Arnold Clark Stirling Kerse Road

3 reviews2.9 out of 5 stars — Rated Average
0% Reviews
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33% Recommend
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3 reviews from our car dealer reviews community
Leave a review for Arnold Clark Stirling Kerse Road

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3 reviews from our car dealer reviews community

Leave a review for Arnold Clark Stirling Kerse Road
Click on the stars to start your review
"Terrible customer service"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a second hand Renault Captur from this garage back in March 2018. There were issues with the vehicle on collection which should have been noticed and dealt with by the garage before sale which was not very impressive. However that is not my biggest issue. The reason I would not recommend this garage is due to the customer service or rather lack of it in relation to rectifying these issues. We have had to chase them up endlessly by phone and e-mail. We have had an extremely poor response from both the salesman and the branch manager. Now over two months since purchasing the car I am still waiting to be refunded for insurance cover I had to arrange for a courtesy car, and all the original issues have still not all been resolved. It is concerning that this branch of Arnold Clarke seems incapable of providing even a semi-professional service to its customers.

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"Very good experience"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service and really nice car. I bought a VW Scirocco from Arnold Clarke Kerse road in May and up to now its all good! Only issue sis a small noise which I think may be coming from a wheel baring but I will go back ask them to have a look at it. Other than that I am very satisfied and would recommend this dealership.

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"NOT THE BEST SERVICE"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My opinion of Arnold Clark on Kerse Road is that I did not feel they provided me with the best of service. I did not think it was value for money or recommend to others based on how I was treated.

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Dealership Information

Arnold Clark Stirling Kerse Road is an Franchise dealership that is based in Stirling. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Dacia, Mazda, Nissan, Renault, Toyota
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.9 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
1
Poor
1
Terrible
0

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Contact Information

Address

Arnold Clark Stirling Kerse Road
Kerse Road
Stirling
Stirlingshire
FK7 7RU

Get in touch

http://www.arnoldclark.com

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

33%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Stirling Kerse Road

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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