0% Reviews
replied to
47% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


34 reviews from our car dealer reviews community
Leave a review for Arnold Clark Linwood Vauxhall / Jeep / Alfa Romeo
Leave a review

34 reviews from our car dealer reviews community

Leave a review for Arnold Clark Linwood Vauxhall / Jeep / Alfa Romeo
Leave a review
"Service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car mot on Monday not with Arnold Clark booked in for service with them on Wednesday text to say come collect got there driving out garage all these warning lights on dash flashing steering pulling to the left. Took it straight back to be told it was nothing they had done needs a new part etc funny how no lights on for the year I have had it and as soon as they do work on it I am having issues. Had to wait for over an hour for them to tell me this, would not recommend taking any service or MOT plans out with them.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Vauxhall Carsold that is not Road Worthy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On 15/09/2023 I purchased the Vauxhall Corsa SA72 FHB Since taking possession of the goods, I have had the following issues: 15/9 Tyre Warning came on 16/9 Return for Tyre Warning Light; 18/9 Tyre Warning came on AM Return for Tyre Warning Light PM; 30/9 Warning message “Airbag(s) or seat belt(s) pretensioner fault “ came on and phone and told to return on Monday 2nd October 3/10 Car still with dealer and only picked ten 4/10 we sent the car to an official Vauxhall Dealer to check the car and a number of faults were identified by the diagnostic system. They have suggested due to a wiring issue. Photos of diagnostic readout sent to Paul Curran and CC Paul Taylor on 4/10 Have been told the above issues have not shown up in Arnold Clark checking of the car and the problems have been caused by myself and the car is fine and there are no issues. The car is now with an Independent vauxhall service centre and they have been looking into the wiring issues and found further sensor issue. I have been without car for 18 days. Conclusion either Arnold Clark Linwood techincal team is incompetent or the Sales Team is not telling the truth as they kept telling me that they find no faults when another Vauxhall Service centre has found so many issues and Arnold Clark when contacted by Vauxhall admitted there is a software Recall, which they did not admit it when we had all these issues. Stay away from Arnold Clark Vauxhall Linwood.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"excellent staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend. Staff were amazing - kept me updated at all times and very friendly and helpful - very happy with my purchase. Thank you. I have given 5 stars under issues resolved as I had to change pick up date and time which the staff agreed with and just excelled in customer service. James was the car sales man who I would recommend as well as the entire team at Linwood's,

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Defective car, terrible service"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought at least 6 cars in the past from Arnold Clark but after this experience I won’t be going back. My 3 year old £21k car I bought from Arnold Clark on 23rd December has no heating, alarm going off constantly, EV battery only holding half charge, false tyre pressure warnings, dodgy key, not FSH as told. Originally told they couldn’t order parts as the system was down. Then the parts aren’t available from the supplier. Today I was told nobody could talk to me as the systems are still down. The only people who have responded are customer service. Nobody in sales or management will even return my call. Customer Service have not even managed to get anyone to call me. 3 weeks in and I have an undriveable car and Arnold Clark Linwood won’t even call me back.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay clear, was sold a dodgy car with catalogue of issues from wrong mileage on MOT to car not been serviced, Linwood Vauxhall took the money and didnt want to deal with their mistakes, got passed from pillar to post ended up just taking the car out the garage, if you dont want to get ripped off and value your time go anywhere but Arnoldclark they are robbers, aftersales/ customer service is zero!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Android Auto issue"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Possibly the best customer service I have ever experienced. Ask for Gary Wilson. A long standing issue was resolved by Gary after 2 mechanics failed to spot the issue. I am no fan of Arnold Clark after a bad experience 14 years ago but Vauxhall sent me to my local dealership. Wore a face covering at all times which is very respectful and took the time to solve my Android Auto issue.

"extremely poor service and lying "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

extremely poor service from Arnold Clark Linwood VAUXHALL as the brach only cares of takes the deposit for a car and forgetting all about it for weeks and even after contacting them they still didn't have a single answer to what was going on as all they could do was blame their member (Ian) of staff from one to another rather than sort out the issue overall highly unprofessional service wouldn't recommend anyone to go through with such nonsense and such moron staff members. (WOULD NEVER CONSIDER BUYING A CAR FROM ARNOLD CLARK VAUXHALL LINWOOD AGAIN)

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"real poor management service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A shocking example of poor customer service and lack of professionalism from sales management. I recently made a purchase from Arnold Clark Linwood Vauxhall and irrespective of my spend, the after care service I received (one week later) was less than poor. Allow me to explain. I purchased the car remotely and picked it up early evening in the dark. The salesman that I conducted the transaction with was accommodating I looked around the car from the outside, in the dark and then left the showroom. After returning home and looking over the car in more detail I began to notice the poor interior finish. Little or no effort was made to valet a car. I took it upon myself to have the car professionally valeted and asked for a detailed report and their findings are listed below Please note: Other opinions are available The car had only been wiped over and hoovered. There was women's make up residue down the door pilers, indicator arms, gear knob and steering wheel. The seat has similar marks and additional chocolate related stains were found. All of the door hinging had not been touched and the engine bay looked as if the car had been driven through a dust storm. So, with that in mind, I wrote directly to Mark Currie at Arnold Clark, Sales Manger, underlining just some of the issues. Here is his response and I quote part of his less than profession response "The interior should have been perfect.,and we don’t clean under bonnets because of engine immobilisers and water getting into electrics but that doesn’t stop us from taking a brush or dry cloth around the metal areas and clean up" You'll note from his tone and response that "The interior should have been perfect", but it wasn't Mark. Neither was your email Those of you that have taken the time to read my review will also notice that there are a larger number of EX Arnold Clark customers that have had poor customer service reviews followed with a standard on line response along the lines of "we are sorry to hear blah blah blah ......" etc etc. On this occasion, Mark Currie should, in my opinion, of admitted short failings by Arnold Clark and offered to rectify it. He chose to be short in his response, unprofessional in his approach. A very disappointed and unsatisfied ex customer

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Terrible"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WOULD NEVER CONSIDER BUYING A CAR FROM ARNOLD CLARK LINWOOD AGAIN! My car is now in a garage with so many problems. I got told before i baught the car that they had done a full service, everything is repaired and up to good standards and checked over. My car doesnt even have a spare wheel which i got told it is in the boot. My front 2 tyres are loosing air due to a problem with the valves. The brake discs and service brakes need fixing and my mechanic doesnt understand how the car has even being able to come to a safe stop due to the illegal state the brakes are in. I will be putting in for an official complaint.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a great service from Arnold Clark Linwood, Andrew took care of me and was very helpful with everything. Thanks

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Linwood based Arnold Clark are situated on the Lindwood Phoenix Retail Park and are Vauxhall specialists that have everything you need under one roof. Not only do they provide a chance to view a wide range of makes and models at their showroom but they also have parts & accessories as well as a service centre too. 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
34 reviews3 out of 5 stars — Rated Average
Excellent
14
Very Good
3
Average
1
Poor
8
Terrible
8

Add Review

  • Submit new information

  • Contact Information

    Address

    Arnold Clark Linwood Vauxhall / Jeep / Alfa Romeo
    Phoenix Retail Park Linwood Road
    Paisley
    Renfrewshire
    PA1 2BH

    Get in touch

    01417395864
    https://www.arnoldclark.com/find-a-dealer/linwood-vauxhall-jeep-alfa-romeo/ref/arnay

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Linwood Vauxhall / Jeep / Alfa Romeo

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more