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HAVING PURCHASED A CAR ; THEN HAVING PAID FOR A 2 YEAR SERVICE PLAN; THEN ON FIRST SERVICE ; I WAS TREATED APPALINGLY, I STRONGLY SUSPECT TO ENSURE MORE MONEY WAS EXTRACTED FROM ME; AND WAS INDER DURESS AND PYSCHOLOGICAL BULLYING TACTICS USED TOWARDS ME. ALL FOR A SUBSTANTIAL AMOUNT OF MONEY TAKEN FROM ME. THIS IS BEING LEGALLY LOOKED INTO UPDATES TO FOLLOW.
Worst experience of my life. Saw a car I liked but wanted time to think about it. Was talked into leaving a deposit on it, with the assurance that it would be refunded immediately if I changed my mind. I arranged to visit the dealership to have my trade in appraised 6 days later due to work commitments which was agreed. 2 days later received a call from the salesman to say his manager insisted he call me to advise there was significant in the car I had reserved and they needed a decision one way or another regarding my intention to purchase. By leaving a deposit I was told no one else could purchase the car so why was it still being marketed is a mystery. Alarm bells were ringing and I told them to refund my deposit immediately and sell the car to one of the many people interested. 5 days later I am still waiting on my refund and the vehicle is still unsold. The branch manager is a joke - won’t accept my husband’s calls and blames the salesman for all misgivings - who incidentally is wasting his time working as a salesman for such a disgraceful excuse for a manager
When I shown interest in the car, Arnold Clark Ford in Greenock increased the price. Very strange practice. Also getting information about the car was like getting blood out of the stone.
The service and repair department in Arnold Clark ford Greenock are a joke . The girls on the reception are unhelpful ,cheeky . The repairs take far too long. I would not take my van back there or advise anyone else to.
Arnold Clark Ford in Greenock are first class guys! From my initial call to enquire, to the Product Genuises, friendly staff - wow! 10/10! Peter Strang was my salesperson and he was excellent. Friendly, professional, knowledgeable and not pushy at all. I will be recommending this garage to colleagues and friends. And thank you to the lovely salesman who gave my son the teddy and toy truck - lovely, such a personal touch. Keep up the good work guys!
Never been so dissatisfied as I am with Arnold Clark Ford in Greenock. i Wish I had used another branch.
If anyone in the local area is thinking about buying a used car from Arnold Clark Greenock think twice as I have had a total nightmare with them regarding collection date body trim hanging off after they have carried out there so called checks wrong parts put on car during there checks and most importantly there warrantys are a joke
I would recommend! I bought a Ford Focus from here back in April and I have had no issues up to now! The overall service was very good and the car was in very good condition and a very good price.
I never had any issues buying my car from Arnold Clark, it was all pretty straightforward, they had the car ready to test drive when I went in and they delivered the car to me on time looking great.
From what I'd seen online on various review sites this dealership didn't seem to have a great reputation so I was a worried going in but I had absolutely no problems at all, the man who assisted me was great from start to finish, everything was so quick from looking at the car to driving it away it all took only a couple of days, they helped with all the paperwork and getting my plates switched over. My personal experience with this dealership on this occasion has been excellent.
Those searching for a Ford in Greenock know to go to the Arnold Clark Greenock Ford branch to make their purchase. With a dedicated sales team as well as on site servicing and repairs they know exactly what it takes to get people on the road. They also provide parts and accessories as well as selling other makes and models of cars too.
Manufacturers: Sells a variety of makes and models
Arnold Clark Greenock Ford
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