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Very Poor after service - Car Broke down totally had to get towed had to PAY even though it was in warranty period . Arnold Clark Vauxhall Glenrothes branch stated if they had have recovered the car there would have been no cost . Called Arnold Clark on the Sunday but was told to call back on the Monday as no one was there to help or no national helpline . My 3 kids were in the car on the busy motorway - had to stand at the side of the M90 with a 2 year very stressful Police told me I had to get the car recovered on the Sunday . Very poor after sales service was told incorrect information . Moral of the story is leave your car on the motorway until the Monday as Arnold Clark or the sales team can’t or won’t help you if they can’t recover the car . Common sense paying the recovery wouldn’t have resulted in losing customers. They should have a national recovery number for when all the service departments are closed - just like your online sales when the showrooms are closed Customer Service is every bit as important as Sales
This particular Arnold Clark is a Vauxhall dealer in Glenrothes Fife. When i purchased my Vauxhall from here in early January I received excellent service. The salesman was particularly helpful, everything was perfect, really cant complain or find anything wrong.
The whole process was stress free and spot on. The Vehicle is perfect and i would defiantly recommend to friends and family.
There were a couple of wee things that Arnold Clark Glenrothes sorted on the car for me. I did ask they were done before I picked it up but they were sorted in the end which is the important thing. My car is a BMW 3 Series. I would still recommend them to someone looking to buy a car
At the Glenrothes Vauxhall car centre you will not only find some of the most popular models in the Vauxhall range but also an onsite servicing and repairs centre to help you with any issues or MOT needs you have. They are also able to sell a wide variety of parts and accessories on site too, meaning that in one place you can find everything you need.
Deals in: Cars
Arnold Clark Glenrothes Vauxhall
1 Blackwood Road
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