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17 reviews from our car dealer reviews community
Leave a review for Arnold Clark Seafield

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17 reviews from our car dealer reviews community

Leave a review for Arnold Clark Seafield
Click on the stars to start your review
"Buying a new car "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a new Dacia Sandero Stepway from Arnold Clark at Seafield in Edinburgh. This was a follow up to a similar purchase 4 years ago and I was so satisfied with that car I had little hesitation in going for the same car again - great value for money. I also had no hesitation returning to AC, Seafield as a first stop as the service and support I received previously was very good. The service this time was excellent, if anything a step up, as I introduced some later factors and changes which the sales team took in their stride and ensured a smooth path through to purchase. The salesman (Shaun) was professional, friendly and in particular, helpful and informative throughout - responding to my needs and changes practically and patiently. My new vehicle continues to please me as much as my last one and the support package offered by AC gives me the confidence that the service provided will be as good as previously. Circumstances suggest I may yet be looking for a second family vehicle before the year is out and AC will be my first port of call. As recommendations go, that speaks volumes.

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"Great service from Shaun at Dacia"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and helpful staff.and manager Steven was excellent. Got my new car 10 days early. Great service

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"Toyota Yaris"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very satisfied with the service we received from Will

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"Great Service and helpful staff"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came into Arnold Clark Seafield enquiring about purchasing a car the other day. The staff were kind and helpful and keen to help me, especially one young man Fintan Rafferty. He answered all my questions and gave me all the details I needed. Thank you.

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"car experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service. Nice guys. all round good service

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"After sales shocking "
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Won’t go back to this garage to purchase a car again. After sales shocking oh yes lovely and friendly when taking your money but after sales all you get is lies, tried contacting the sales man who was on day off and the receptionist said she would call me back wish the information after speaking with the manager guess what no phone call. Phoned again to see what time salesmen get in the show room at 8am so phoned and no answer lies lies lies honestly don’t use this garage.

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+5 Found this review helpful
"Fantastic "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service will never go anywhere else thanks to Neil gilhooly and willie cherrett best in the business

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"BAD SERVICE WOULD NOT RECOMEND "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bad service would not recommend, years ago i had a fantastic experience buying with this garage this time, i was lied to regards to the condition of the car, knowing the fact i travelled 500 miles. Very disappointed i will never buy from them again. Be aware this garage is not honest regards to selling. Sales team just want to to boost there commission, they don't give a stuff about you as a customer. Stay away there cars are not worth what you pay and they lie to you with rubbish we've all heard a thousand times. Very dishonest never going back.

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+4 Found this review helpful
"Went out of there way to assist"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Renault/Citroen Seafield was excellent, Shaun the young trainee salesman and both managers ( Both called Stephen from Citroen and Renault were very helpful. Shaun, salesman and Stephen Manager at Citroen branch gave me the deal I asked for, almost to the pound. They organised the fitting of two new tyres to the rear of the newly purchased used vehicle, even though the tread was with in legal limits. Shaun went through everything with me, explaining as he went along. Stephen from Citroen came through on the day of purchase to see me at the Renault branch to ask if everything was running smoothly. The manager at the Renault branch spoke with me after Shaun had finished doing the paper work to ask how it had all gone, and asked that I phone him personally should any problem arise, or if Shaun is not available All in All a very enjoyable experience. Even down to the receptionist making sure I had enough milk for my coffee Hopefully this continues should anything go wrong with the vehicle, and it has to go back for warranty repairs.

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"Knowledgable , helpful ."
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oh my , sorry for the bad experiences of others but so far can't fault this dealership . Pleasant experience all round though there was an issue with delivery times , just means that there will be a few less miles on the clock . Simran was knowledgeable on the vehicle we wanted and tried to make everything easy as possible . When we picked up the vehicle today we were given a theatrical unveiling ( good fun ! thank you Simran and Seat ) , a proper explanation of all controls and systems as well as setting up the Bluetooth for the phone without asking . Great service !

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Dealership Information

Arnold Clark Seafield is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Dacia, Kia, Peugeot, Renault, Seat, Skoda
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews4 out of 5 stars — Rated Very Good
Excellent
12
Very Good
1
Average
0
Poor
3
Terrible
1

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Contact Information

Address

Arnold Clark Seafield
Seafield Road East
Edinburgh
Midlothian
EH15 1ED

Get in touch

http://www.arnoldclark.com

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

76%
Would recommend this dealer to family and friends
76%
Thought the dealer was knowledgeable and helpful
71%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Seafield

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