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Just purchased a new Astra last week.fantasttic service during the current pandemic. Made really simple with the help of Paul Pitblado (sales) the system in place is really easy many thanks to the staff and a special mention once again to Paul. Happy days stay safe
This is my 3rd car i have bought from Arnold Clark Glenrothes, i just bought a Grandland X and the service was amazing, my sales man was Paul, he was very attentive, friendly, very helpful, great at communicating and most importantly not to pushy or over bearing like a lot of sales men, Paul got me exactly what i wanted nothing was to much trouble. A big shout out to Liam also who went on a test drive with me and send me videos of my car explaining everything, hes a lovely friendly guy. I will return for my 4th car in the future. Thanks for everything its been a pleasure.
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Very Poor after service - Car Broke down totally had to get towed had to PAY even though it was in warranty period . Arnold Clark Vauxhall Glenrothes branch stated if they had have recovered the car there would have been no cost . Called Arnold Clark on the Sunday but was told to call back on the Monday as no one was there to help or no national helpline . My 3 kids were in the car on the busy motorway - had to stand at the side of the M90 with a 2 year very stressful Police told me I had to get the car recovered on the Sunday . Very poor after sales service was told incorrect information . Moral of the story is leave your car on the motorway until the Monday as Arnold Clark or the sales team can’t or won’t help you if they can’t recover the car . Common sense paying the recovery wouldn’t have resulted in losing customers. They should have a national recovery number for when all the service departments are closed - just like your online sales when the showrooms are closed Customer Service is every bit as important as Sales
This particular Arnold Clark is a Vauxhall dealer in Glenrothes Fife. When i purchased my Vauxhall from here in early January I received excellent service. The salesman was particularly helpful, everything was perfect, really cant complain or find anything wrong.
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The whole process was stress free and spot on. The Vehicle is perfect and i would defiantly recommend to friends and family.
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There were a couple of wee things that Arnold Clark Glenrothes sorted on the car for me. I did ask they were done before I picked it up but they were sorted in the end which is the important thing. My car is a BMW 3 Series. I would still recommend them to someone looking to buy a car
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At the Glenrothes Vauxhall car centre you will not only find some of the most popular models in the Vauxhall range but also an onsite servicing and repairs centre to help you with any issues or MOT needs you have. They are also able to sell a wide variety of parts and accessories on site too, meaning that in one place you can find everything you need.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Arnold Clark Glenrothes Vauxhall
1 Blackwood Road
Glenrothes
Fife
KY7 4NP
01592 669731
https://www.arnoldclark.com/find-a-dealer/glenrothes-vauxhall/ref/arnav/
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