My son bought a Ford c max Arnold clark Aberdeen broke down 3 months ago they won't fix it his partner has cancer and he has 4 kids she can't get to hospital as they need a 6 seater it's terrible and theve cheek to raise money for charity joke only had it 4 months he can't afford to put it in big garage theve no compassion what's so ever

I bought a car from Arnold Clark in November 2020 along with £249 service package. I realised recently in April 2021 that I had never received the paperwork for the service package and enquired. I had to chase the branch, they didn’t return calls, then asked me to prove I had bought the service package by sending in proof, then never heard back from them, then asked for my money back and was told no, kept pestering them and eventually am expecting my money to be transferred back. Avoid avoid at all costs. They were not interested once they got the sale of the car. I had to chase them for second set of keys that they told me would be personally delivered to my house in a few days but after chasing them again, they were posted out a month later

My car was checked in in January. I asked specifically for a break fluid and oil check. I was told all level were filled and my oil was fine for another year. In February my car broke down and I discovered the oil tank was bone dry, possible engine damage now. Arnold Clark would not help and were not interested. Very obnoxious and rude service. Never trusting this place in future. And will take this issue further legally.

Delighted with my car Scott Wilson was a gem to deal helpful and courteous.

Sales manager Mr B Mc Gurk was professional, courteous and explained all buying options in great detail.

My husband and I called into Arnold Clark Glasgow South Street on Saturday lunch time to enquire about mobility scheme cars after being directed to the area of mobility we were approached and said why we where there the chap left to find the person that deals with this he wasn’t about we where informed then he went to speak to the manager then arrived back to say the mobility person finishes at 11.30 in the morning on Saturdays and they didn’t have anyone to talk to us and just to come back on Monday ..no Thankyou if this is the attitude to customers buying a car then we will certainly go else where

Car went back In to Arnold Clark Glasgow South Street Motorstore for start stop problem fixed that found coolant problem and that with good will thanks guys.