 in the morning on Saturdays and they didn’t have anyone to talk to us and just to come back on Monday ..no Thankyou if this is the attitude to customers buying a car then we will certainly go else where
Car went back In to Arnold Clark Glasgow South Street Motorstore for start stop problem fixed that found coolant problem and that with good will thanks guys.
*** AVOID ARNOLD CLARK MAZDA, SOUTH STREET, GLASGOW ** Rude, unprofessional, intimidating and downright dishonest staff. Arrived last week to collect brand new car to find it filthy and scratched. Advised by salesman that it was 'normal for new cars to be damaged during transportation' and blatantly lied to and told that, as the car had been pre-registered to me, I had to go through with the purchase. Sales manager was 'too busy' to speak to me ! Needless to say, I left without the new car and am taking my business elsewhere !
. No regard for customers, care more about commission. The service I received at this store was disgraceful. Also advise not to leave a deposit unless you're sure you're going to buy. They say you'll get it back hassle free if you don't buy, It's a lie! Over a week and still nothing has been processed to return my deposit, despite being told it had been done. Had to contact my bank who confirmed nothing had been authorised. Single parent out of pocket they don't care.
I took my car in for a service and had a little time to spare while it was being done for basically free because I took the two year servicing plan when I bought my car. I saw a really nice brand new Renault Capture and just had to have it. I got my original salesperson Mohammad Zeeshan who sold me my Kia Ceed and he gave me yet another fantastic deal. So happy with his professional service and great attitude simply because he knew I didn't want to pay any more than I was already paying for my current car and we got the right deal done for me at the price I wanted for a brand new car. I am happy to recommend Arnold Clark and Mohammad Zeeshan to all my friends and family. Very happy with my new car. Thank you.
The Arnold Clark Glasgow on the South Street site, specialises in the sales of Nissan, Ford and Mazda as well as other makes and models. They are also able to offer advice and guidance on purchasing a Motability vehicle and provide an onsite MOT and servicing centre too.
Manufacturers: Sells a variety of makes and models
Arnold Clark Glasgow South Street Motorstore
226 South Street
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