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Please do not buy your car from Arnold Clark Vauxhall in Manchester! We bought Vauxhall Astra 2015 plate in June 2019 and had problem after problem. the car is not roadworthy and they sold us car knowing that the brake pads were 95% worn and with a nail in tyre letting us drive on motorway . They have zero concern about anybody’s safety as the car had problems with clutch, loss of power, water leak, both back tyres and break pads very badly worn ! Spent hours on telephone to there head office as branch ignoring us , passed between them and our local branch who are more concerned about who is paying for repairs ! The autocare warranty is not worth paper it’s writtennon as they said not all repairs are covered !! We are now fighting with finance company to reject the car as we had legal advice who said under consumer rights act 2015 we can pursue our final right to reject under our statutory rights!! Also complained to the CEO of Arnold Clark !!!!! No after care at all and appalling disgusting behaviour by these dodgy sales managers !! Do not be fooled by them like we were !!! Stay clear !!!!
Leigh Hilton in response to DO NOT buy from ARNOLD CLARK
And everytime you rang they fobbed you off? Yeah same is happening to me👍🏽 Absolutely disgusting customer service too
Arnold Clark Vauxhall in Manchester is the worse company i have ever had the misfortune of dealing with - NEVER EVER buy a vehicle off these guys or even let them near your car - absolutely terrible. They don't deserve 1 star but i wasn't allowed to leave none Zain he is a bad Sales advisor.
You ring for hours then they will "ring you back" (that's a laugh) - poor quality work done on the vehicle, 2 weeks to even get an initial assessment of the van - all round Arnold Clark Vauxhall in Manchester is the worse company I've ever dealt with - i now because of this have a Renault (thankfully).
Before I purchased the car from Arnold Clark Manchester the service was great. However after I purchased the car the service went from 10 to 0. Locking wheel nut was missing. Took weeks to get new ones to me after so much chasing and wasted my time. I was also promised some paint for touching up scratches and again I had to chase that for months. Very disappointed. Left very bad taste. Not buying from these again.
Nick Lee in response to Shocking service
I've had to deal with these lot for 3 years because of work - absolutely terrible company - i woild recommend any other car except these
Great service from Miguel at Arnold Clark Vauxhall in Manchester, can’t fault him nothing was to much trouble will buy from him again top man
Vauxhall Astra had a faulty part that I’ve had to replace at my expense (£750), although there’s been a safety recall for this part to be replaced free of charge. Dismissed at every turn with shocking customer service. The vehicle itself that I bought new has had numerous electrical faults and problems. Worst company to buy a vehicle from. Avoid Arnold Clark Vauxhall Manchester at all costs!
This Arnold Clark Vauxhall branch in Manchester is a total waste of time they never call back especially Andy Caine and the manager waited 3 days for Andy to call back left numerous messages noting so I’ve made a complaint to Vauxhall head office stating this and if he can’t be bothered to call back he’s in the wrong job and needs re training communication problem etc
I feel cheated and conned after purchase of used Renault from Arnold Clark Manchester. Initial overheating was never adequately addressed despite radiator, battery and spark plug replacement – each time being assured by Clarks that problem was COMPLETELY fixed. Overheating managed by constant coolant replacement until head gasket failure and WRITE-OFF! Arnold Clark washed their hands despite longstanding issues. No money back. No willingness to help ... UNTIL I posted a review when I very quickly received an empty (sarcastic??) apology claiming “WE HOPE YOU'LL GET AN OUTCOME SOON”. This comes after Company previously threatened “TO AVOID FURTHER DAILY STORAGE FEES, WE WOULD ASK YOUR VEHICLE IS REMOVED FROM ARNOLD CLARK PREMISES”! Arnold Clark are more interested in protecting their image than assisting customers who placed their trust in money in the company to have it written off a short time later. I will never purchase from them and would urge others to think very carefully before buying.
Searching for a Motability or Vauxhall car in Manchester, this is now made easier thanks to the Arnold Clark Manchester Vauxhall branch. Not only providing a great range of different models to choose from they are dedicated to keeping you on the road too. With servicing and repairs on site as well as a well stocked parts and accessories centre, you will find everything you need here under one roof.
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Arnold Clark Manchester Vauxhall
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