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6 reviews from our car dealer reviews community
Leave a review for Arnold Clark Liverpool Motorstore
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Arnold Clark Liverpool Motorstore
Leave a review
"Avoid at all costs "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a vehicle from this store and within 7 months it had 7 major defects one of which affected the braking system and the other which has written off the engine both of which occurred whilst my young family were in the car. The customer services manager is far from helpful and as such a complaint has been lodged with the financial ombudsman and legal proceedings are to begin. He was more interested in what was going on around him and even stated "You know you aren't my only customer". I would suggest you have a mechanic check your vehicle prior to collection as the pre-inspection report is not worth the paper that it is written on and as I have found on several internet forums, are not completed correctly and should not be treated as fact. The only good thing about the store is one of the sales assistant named Paul who was brilliant throughout the process and more than helpful even when his line manager was awful.

"Alan Herr"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alan herr Wow. What an excellent experience I had with Alan Herr at Arnold Clark Liverpool. From beginning to end he guided me through the whole probs was from choosing the right car that suited me in every way, the right price, the right style and size. Alan was so so helpful without being pushy he let me take my time which was very good. I visited Arnold Clark twice before making my final choice and Alan was on hand both times. He was very friendly and approachable with a big happy smile on his face. I would definitely recommend him to all my family and friends. I couldn’t thank Alan enough.

"Great experience "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from here excellent service from the team couldn't be happier with the car. It was ready in a couple of days and absolutely gleaming when I picked it up. Thanks again Arnold Clark Liverpool Motorstore on Sefton street.

"Excellent customer service and car. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Arnold Clark Liverpool Motorstore and I am delighted with it. I doubt I could have got a better deal if it wasn’t for Paul Lonsdale. He listened to what I wanted an got the perfect car for me. He was professional, extremely helpful and amazing at his job. I will highly recommend Arnold Clark to my friends and especially Paul Lonsdale.

"Amazing serviceby Tom Dyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went in yesterday to speak to one of the sales advisors tom dyer and have to say the service he has provided is exceptional. We have part exchanged two cars and now have our new car. We will definitely be coming back to Arnold Clark for any future cars. Toms service was second to none thank you. My little girl was spoilt rotten by staff there too she says a big thank you too.

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"Happy overall"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mazda from this dealership back in April and everything has been really good The car was really nice and clean and the dealers were all very helpful and friendly. The only issue with the car is a scratch on the window and I am still waiting for this to be fixed but other than that I am really Happy and I would recommend this dealership to my friends and family.

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Dealership Information

Arnold Clark Liverpool Motorstore is an Franchise dealership that is based in Liverpool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews4.1 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Arnold Clark Liverpool Motorstore
55 Sefton Street
Liverpool
Merseyside
L8 6UD

Get in touch

0151 702 5000
https://www.arnoldclark.com/find-a-dealer/liverpool-motorstore-kia-mazda/ref/arnax

Opening times

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Dealership Statistics

83%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Liverpool Motorstore

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