I strongly advise avoiding Arnold Clark if you're expecting your order to be handled professionally or honoured as agreed. I placed a confirmed order in December for a Mazda CX-30 Takumi with an estimated delivery in February. My initial point of contact was Connor, who failed to follow up or schedule the promised test drive. After weeks of being ignored, I was passed to Jamie, who eventually informed me in March that the car would not arrive until June, a full four months late. No apology, no courtesy vehicle, no support. Then, without my consent, my order was cancelled entirely. This decision was made by Bryan, the sales manager, based on a single phone call in which I said I might consider cancelling if they could not help. I never did. No written cancellation, no authorisation, just an internal assumption that I no longer wanted the car. They reassigned my vehicle without notice, breaching a binding contract and leaving me to source a replacement elsewhere, likely at a higher cost. Their communication has been vague throughout, and the handling of this situation has been careless and dismissive. Customer services have been no help either, and to make matters worse, there is still no sign of my £50 deposit being returned.

Salesman Robin clearly has a love for cars. Friendly, helpful, no hard sell. A pleasure to deal with.

Called Arnold Clark Mazda in Stirling to get my Mazda booked for a recall. Woman on the phone insisted I had a Nissan X-trail, so were off to a bad start already. Eventually got the car in for the recalls to be taken care of, and they tried to get me to take a new timing belt and wipers. Then gave me an invoice for a Nissan X-Trail. I have since contacted Mazda who now informed me that I have 4 x recalls outstanding. So what did they actually do in Stirling? Absolutely nothing

Poss looking for trade up to new Mazda as the one we have has been great

Bought my first car on finance through Arnold Clark, Mazda. Stirling. Very helpful, great team, very patient, very open and not forceful. Would highly recommend.

Having bought quite a few cars over the last few years from Derek McRae at Arnold Clark Mazda in Stirling, I found his professional attitude & knowledge as first class as usual.

Had a great experience at Arnold Clark Stirling . Went to same dealer as where I bought my first Mazda 6 and left with a very good offer for a second car . Salesman was very professional and knowledgeable in the product he was selling . Left with a very good deal and a very good car . Cheers

My experience at Arnold Clark Mazda in Stirling was brilliant would well recommend them the staff put off allot of time with me and product consultant Ben ward was extremely nice and helpful at all times.