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Absolutely terrible experience at Arnold Clark Rutherglen Volkwagen, my vehicle required replacement engine. A.C. ordered from VW attempted to fit and advised me that first engine VW sent was faulty, I contacted VW who adv all reconditioned engines are thoroughly tested I have email from A.C. advising me it was faulty. Now 2nd engine has been getting fitted for over 2 weeks and still no update from A.C., VW now looking into this mess. 39 days later I still have no car or any update on when will be returned. Response from A.C. exec team has been laughable. Absolutely atrocious experience, continually promised call backs which never come from the service centre.
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Arnold Clark Rutherglen Volkswagen
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