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9 reviews from our car dealer reviews community
Leave a review for Arnold Clark Rutherglen Volkswagen
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9 reviews from our car dealer reviews community

Leave a review for Arnold Clark Rutherglen Volkswagen
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"Excellent service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my new car from Arnold Clark Rutherglen and i dealt with Jack Devlin who was extremely knowledgeable and patient he took time to deal with me efficiently and was extremely impressed with his customer service. I also dealt with Stephanie Hunter who was extremely professional and made me very welcome from the minute i got into the showroom. I am delighted with the service and car thanks Arnold Clark Rutherglen. I will be back thanks elaine

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"Waste of time "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an appointment with sales manager at 2pm. Wasn’t seen until 2.45 with another sales assistant (not who we had made our appointment with). The sales manager we dealt with wasn’t helpful at all and had no interest in assisting us with purchasing a new car. So disappointing and such a waste of our time.

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"Great overall experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Grant Brown at Rutherglen MG was fantastic throughout the whole process of buying my car. He was so good that my mum then decided to also buy a new car from him. He made the process so easy for us both and I would definitely buy another car from Grant in the future!

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"Again, Covid is an excuse to not "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The epitomy of used car sales people. No proactive, except glossing over the useless but most lucrative additions. Akin to buying the boots and finding the extortionate, for what it is, shoe polish in the carrier bag. Same experience with an £18k+ spend and being conned into a 1st aid kit with a bag of polish. Complained and the fish wife, manager marched in, laptop tucked into the waistband along with her other attributes,...."Do you want to hear the recording???". And quite frankly, no. I've bought 4 cars consecutively from Arnold Shark but never again. Hope this helps towards lifting you from 4.1 review you've inadvertently included me in on staff email to boost reviews due to Scott/boss reminding you.

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"early christmas present to me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

popped in to Arnold clark Rutherglen on Friday looking for a new car the selection was great was greeted by Barry Edmiston really nice and welcoming gave me all the information I needed and was so helpful choose the car I wanted from there great selection im over the moon with my choice and the great help from Barry he sorted everything and picked my car up on Wednesday and I love it would highly recommend 5 star plus great customer service and go above and beyond thank you Arnold clark and thank you Barry Edmiston your a legend

"Untitled"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi J Kane. I have just purchased a new car from Arnold clark as per usual phenomanol deal set up for me and a cracking car ro go with it. From start to finish with the help from Charles Simpson he kept me up to date though the duration of the deal superb service Charles your the man magic I can't be more happier. Cheers Charles and Arnold Clark Volkwagen in Rutherglen.

"Very good help and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aaron at Arnold Clark Volkswagen Rutherglen was very friendly and helpful.

"Excellent costumer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an appointment to sell my car last Wednesday 25th April 2018 at 6.30pm, after a long day at work ,I thought the process would take long to go through. I was seen by the General Manager Craig Montgomery who was excellent, I was with my young children who get bored easily but they were very happy after Craig offered them some soft drinks and we were able to go through all the paperwork without issues, when we finished Craig arranged a drop off home for me and the kids, this was a very kind gesture after a long day at work, Ryan dropped us home, he was amazing too. The payment only took only 3 working days to reach my account. The customer service was amazing, I felt like a celebrity. A big thank you to Craig and Ryan, you made my car sale easy and stress free. I would definitely recommend your company.

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"Absolutely terrible experience "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely terrible experience at Arnold Clark Rutherglen Volkwagen, my vehicle required replacement engine. A.C. ordered from VW attempted to fit and advised me that first engine VW sent was faulty, I contacted VW who adv all reconditioned engines are thoroughly tested I have email from A.C. advising me it was faulty. Now 2nd engine has been getting fitted for over 2 weeks and still no update from A.C., VW now looking into this mess. 39 days later I still have no car or any update on when will be returned. Response from A.C. exec team has been laughable. Absolutely atrocious experience, continually promised call backs which never come from the service centre.

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Dealership Information

Arnold Clark Rutherglen Volkswagen is an Franchise dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.8 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    Arnold Clark Rutherglen Volkswagen
    29 Dalmarnock Road
    Glasgow
    South Lanarkshire
    G73 1AE

    Get in touch

    0141 647 0511
    https://www.arnoldclark.com/find-a-dealer/rutherglen-volkswagen-mg/ref/arnfz

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Rutherglen Volkswagen

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