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Here are some bullet points about my recent dreadful experience with Arnold Clark Rutherglen: - Unprofessional. Staff member mentioned several times about the commission/bonus he was making from my purchase. Focused on getting the deal through 'before month end'. - Unethical. Staff member asked my girlfriend to forge my signature on documents when I was unavailable. - Incompetent. We were asked to revisit the showroom to sign paperwork which was forgotten. - Inattentive. Spent almost 2 hours in the showroom to sign paperwork which would only take 10-15 mins. We were asked to wait during our pre-booked appointment so other 'new' customers could be serviced. Stay away.
Very disappointing to learn that the collect & return service I have used for the last 4 or so years has been stopped by Arnold Clark Rutherglen (Glasgow Road Branch). The gentlemen who collected and returned my car were always very pleasant and helpful. Its a shame that this customer service has been withdrawn.
Andy, the sales chap at Arnold Clark Rutherglen was very nice steered us through everything made it so easy ten out of ten pleasure to deal with and everyone else were so nice keep the good work up ,many thanks .
Booked the car in to Arnold Clark Rutherglen to get the turbo actuator replaced and the emissions update , service was good up to this point , collected the car and drove away , within 3 miles warning lights came on my dash and the car went into ‘limp’ mode , I had lost power and acceleration, Got home , phoned Rutherglen Arnold Clark expecting them to say ‘oh that’s terrible bring the car right back and we’ll fix it ‘ Instead the woman said , ‘we can’t fit you in for another 3 weeks !!!! ‘ 3 weeks ? Yes We’re too busy , I frantically told her that my car wouldn’t last that long and I needed it to get to work and pick up my kids and that the problem only happened AFTER you fixed it !! , she said ‘ leave it with me I’ll speak to my manager and phone you back tomorrow.... she never did , that’s been 3 days now ...I’ve since taken it to another garage and got it fixed , it turns out the software update is terrible and halves the dpf regeneration cycle and places undue strain on your engine , so I had the software downgraded and did a forced regeneration on it , it’s now completely fixed but I will never go back to Arnold Clark rutherglen , overpriced and don’t want to know if there’s a problem
Purchased and paid for a car on Saturday, was promised delivery on Monday and just had a phone call to say it's not ready. Can't tell me when it will be ready. I feel the sales rep at Arnold Clark Rutherglen is not very helpful once the sale went through.
Great service by Ian thank you will be using for upgrade
All went brilliantly Arnold Clark Rutherglen, was really pleased with everything. In March so not too long ago at all I purchased a Hyundai IX35. I would definitely rate them 5 stars for everything and would recommend them.
Searching for a Ford or Fiat used car in the Rutherglen area is easy when you go to the Arnold Clark Rutherglen Glasgow Road site. With a variety of great used cars in stock including family saloons and hatchbacks you will be sure to find exactly what you are looking for. That isn't all, they also have on site Motability services and even a repair centre ready to help keep you on the road.
Deals in: Cars
Manufacturers: Fiat, Ford, Abarth
Arnold Clark Rutherglen Glasgow Road
241 Glasgow Road
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