Very disappointing to learn that the collect & return service I have used for the last 4 or so years has been stopped by Arnold Clark Rutherglen (Glasgow Road Branch). The gentlemen who collected and returned my car were always very pleasant and helpful. Its a shame that this customer service has been withdrawn.

Andy, the sales chap at Arnold Clark Rutherglen was very nice steered us through everything made it so easy ten out of ten pleasure to deal with and everyone else were so nice keep the good work up ,many thanks .

Booked the car in to Arnold Clark Rutherglen to get the turbo actuator replaced and the emissions update , service was good up to this point , collected the car and drove away , within 3 miles warning lights came on my dash and the car went into ‘limp’ mode , I had lost power and acceleration, Got home , phoned Rutherglen Arnold Clark expecting them to say ‘oh that’s terrible bring the car right back and we’ll fix it ‘ Instead the woman said , ‘we can’t fit you in for another 3 weeks !!!! ‘ 3 weeks ? Yes We’re too busy , I frantically told her that my car wouldn’t last that long and I needed it to get to work and pick up my kids and that the problem only happened AFTER you fixed it !! , she said ‘ leave it with me I’ll speak to my manager and phone you back tomorrow.... she never did , that’s been 3 days now ...I’ve since taken it to another garage and got it fixed , it turns out the software update is terrible and halves the dpf regeneration cycle and places undue strain on your engine , so I had the software downgraded and did a forced regeneration on it , it’s now completely fixed but I will never go back to Arnold Clark rutherglen , overpriced and don’t want to know if there’s a problem

Purchased and paid for a car on Saturday, was promised delivery on Monday and just had a phone call to say it's not ready. Can't tell me when it will be ready. I feel the sales rep at Arnold Clark Rutherglen is not very helpful once the sale went through.