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Off to a rubbish start, sales man James Mullen, building me a deal with incorrect costs and hidden extras which were not explained to me in full that were being added on. Very eager to have things done quickly, didn’t have the time of day to even sit down and explain in full costs that are included in your deal. I was rushed through looking at my deal in detail (probably so I didn’t notice) Everyone else should be aware and double check all costs before leaving the store. Also receptionist was rude and when I requested the manager call me back it was the sales man who did.. as you can imagine it was very awkward. Had to call and ask to talk to a manager again and was treated as though it was an inconvenience. My order was then handled by Kevin Muir who did a great job to make sure everything from there on in went smoothly. From building me a new deal and explaining the costs carefully, having the car polished and chips filled in as requested. Even received a courtesy personalised video once the car was ready before I went to pick up. Took his time when I came to collect the car going through documents and amounts. Made the experience a lot better for me. When you are buying a car and paying out a lot of money that is what you expect Over all not a bad experience once being handled by another sales man. I love my car!
I have to compliment Kevin Muir on the prompt attention I received from him and also the detailed video that he sent me explaining everything about the car I was looking at.
Kevin Muir our sales consultant was so helpful & obliging I traded in my car & so did my Son Top Man kept in touch throughout
From the minute I enter the grounds of Arnold Clark to the minute I left with the perfect car I was looking for ,all down to the salesman Kevin muir ,his knowledge and his all round attitude towards finding me the perfect car was first class ,everything asked was not a bother.he couldn't have been anymore helpful if he tried ,I.d advice any1 looking into buying a car call into. Arnold Clark mothetwell.and ask for Kevin muir top class salesman 👌.
I was looking for a new car and Mark Kyle went that extra mile to find me the right 1 plus he followed up with a call just to make sure my car was defo the right 1
Bought a car from here last week and the customer service we received from Brian Gilroy was outstanding. Very happy customer.
I purchased a used vehicle from Kevin Muir, Kevin was very helpful and professional, Nothing was to much trouble.
I bought my new car today from Kevin Wynd and being a sales mgr myself I would rate his customer service outstanding! Kevin showed me great selling skills by demonstrating what every function in my new car would do and due to Covid 19 he sent me my own personalised videos of my car and at each touch point throughout the sales process he kept me informed off all extra products such as warranty & insurance so I was fully protected whilst on the road. Kevin also made my own car trade in look seamless in the process which I was very happy with and my price I got for it. I have already made recommendations to my friends regarding Kevin Wynd from the motherwell store. Keep up the fantastic job and keep on smiling through your mask because it does make a difference. I definatley felt like a valued customer being attending by Kevin as he showed great passion & professionalism. Thankyou Kevin wynd
i reserved the car i wanted on saturday night,called in on the sunday to have a look at it and drove away with it on monday ,finance sorted super fast and friendly service from richard smith , very happy .
Staff were all my new best friend when buying the car but didn’t want to know when I had to return with issues. There are plenty of other cars out there so would avoid this branch in future.
With a variety of models in stock including Honda and Toyota, the Arnold Clark Motherwell Motorstore is more than a car dealership. They also have an onsite MOT, service and repair centre as well as car and van rental for when you need a short term solution. No matter which day of the week, you can be assured that this dealer has what you are looking for in their motorstore.
Manufacturers: Sells a variety of makes and models
Arnold Clark Motherwell Motorstore
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