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15 reviews from our car dealer reviews community
Leave a review for Arnold Clark Preston Renault / Dacia
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15 reviews from our car dealer reviews community

Leave a review for Arnold Clark Preston Renault / Dacia
Leave a review
"Cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look around and the staff were very friendly

"Dacia Duster"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional; from test drive to order, to delivery - very happy.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Started looking for a car, took a couple on test drives and purchased the last one. Great service, no pressure to buy. Lewis was a star

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"Service to new car experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Best honest experience I've had ever. From customer service to repairs and Emily in sales who kept me calm throughout trying to buy a car to get me home as the work was going to cost too much to put into an old car. Fantastic experience around thank-you to all the teams for your support as it was a long day.

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"DACIA STEPWAY service/MOT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my car in for a MOT and a full service. The last few times I have visited ARNOLD CLARK RIVERSWAY PRESTON hasn’t been the best of experience. This time was the total opposite it was a fabulous experience. My special thanks goes to HELEN SWEENEY. For making me feel like I was the only customer there that day

"Great friendly service "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and friendly

"Renault Zoe faulty heater"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Charged £119 for a re gas on the a/c despite being told no leaks could be found on a 2.5 year old car with a 3 year warranty. The heater still doesn't work. I'm freezing and wasted my money. Condescending and blatantly wrong explanations from Service. Avoid. Avoid. Avoid.

"Unhelpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I left a review at the poor service, about Arnold Clark Dealership in Elgin, to which the Dealership has replied. Although I went into the Dealership, to report that the rear spring had broken, I have to pay the said Arnold Clark Dealer, for them to now tell me that the rear spring that I have just reported, as requiring replacing, I have now to pay them to tell me that my rear spring requires to be replaced.( I now think I know where their nickname came from) Neil

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"up-selling at its worse "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a new Renault Clio car from the Arnold Clark Preston branch last year. The salesman Jonathan gave us ‘the big sell’ to also take up the service option, including a number of committments about service pick-up and drop offs. In a moment of weakness we signed up! What do you know, 12 months later when we book the car in for a service the commitments all proved to be ‘fake news’. I have complained, and despite the sales manager Edward agreeing that we had been up-sold on a false promise he was unable to come up with a reasonable and acceptable solution. Stay away or at least be very careful when dealing with them!

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"Brilliant service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought my Renault Clio from the Arnold Clark Riversway branch in Preston. The service I received from the staff, especially Jean Pritchard was outstanding!! Very helpful in finding me my perfect car! More than thankful for everything and couldn’t recommend them enough!

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Dealership Information

If you want to purchase a Renault, Chrysler, Jeep or Dacia then the Arnold Clark Preston Admiral Way site will be able to help. They are stockists of not only these great cars but also a whole range of other makes and models too. Alongside their sales they also offer a servicing and repairs facility at their on-site workshop.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.4 out of 5 stars — Rated Average
Excellent
9
Very Good
0
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Arnold Clark Preston Renault / Dacia
    Riversway Motor Park Admiral Way
    Preston
    Lancashire
    PR2 2TY

    Get in touch

    01772 808234
    https://www.arnoldclark.com/find-a-dealer/preston-renault-dacia/ref/arnfw

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Preston Renault / Dacia

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