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32 reviews from our car dealer reviews community
Leave a review for Arnold Clark Leeds Motorstore
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32 reviews from our car dealer reviews community

Leave a review for Arnold Clark Leeds Motorstore
Leave a review
"Patronising Sales Manger "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been looking for a Fiat 500L for my wife, for a long time, most sell very quickly, or are not the right car we like, or high miles, so it's a big thing buying car, it's not like buying pair of shoes, but this sales person spoke to me in a condescending ,patronising,and arongant, manor, This sales person was not the one I was dealing with, he was fine, and professional, this happen yesterday, so on that experience, Would Not buy a wheel Nut from Arnold Clark Motorstore in Leeds.

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"damaged"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought a car and all seemed good until a part of the grille fell off in August 2018. She only had the car 5/6 months. Tried contacting Arnold Clark Leeds Motorstore to book it in, but nobody returned the call, so went elsewhere. Was informed the car has had an accident of some sort in the past and the grille can be replaced but wont be flush. Contacted AC, who said bring car down to be inspected. They said it is fine, but on the service was given amber warning due to damage. Been back and forth to AC and had car on ramp. Only way to see damage was from underneath and the mechanic pointed out the dent and also told us the car has had a new head lamp fitted by AC before they sold the car. Of course, AC sales team told us no parts have ever been ordered. All it was is lies after lies. Now, they wont even reply anymore. Yes, good when selling but if you have a problem after you bought it, good luck getting anywhere as they just cannot be bothered, once they got your money and their commission. Wont go back there again.

"Excellent service from Joe Emerson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car from Arnold Clark Leeds Motorstore and as this was my first time getti g a car on finance Joe was excellent very helpful and put me at ease from the first call an asset to the company thanks joe.

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"Terrible Aftersales experience"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely terrible experience with Arnold Clark Leeds Motorstore! After purchasing my car in June 2018, I am still waiting in March 2019 for some parts that should have been fitted within days to be sorted out. Communication between the Leeds and York branches has been terrible and they both blamed each other for why parts had 'got lost'. Feels like they are very happy to sell you a car, but after that, they simply don't care. Also had an issue where I took the car in after only 3 months with a problem to be told that it needed parts and labour totalling £1,800! I took it to the main dealer for a 2nd opinion and they actually told me that it was simply a problem with a pipe and the work would cost £80. I would never buy a car from Arnold Clark again due to this appalling After sales service.

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daniel Pearson at Arnold Clark Leeds Motorstore was brilliant from start to finish of recent purchase. Had bad experience with previous dealership and a little wary however he laid any worried to rest. Leeds Branch.

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"Excellent Professional Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Fiesta Titanium from Arnold Clark Leeds Motorstore. The Sales Executive Mahdi Sattarnia was excellent and very professional. In fact I have purchased several vehicles from Arnold Clark over the years at Huddersfield and from their Leeds branch. Mahdi was very knowledgeable and very helpful. A large stock of vehicles on site and I was very pleased with my purchase. He was very helpful with all the paperwork and also the vehicle hand over. I am so far very pleased with my new fiesta. I would have no hesitation in recommending Arnold Clark at all. They have always delivered for me and I look forward to going back to them for my next vehicle.

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"Great service provided by Ash Rathour"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a few cars from Ash at Arnold Clark Motorstore in Leeds over the past few years. Always a great level of service and the managers have always thanked me for my business which shows that they care! Keep up the good work

"Great care very good service "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dan Pearson at Arnold Clark Leeds Motorstore was excellent. In every department And he was a nice lad.

"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To anyone looking to buy a car from this dealership please carefully consider other options. We purchased a car which exhibited a fault within first hour of ownership. We have had nothing but bully tactics, intimidation and sheer hell they have refused us our right to reject the car under the consumer act. And currently have our money and the car! We are now consulting with trading standards and taking court action. Please consider other dealers.

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"Ash Rathour"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic level of customer service. If anyone is after a new car you need to find this guy, he went above and beyond his call of duty to help us find the right car!

Laura Dixon in response to Ash Rathour

We have recently purchased a car from Ash Rathour, he was great and very informative. I would definitely recommend buying a car from him, not pushy and showed us various options.

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Dealership Information

Welcome to the page for Leeds Motorstore which specialises in selling new and used Fiat, Jeep, Abarth and Alfa Romeo cars.

If anyone has had an experience at this dealership then please share how everything went by leaving a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews2.9 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
3
Poor
7
Terrible
8

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  • Contact Information

    Address

    Arnold Clark Leeds Motorstore
    Whitehall Place
    Leeds
    West Yorkshire
    LS12 1AA

    Get in touch

    0113 218 6588
    https://www.arnoldclark.com/find-a-dealer/leeds-motorstore-fiat-jeep-abarth-alfa/ref/arngj

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    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Leeds Motorstore

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